Relationship Manager - Business Banking - Grayslake, IL
Posted Jul 23, 2026 · We last checked this listing on Oct 6, 2026
Likely interview questions for this role
Written from this job description, not a generic list. Each one notes what the interviewer is really checking.
About your past
How would you build a business banking book around Grayslake and Lake County?
What they are checking: Whether they know the local market and have a plan for referral sources like CPAs, attorneys and branch staff.
Tell me about a client relationship you saved after something went wrong.
What they are checking: Whether they take ownership, fix the problem and rebuild trust.
How do you split your week between calling on prospects and serving existing clients?
What they are checking: Whether they have a structured routine that keeps both growth and service on track.
Tell me about a deal that didn't fit standard credit policy. How did you handle it?
What they are checking: Whether they work exceptions transparently through credit rather than around it.
What would you do
A prospect wants a loan but keeps their deposits at another bank. How do you handle that?
What they are checking: Whether they can make the case for a full relationship without losing a good client over it.
A client is late on financial reporting for the third time. What do you do?
What they are checking: Whether they enforce loan requirements consistently while keeping the relationship respectful.
How do you work with branch managers to find business opportunities?
What they are checking: Whether they build two-way referral habits with branches, a key source of business leads at a community bank.
About the work
Walk me through how you analyze a small business loan request from first meeting to credit memo.
What they are checking: Whether they can gather the right documents, spread financials and frame risks and mitigants clearly.
What's global cash flow, and why does it matter for an owner-operated business?
What they are checking: Whether they look at the owner's personal obligations alongside the business, where small business risk often hides.
How do you decide which treasury management products to bring up with a business?
What they are checking: Whether they match products like remote deposit, ACH or positive pay to real client needs.
Practice this interview out loud.
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Practice this out loudThe full job description
As published by Wintrust.