OfferDrill.

Jobs › Wintrust

This position has closed. Wintrust removed this listing from their careers page on Sep 28, 2026. The interview prep below is still useful, and there are similar open roles at the bottom of this page.

Relationship Banker - Hanover Park, IL (Bilingual Spanish)

Wintrust · Hanover Park, IL · $22.00–$28.00 an hour · Full time

Posted Aug 9, 2026 · We last checked this listing on Sep 27, 2026

Likely interview questions for this role

Written from this job description, not a generic list. Each one notes what the interviewer is really checking.

About your past

You would discover customer financial needs and tailor recommendations. How do you build trust with a customer who has not had a good experience with banks?

What they are checking: Trust-building with a customer base that may be underbanked.

Hanover Park has its own community character. How would you get to know it in your first few months?

What they are checking: Community banking mindset rather than a transactional one.

Tell me about helping someone understand something financial that they found confusing.

What they are checking: Plain explanation, which is the core of this role.

What would you do

This branch requires Spanish. How does serving a customer in their first language change the banking conversation?

What they are checking: Whether they understand the language requirement as service rather than translation.

You would connect customers to mortgage and wealth management partners. How do you know when a customer is ready for that conversation?

What they are checking: Referral timing rather than referral volume.

You would operate a teller drawer while also opening accounts and handling relationship work. How do you manage both in a busy branch?

What they are checking: The practical juggling this role requires.

A customer brings a family member to translate for them on something sensitive. How do you handle that?

What they are checking: Privacy and dignity in a bilingual setting — a real and delicate situation.

This asks for one to three years and pays $22.00 to $28.00 an hour plus bonus — the same band as a Wintrust relationship banker role in Mokena that asks for three to five years and no language requirement. What would you want to know about how this branch differs?

What they are checking: That they noticed the pair and will ask rather than assume the jobs are the same.

About the work

How do you explain a banking product in Spanish when the official documents are in English?

What they are checking: A real daily problem in a bilingual branch.

You would recognize potential fraud and other risks. What would make you pause before completing a transaction?

What they are checking: Fraud awareness at the counter.

Practice this interview out loud.

Offer builds a real interview for this exact role at Wintrust from your resume and this job description, asks the questions one at a time, and tells you what landed. The first one is free.

Practice this out loud

The full job description

As published by Wintrust.

Wintrust provides community and commercial banking, specialty finance and wealth management services through its 16 bank charters and nine non-bank businesses. Wintrust delivers the sophisticated solutions of a large bank while staying true to the relationship-focused, personalized service of our community banking roots. We serve clients in all 50 states with more than 200 branch banking locations in Illinois, southwestern Florida, northwestern Indiana, west Michigan and southern Wisconsin and commercial banking offices in Chicago, Denver, Milwaukee, Grand Rapids, Mich., and in key branch banking locations throughout Illinois. Our people are the heart of our business and we are proud to rank consistently as a top place to work. Wintrust is a $66 billion financial institution based in Rosemont, Illinois, and listed on the NASDAQ Global Select Market under the symbol “WTFC.” Wintrust was founded with the idea to be the alternative to the big banks. We are looking for top talent to join Chicago’s Bank®, as a full-time Relationship Banker! Why join us? • An award-winning culture! We are rated a Top Workplace by the Chicago Tribune (past 12 years) and Employee Recommended award by the Globe & Mail (past 6 years) • Competitive pay and annual discretionary bonus eligible • Comprehensive benefit package including medical, dental, vision, life, a 401k plan with a generous company match and tuition reimbursement to name a few • Family-friendly work hours • With 200+ community bank locations, we offer opportunities to grow and develop in your career • Promote from within culture What you’ll do: As a Relationship Banker, you will build and retain meaningful relationships with your customers, using your financial knowledge to recommend thoughtful solutions to meet their needs. In this dual role, you will contribute to the success of the branch by: • Building lasting relationships with customers, discovering their financial needs and tailoring product and service recommendations • Collaborating with business partners (Mortgage, Wealth Management) to connect customers to experts who can help with specialized needs • Operating a teller drawer serving customers in the lobby/drive-up • Opening accounts, performing account maintenance and assisting customers with digital products • Recognizing potential fraud and other risks • Depending on the shift, you might be responsible for bank opening/closing • Helping support community and bank events Qualifications: • 1-3 years of experience in a customer service, financial service, or sales role • High School diploma or GED required • Intermediate computer skills • Must be able to lift up to 50 lbs • Bilingual Spanish required Benefits: Medical Insurance • Dental • Vision • Life insurance • Accidental death and dismemberment • Short-term and long-term Disability Insurance • Parental Leave • Employee Assistance Program (EAP) • Traditional and Roth 401(k) with company match • Flexible Spending Account (FSA) • Employee Stock Purchase Plan at 5% discount • Critical Illness Insurance • Accident Insurance • Transportation and Commuting Benefits • Banking Benefits • Pet Insurance Compensation: The estimated hourly rate for this role is $22.00 - $28.00, along with eligibility to earn an annual bonus. Actual pay rate may vary based on several factors, such as a candidate’s qualifications, skills, and experience. #LI-ONSITE From our first day in business, Wintrust has been proud to serve a variety of unique communities and people from all walks of life. To build a company that reflects the communities we serve, we believe that fostering a unique and inclusive workplace where everyone feels valued and empowered to succeed will support our ongoing success. Wintrust Financial Corporation, including community banking and financial services subsidiaries, is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information, and other legally protected categories.