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Relationship Manager - Business Banking - Grayslake, IL

Wintrust · Grayslake, IL · $85,000–$110,000 a year · Full time

Posted Jul 23, 2026 · We last checked this listing on Oct 6, 2026

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Likely interview questions for this role

Written from this job description, not a generic list. Each one notes what the interviewer is really checking.

About your past

How would you build a business banking book around Grayslake and Lake County?

What they are checking: Whether they know the local market and have a plan for referral sources like CPAs, attorneys and branch staff.

Tell me about a client relationship you saved after something went wrong.

What they are checking: Whether they take ownership, fix the problem and rebuild trust.

How do you split your week between calling on prospects and serving existing clients?

What they are checking: Whether they have a structured routine that keeps both growth and service on track.

Tell me about a deal that didn't fit standard credit policy. How did you handle it?

What they are checking: Whether they work exceptions transparently through credit rather than around it.

What would you do

A prospect wants a loan but keeps their deposits at another bank. How do you handle that?

What they are checking: Whether they can make the case for a full relationship without losing a good client over it.

A client is late on financial reporting for the third time. What do you do?

What they are checking: Whether they enforce loan requirements consistently while keeping the relationship respectful.

How do you work with branch managers to find business opportunities?

What they are checking: Whether they build two-way referral habits with branches, a key source of business leads at a community bank.

About the work

Walk me through how you analyze a small business loan request from first meeting to credit memo.

What they are checking: Whether they can gather the right documents, spread financials and frame risks and mitigants clearly.

What's global cash flow, and why does it matter for an owner-operated business?

What they are checking: Whether they look at the owner's personal obligations alongside the business, where small business risk often hides.

How do you decide which treasury management products to bring up with a business?

What they are checking: Whether they match products like remote deposit, ACH or positive pay to real client needs.

Practice this interview out loud.

Offer builds a real interview for this exact role at Wintrust from your resume and this job description, asks the questions one at a time, and tells you what landed. The first one is free.

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The full job description

As published by Wintrust.

Wintrust provides community and commercial banking, specialty finance and wealth management services through its 16 bank charters and nine non-bank businesses. Wintrust delivers the sophisticated solutions of a large bank while staying true to the relationship-focused, personalized service of our community banking roots. We serve clients in all 50 states with more than 200 branch banking locations in Illinois, southwestern Florida, northwestern Indiana, west Michigan and southern Wisconsin and commercial banking offices in Chicago, Denver, Milwaukee, Grand Rapids, Mich., and in key branch banking locations throughout Illinois. Our people are the heart of our business and we are proud to rank consistently as a top place to work. Wintrust is a $66 billion financial institution based in Rosemont, Illinois, and listed on the NASDAQ Global Select Market under the symbol “WTFC.” Why Join Us? • An award-winning culture! We are rated a Top Workplace by the Chicago Tribune (past 12 years) and Employee Recommended award by the Globe & Mail (past 6 years) • Competitive pay and annual discretionary bonus eligible • Comprehensive benefit package including medical, dental, vision, life, a 401k plan with a generous company match and tuition reimbursement to name a few • Family-friendly work hours • With 175+ community bank locations, we offer opportunities to grow and develop in your career State Bank of the Lakes is looking for a dynamic and entrepreneurial Business Banking Relationship Manager to support our market in Lake County, IL. This position supports small to mid-sized businesses with revenues up to $30 million. The Relationship Manager is responsible for developing new business and expanding existing relationships for business banking customers. This position requires exceptional service to build and strengthen customer relationships by promoting products and services as appropriate to identify and fulfill customer needs. Responsible for new business development through referral sources and cold calling efforts. What You'll Do • Responsible for annual goals tied to loan and deposit volume, cross-sales, call planning/prospecting, and fee income generation • Grow and manage customer relationships with businesses that generally have up to $30M in revenue • Nurture and develop existing portfolio by assessing and meeting client’s business and personal needs • Negotiate proper loan structure and effectively cross sell products • Maintain properly documented files and manage renewals and collection efforts on past dues and defaulted loans • Build and manage a professional network of COI’s and referral sources • Maintain a stable network of prospective customers with a consistent approach to calling Qualifications • Bachelor’s degree in business, finance, accounting, or related field • Completion of formal credit training program preferred but not required • Preferred Minimum 5 year’s commercial credit and lending experience combined • Prior B2B, small business banking, or consultative outside sales experience within the financial services industry • Exceptional oral and written communications skills • Strong interpersonal skills with a proven ability establishing client relationships • Excellent organizational skills with the ability to proactively manage and prioritize workflow Benefits Medical Insurance • Dental • Vision • Life insurance • Accidental death and dismemberment • Short-term and long-term Disability Insurance • Parental Leave • Employee Assistance Program (EAP) • Traditional and Roth 401(k) with company match • Flexible Spending Account (FSA) • Employee Stock Purchase Plan at 5% discount • Critical Illness Insurance • Accident Insurance • Transportation and Commuting Benefits • Banking Benefits • Pet Insurance Compensation The estimated salary range for this role is $85,000-$110,000, along with eligibility to earn an annual bonus. Actual salaries may vary based on several factors, such as a candidate’s qualifications, skills and experience. From our first day in business, Wintrust has been proud to serve a variety of unique communities and people from all walks of life. To build a company that reflects the communities we serve, we believe that fostering a unique and inclusive workplace where everyone feels valued and empowered to succeed will support our ongoing success. Wintrust Financial Corporation, including community banking and financial services subsidiaries, is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information, and other legally protected categories.

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