Relationship Banker - (Lincoln Park) - Chicago, IL
Posted Sep 15, 2026 · We last checked this listing on Oct 6, 2026
Likely interview questions for this role
Written from this job description, not a generic list. Each one notes what the interviewer is really checking.
About your past
Tell me about a banking relationship you built over time. What did it start as?
What they are checking: Whether they grow relationships or process transactions.
Wintrust positions itself as the alternative to the big banks. What do you think that means at a branch counter?
What they are checking: Whether they have thought about the employer at all, or applied to every bank.
Tell me about a time you did not sell someone something.
What they are checking: Whether the customer's interest wins when it costs them a sale.
How do you bring in new customers rather than waiting for them to walk in?
What they are checking: Whether they have generated business or only served it.
Tell me about a month you missed your targets. What happened next?
What they are checking: How they respond to falling short, which is more telling than a good month.
Tell me about working with a colleague at the branch you found difficult.
What they are checking: Whether they can work with someone they do not like in a small team.
What would make you stay at a bank for five years?
What they are checking: What they actually want, in a role with high turnover across the industry.
What would you do
This role requires Spanish. Tell me about serving a customer in Spanish on something financial and complicated.
What they are checking: That the language is genuinely working-level, not conversational, for financial terms.
How do you find out what a customer needs when they came in for something simple?
What they are checking: The needs conversation, which is the core skill of a relationship banker.
Walk me through explaining an account fee to a customer who is annoyed about it.
What they are checking: Whether they can hold a policy and keep the relationship.
A customer asks you to do something with their account that seems off. What do you do?
What they are checking: Whether they recognize a fraud or coercion signal, which branches see regularly.
About the work
How do you keep track of the customers you promised to call back?
What they are checking: A real follow-up system, since this job is mostly remembering to return.
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Practice this out loudThe full job description
As published by Wintrust.