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Resource Coordinator-CT and MRI Full Time Days

Northwestern Medicine · Grayslake, IL · Full time · Health Care Provider

Posted Oct 5, 2026 · We last checked this listing on Oct 6, 2026

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Likely interview questions for this role

Written from this job description, not a generic list. Each one notes what the interviewer is really checking.

About your past

Tell me about a time you trained or oriented a new technologist. How did you know they were ready to work on their own?

What they are checking: Whether they check competency against clear standards instead of just counting days of orientation.

How do you give a manager honest feedback about a coworker's performance?

What they are checking: Whether they can give fair, factual feedback while still being trusted by the staff.

Tell me about a time you helped improve quality or turnaround in an imaging department.

What they are checking: Whether they think about department performance, not just completing their own exams.

You will help with hiring. What do you look for when interviewing a CT or MRI technologist?

What they are checking: Whether they know what makes a strong tech beyond credentials, such as safety habits and teamwork.

What would you do

A technologist you work beside is not following a safety step in MRI screening. How do you address it?

What they are checking: Whether they can correct a peer directly and respectfully when patient safety is involved.

The ER sends a stroke CT while the scanner is booked with outpatients. How do you handle the flow?

What they are checking: Whether they prioritize emergent studies and manage the outpatient delays with clear communication.

Two techs ask for the same day off and coverage is tight. How do you decide?

What they are checking: Whether they apply a fair, consistent process that staff can understand.

About the work

This role supports the CT and MRI department at our Grayslake Outpatient Center and Freestanding ER. What is your hands-on experience in CT or MRI?

What they are checking: Whether they have enough modality knowledge to be a real resource to the techs they coordinate.

How do you build a staff schedule that covers both a freestanding ER and outpatient demand while keeping overtime low?

What they are checking: Whether they can balance coverage, cost and fairness, which the posting names directly.

What do you watch when monitoring supplies like contrast and equipment use to control costs?

What they are checking: Whether they track usage, waste and par levels rather than just reordering when things run out.

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The full job description

As published by Northwestern Medicine.

**This is a full-time position at 40 hours per week located at our Grayslake Outpatient Center and Freestanding ER supporting the CT and MRI department. The schedule is Monday through Friday. ** The Resource Coordinator Diagnostic Imaging reflects the mission, vision, and values of NM, adheres to the organization’s Code of Ethics and Corporate Compliance Program, and complies with all relevant policies, procedures, guidelines and all other regulatory and accreditation standards. Responsibilities: • Assists with the selection of new team members. • Conducts orientation and training of new and existing staff. • Monitors the orientation of staff and identifies further instructional needs. • Assist with scheduling staff for adequate coverage to meet the needs of the department; maintains attendance records. • Prioritizes, assigns and reviews work; provides feedback to the manager regarding staff performance. • Assists the manager in establishing and evaluating performance expectations for staff. • Serves as a resource to staff as it relates to patient evaluation and quality of service performed in the Imaging modalities. • Ensures staffing levels which meet department guidelines; ensures optimal department coverage and minimal overtime. • Monitors utilization of supplies and equipment for optimal efficiency and cost containment; orders and maintains supplies used in the department. • Coordinates equipment maintenance and repairs; assists with recommendations regarding the acquisition of new equipment. • Supports quality assurance programs for the department. • Enforces policies and procedures; assists in updating and developing procedure manuals and protocols for CT, MRI and X-ray. • Coordinates patient flow through department; resolves scheduling issues. • Monitors and maintains the quality of films and services produced in CT, MRI and X-ray modalities. • Monitors charges and tracks financial performance in CT, MRI, and X-Ray modalities. • Positions and immobilizes patient on examining table. • Administers contrast media orally or intravenously; gathers pertinent information from patient, patient's chart and radiology folder to determine risk factors for IV contrast. • Enters data such as type of scan, slice thickness, scan time and other technical data into computer. • Communicates with patient before and during procedure; monitors safety, comfort and level of sedation. • Views images of organs or tissue on video display screen to ensure quality of pictures; produces radiographs. • Evaluates radiographs, video tape and computer generated information for technical quality. • Calibrates the CT and laser. • Serves as a lead person for ACR Accreditation in CT and MRI. • Maintains CT and MRI QC records. Minimum Requirements: Education: • 2 to 3 years of undergraduate education or equivalent Certification: • ARRT • IEMA • BLS through American Heart Association Experience: • 3 to 5 years of related work experience Preferred : • ARRT registry in CT or MRI Northwestern Medicine is an equal opportunity employer (disability, VETS) and does not discriminate in hiring or employment on the basis of age, sex, race, color, religion, national origin, gender identity, veteran status, disability, sexual orientation or any other protected status. Background Check Northwestern Medicine conducts a background check that includes criminal history on newly hired team members and, at times, internal transfers. If you are offered a position with us, you will be required to complete an authorization and disclosure form that gives Northwestern Medicine permission to run the background check. Results are evaluated on a case-by-case basis, and we follow all local, state, and federal laws, including the Illinois Health Care Worker Background Check Act. Artificial Intelligence Disclosure Artificial Intelligence (AI) tools may be used in some portions of the candidate review process for this position, however, all employment decisions will be made by a person. Benefits We offer a wide range of benefits that provide employees with tools and resources to improve their physical, emotional, and financial well-being while providing protection for unexpected life events. Click on or copy and paste URL to your browser to view detailed benefits information NorthwesternMedicine Career Page https://jobs.nm.org/benefits Please refer to the Benefits Eligibility by Employment Classification to determine benefits eligibility for job postings. If sign-on bonus is included in a job posting eligibility is as followed: Internal employees and rehires who left Northwestern Medicine within 1 year are not eligible for the sign-on bonus. Exception : New graduate internal employees seeking their first licensed clinical position as a Registered Nurse at NM may be eligible.

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