Jobs › Wintrust

This position has closed. Wintrust removed this listing from their careers page on Sep 28, 2026. The interview prep below is still useful, and there are similar open roles at the bottom of this page.

Relationship Banker - Hinsdale, IL

Wintrust · Hinsdale, IL · $22.00–$28.00 an hour · Full time

Posted Aug 20, 2026 · We last checked this listing on Sep 27, 2026

Likely interview questions for this role

Written from this job description, not a generic list. Each one notes what the interviewer is really checking.

About your past

Walk me through a conversation where you learned something about a customer's life that changed what you recommended.

What they are checking: Real needs discovery rather than product listing.

What do you do when you have made a mistake on someone's account?

What they are checking: Ownership of an error where the customer notices.

Tell me about building a relationship with a customer who was initially cool toward you.

What they are checking: Patience and persistence in relationship building.

Wintrust posted relationship bankers in Frankfort and Pilsen alongside this Hinsdale one, and branch managers in Homer Glen and Menomonee Falls. Why this branch for you?

What they are checking: Self-placement across the branch roles posted together.

This is a full-time onsite role in Hinsdale with a teller drawer, possible opening or closing duties and one to three years of customer service, financial service or sales experience. What do you want to know about the hourly range and the branch's hours?

What they are checking: Asking the plain questions about pay and schedule.

What would you do

Hinsdale is an affluent suburb where many customers already have a private banker somewhere. What would you offer them?

What they are checking: Positioning in a market where the customer has alternatives.

A long-standing customer's account activity changes suddenly. What would make you look closer?

What they are checking: Fraud and vulnerability awareness, including elder financial abuse.

How do you keep accuracy up on a teller drawer when the lobby is busy?

What they are checking: Accuracy under pressure, which is the job's core risk.

About the work

How do you decide when a customer should be talking to wealth management rather than to you?

What they are checking: The referral judgment this posting builds in, which matters more in this market.

Walk me through opening an account for a small business owner. What do you need to understand about how they operate?

What they are checking: Business account opening, which is more common in this market.

Practice this interview out loud.

Offer builds a real interview for this exact role at Wintrust from your resume and this job description, asks the questions one at a time, and tells you what landed. The first one is free.

Practice this out loud

The full job description

As published by Wintrust.

Wintrust provides community and commercial banking, specialty finance and wealth management services through its 16 bank charters and nine non-bank businesses. Wintrust delivers the sophisticated solutions of a large bank while staying true to the relationship-focused, personalized service of our community banking roots. We serve clients in all 50 states with more than 200 branch banking locations in Illinois, southwestern Florida, northwestern Indiana, west Michigan and southern Wisconsin and commercial banking offices in Chicago, Denver, Milwaukee, Grand Rapids, Mich., and in key branch banking locations throughout Illinois. Our people are the heart of our business and we are proud to rank consistently as a top place to work. Wintrust is a $66 billion financial institution based in Rosemont, Illinois, and listed on the NASDAQ Global Select Market under the symbol “WTFC.” Wintrust was founded with the idea to be the alternative to the big banks. We are looking for top talent to join Chicago’s Bank®, as a full-time Relationship Banker! Why join us? • An award-winning culture! We are rated a Top Workplace by the Chicago Tribune (past 12 years) and Employee Recommended award by the Globe & Mail (past 6 years) • Competitive pay and annual discretionary bonus eligible • Comprehensive benefit package including medical, dental, vision, life, a 401k plan with a generous company match and tuition reimbursement to name a few • Family-friendly work hours • With 200+ community bank locations, we offer opportunities to grow and develop in your career • Promote from within culture What you’ll do: As a Relationship Banker, you will build and retain meaningful relationships with your customers, using your financial knowledge to recommend thoughtful solutions to meet their needs. In this dual role, you will contribute to the success of the branch by: • Building lasting relationships with customers, discovering their financial needs and tailoring product and service recommendations • Collaborating with business partners (Mortgage, Wealth Management) to connect customers to experts who can help with specialized needs • Operating a teller drawer serving customers in the lobby/drive-up • Opening accounts, performing account maintenance and assisting customers with digital products • Recognizing potential fraud and other risks • Depending on the shift, you might be responsible for bank opening/closing • Helping support community and bank events Qualifications: • 1-3 years of experience in a customer service, financial service, or sales role • High School diploma or GED required • Intermediate computer skills • Must be able to lift up to 50 lbs Benefits: Medical Insurance • Dental • Vision • Life insurance • Accidental death and dismemberment • Short-term and long-term Disability Insurance • Parental Leave • Employee Assistance Program (EAP) • Traditional and Roth 401(k) with company match • Flexible Spending Account (FSA) • Employee Stock Purchase Plan at 5% discount • Critical Illness Insurance • Accident Insurance • Transportation and Commuting Benefits • Banking Benefits • Pet Insurance Compensation: The estimated hourly rate for this role is $22.00 - $28.00, along with eligibility to earn an annual bonus. Actual pay rate may vary based on several factors, such as a candidate’s qualifications, skills, and experience. #LI-ONSITE From our first day in business, Wintrust has been proud to serve a variety of unique communities and people from all walks of life. To build a company that reflects the communities we serve, we believe that fostering a unique and inclusive workplace where everyone feels valued and empowered to succeed will support our ongoing success. Wintrust Financial Corporation, including community banking and financial services subsidiaries, is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information, and other legally protected categories.