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Representative, Safety and Compliance

gategroup · Schiller Park, IL · Full time

Posted Sep 28, 2026 · We last checked this listing on Oct 6, 2026

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Likely interview questions for this role

Written from this job description, not a generic list. Each one notes what the interviewer is really checking.

About your past

Tell me about a time you convinced a supervisor to change how their team worked for safety reasons.

What they are checking: Whether they can influence operations leaders without having authority over them.

Tell me about a time you found the same safety issue showing up again and again.

What they are checking: Whether they use trends to push for lasting fixes rather than reacting incident by incident.

What would you do

You see a driver skip a required safety step during a busy push to make a flight. What do you do?

What they are checking: Whether they intervene firmly but respectfully even when operations is under time pressure.

An employee tells you they're afraid to report a near miss. How do you respond?

What they are checking: Whether they build trust so people report problems early, before someone gets hurt.

About the work

How would you run new-hire and recurrent training for Transportation CSRs and CSAs so it actually changes behavior?

What they are checking: Whether they can make safety training practical and memorable instead of a box to check.

What are the biggest injury risks for drivers and ramp workers delivering catering to aircraft?

What they are checking: Whether they understand the real hazards of the exterior operation, like lifting, trucks and moving aircraft.

Walk me through how you'd investigate an employee injury on the ramp.

What they are checking: Whether they look for root causes and corrective actions rather than only blaming the injured worker.

How do you stay on top of OSHA recordkeeping and environmental compliance for a unit like this?

What they are checking: Whether they know the regulatory requirements and keep records accurate and current.

How would you audit whether exterior procedures are being followed per airline customer requirements?

What they are checking: Whether they can design checks that reflect real practice, not just what people say they do.

How do you keep training records organized so annual refreshers never lapse?

What they are checking: Whether they can manage the tracking side of compliance that auditors will check.

Practice this interview out loud.

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The full job description

As published by gategroup.

We’re looking for motivated, engaged people to help make everyone’s journeys better. Reporting to the Manager, Ops, Safety and Compliance, the Representative, Ops, Safety and Compliance will be responsible for supporting and monitoring the Environmental, Health and Safety program for the unit with focus on prevention and control of occupational injury and illnesses and environmental compliance. A strong focus will be on the exterior to help ensure that all Gate Gourmet procedures are followed per the customers’ requirements. Annual Hiring Range/Hourly Rate: • $ 64,867.00 /Per Year Benefits, US • Paid time off • 401k, with company match • Company sponsored life insurance • Medical, dental, vision plans • Voluntary short-term/long-term disability insurance • Voluntary life, accident, and hospital plans • Employee Assistance Program • Employee Discounts • Weekly pay for union employees • Free hot healthy meals for unit operations roles Main Duties and Responsibilities: • Conducts safety training programs in conjunction with the Sr. Compliance Managers and or Safety Manager in the respective unit. Training programs target all employees and ensures compliance with company new-hire, as-needed, and annual refresher requirements. Special focus on Transportation Department new CSR and CSA training along with recurrent training. • Controls and manages training matrix for the unit. • Supports Safety Managers in the units as well as personally reviews transportation training and manuals on an ongoing basis to ensure all requirements are current. Conducts training to bring all transportation documentation into compliance. • Ensures all accidents and injuries are investigated and documented to determine root causes and assists unit and regional management with developing corrective action plans to prevent reoccurrence. • Communicates required prevention steps by providing Safety Alerts, Safety Acknowledgement Forms, and Shift Briefings to unit management. • Liaises with clients in cases on safety related issues • Ensures compliance with company safety policies and procedures, annual written safety business plans, and company developed safety best practices through audits, support to other unit and regional EHS staff and participation in meetings • Supports the unit in incident investigations and final reporting. • Supports PRIDE and SQUAD teams within unit and region to enhance Safety awareness among all staff. • Works with unit to secure full OSHA compliance in all cases, at all times • Regularly attends and participates in various meetings and briefings • Controls proper maintenance of CDL files in (when applicable) at the unit as required by company policy • Monitors, controls and drives improved compliance. Qualifications Education: • Bachelors degree in related field preferred Work Experience: • Minimum of 3 years of experience in the field of safety and/or risk experience required. • Previous in airline, food processing, distribution operations or other fast paced environment. Technical Skills: • Ability to interpret OSHA, EPA and other regulatory agency rules • Working knowledge of MS Office products • Hands-on, naturally involved in execution, not just planning • A passion for continuous improvement in all fields of responsibilities • Ability to set agenda, stay on course and develop solutions with a high degree of independence • Analytical mind, drive and enthusiasm • Credibility to lead change • High standard of personal and professional integrity Language / Communication Skills: • Excellent presentation and training skills. Job Dimensions Geographic Responsibility: Unit Type of Employment: Full-Time Travel %: 10% - 25% Exemption Classification: Exempt Internal Relationships: NA External Relationships: NA Work Environment / Requirements of the Job: Normal office environment Budget / Revenue Responsibility: USD Organization Structure Direct Line Manager (Title): Manager, Ops, Safety and Compliance Dotted Line Manager (Title, if applicable): Number of Direct Reports: None Number of Dotted Line Reports: None Estimated Total Size of Team: 1 Gate Group Competencies Required to be Successful in the Job: • Thinking – Information Search and analysis & problem resolution skills • Engaging – Understanding others, Team Leadership and Developing People • Inspiring – Influencing and building relationships, Motivating and Inspiring, Communicating effectively • Achieving – Delivering business results under pressure, Championing Performance Improvement and Customer Focus Demonstrated Values to be Successful in the Position Employees at gategroup are expected to live our  Values of Excellence, Passion, Responsibility and Respect . To demonstrate these  Values, we expect to observe the following from everyone: Excellence • We put the customer at the forefront of everything we do, taking time to understand their needs, wishes and desires. • We constantly learn by giving and receiving feedback, improving from our mistakes and bettering ourselves. Passion • Hospitality, in its purest form, comes down to a single, core principle: care. We do everything with thoughtfulness, attention, and care. • We have a growth mindset, a resilience that makes us determined to bounce back from failures and setbacks. Responsibility • We care about what we do, and we understand the impact we have on others and the planet. • We always look out for each other –creating a safe workplace environment is everyone’s responsibility. Respect • Every job matters. We each do our part to ensure our colleagues and our customers succeed in their goals. • We respect each other’s voices and foster a workplace that supports inclusion and belonging. We are all one gategroup. The above statements are intended to describe the general nature and level of work being performed by the individual(s) assigned to this position. They are not intended to be an exhaustive list of all duties, responsibilities, and skills required. Management reserves the right to modify, add, or remove duties and to assign other duties as necessary. In addition, reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this position. gategroup is an equal opportunity employer committed to workforce diversity. All qualified applicants will receive consideration for employment and will not be discriminated against on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status or other category under applicable law. For further information regarding Equal Employment Opportunity, copy and paste the following URL into your web browser: http://www.dol.gov/ofccp/regs/compliance/posters/pdf/eeopost.pdf We anticipate that this job will close on: 10/18/2026 Please click here to view our North America Applicant Privacy Notice. If you want to be part of a team that helps make travel and culinary memories, join us!

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