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Resident Care Assistant - Long Term Care

SSM Health · Villa Rosa, WI · Part time

Posted Sep 30, 2026 · We last checked this listing on Oct 6, 2026

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Likely interview questions for this role

Written from this job description, not a generic list. Each one notes what the interviewer is really checking.

About your past

Tell me about a time you made someone feel at home or welcome.

What they are checking: Whether they bring warmth to the job, which matters in a place where residents live.

What do you know about the CBRF training, and are you willing to finish it within 60 days?

What they are checking: Whether they will meet the certification requirement for working in a Wisconsin assisted living setting.

This is a part-time job with every other weekend. How will you make sure you're reliable?

What they are checking: Whether they will show up consistently, since residents depend on steady staffing.

What would you do

How would you help a resident who is slow to get to meals without making them feel rushed?

What they are checking: Whether they support independence and dignity, which is central to a home-like assisted living setting.

What would you do if you noticed a resident wasn't eating much over several days?

What they are checking: Whether they notice changes and report them to the nurse instead of letting them pass.

How would you handle a resident who refuses to come to an activity or meal?

What they are checking: Whether they respect a resident's choices while gently encouraging and reporting concerns.

A visitor comes in while you're answering phones and serving lunch. How do you handle both?

What they are checking: Whether they can juggle tasks while staying friendly and attentive.

How would you respond if a resident seemed confused or upset?

What they are checking: Whether they stay calm and kind and know when to involve the nurse.

About the work

How do you help a resident walk safely or move them in a wheelchair?

What they are checking: Whether they use safe techniques that prevent falls and injuries to both of them.

How do you keep food safe when preparing and serving meals?

What they are checking: Whether they follow food safety rules that protect older adults from illness.

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The full job description

As published by SSM Health.

It's more than a career, it's a calling WI-Villa Rosa Worker Type: Regular Job Highlights: Department: Assisted Living Location: SSM Health Villa Rose N8120 County Road WW Mt. Calvary, WI 53057 Schedule: Part-time; scheduled 20 hours a week Weekend Rotation : Every other weekend Preferred Certification: Completed CBRF courses or willing to obtain within 60 days of hire. Job Summary: Completes tasks on the nursing units that maintain the resident's environment and contribute to efficiency in caring for residents. Works to provide a safe, home-like environment for residents that helps maximize independent functioning of the residents. Provides supporting care and services to residents such as linen and laundry activities, housekeeping duties, and meal support including reminders to residents to attend. Provides set up and transport assistance to and from meals; helps with recreational and social activities; provides assistance to residents who have limited mobility by walking with them or transporting them in wheelchairs; and performs administrative tasks such as answering phones and greeting visitors. Job Responsibilities and Requirements: PRIMARY RESPONSIBILITIES • Prepares and serves meals to residents. Cleans up dining room and kitchen following meals. Completes water pass to residents. Distributes linens and sets table prior to meals. Feeds residents as assigned. • Performs basic housekeeping duties (mopping, sweeping, dusting, and vacuuming) in public areas on a daily basis and in resident rooms (including bed making) as needed. • Serves as a resource for residents regarding their questions and concerns. Resolves issues as able. Refers unresolved concerns to appropriate staff. • Cleans all resident utensils such as bedpans, urinals, basins, etc. following good antiseptic practices as scheduled. Cleans lifts and other unit equipment as needed. • Assists in taking care of residents rooms. Cleans resident closets and drawers as scheduled making sure food is stored in proper containers and valuables are handled carefully. Cleans resident wheelchairs and walkers as assigned and notifies maintenance department when repairs are needed. • May wash and dry clothing and linens for residents. Returns finished laundry to resident rooms. Stocks resident bathrooms with linens as scheduled. • May assist residents with weekly shower and bathing activities, including hair shampoo and nail care as needed. • Transports residents to and from meal periods via wheelchair and to appointments as assigned. • Understands and follows facility policies regarding skin care, bowel and bladder, behaviors, fall prevention, nutrition, restraint free environment, pain control, prevention of ADL decline and conducts resident activities. • Works in a constant state of alertness and safe manner. • Performs other duties as assigned. EDUCATION • Must be at least eighteen years of age • Certifications required, or required to obtain within first 90 days of employment: Medication Administration Standard Precautions First Aide & Choking Fire Safety EXPERIENCE • No experience required PHYSICAL REQUIREMENTS • Constant standing and walking. • Frequent use of hearing and speech to share information through oral communication. • Frequent use of hearing to distinguish body sounds and/or hear alarms, malfunctioning machinery, etc. • Frequent lifting/carrying and pushing/pulling objects weighing 0-25 lbs. • Frequent reaching, gripping, and keyboard use/data entry. • Frequent use of vision for distances near (20 inches or less) and far (20 feet or more) and to identify and distinguish colors. • Occasional bending, stooping, crawling, kneeling, sitting, squatting and repetitive foot/leg and hand/arm movements. • Occasional use of vision to judge distances and spatial relationships. • Occasional lifting/carrying and pushing/pulling objects weighing 25-50 lbs. • Occasional lifting/moving patients. • Occasional use of smell to detect/recognize odors. • Occasional driving. REQUIRED PROFESSIONAL LICENSE AND/OR CERTIFICATIONS State of Work Location: Wisconsin Medication Administration – Wisconsin Community – Based Care and Treatment Training Registry And Standard Precautions - Wisconsin Community-Based Care and Treatment Training Registry And First Aid and Choking - Wisconsin Community-Based Care and Treatment Training Registry And Fire Safety - Wisconsin Community-Based Care and Treatment Training Registry Work Shift: Night Shift (United States of America) Job Type: Employee Department: 1929000189 Assisted Living - Villa Rosa Scheduled Weekly Hours: 20 SSM Health is an Equal Opportunity Employer. SSM Health provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, gender, pregnancy, sexual orientation, gender identity, national origin, age, disability, protected veteran status, genetic information, or any other characteristic protected by applicable federal, state, or local law. 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