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Registered Nurse - RN - Primary Care

Trinity Health · IL · $31.62–$50.79 an hour · Full time

Posted Sep 3, 2026 · We last checked this listing on Oct 6, 2026

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Likely interview questions for this role

Written from this job description, not a generic list. Each one notes what the interviewer is really checking.

About your past

Tell me about a time you helped a patient follow through on a care plan they were struggling with.

What they are checking: Whether they can coach a patient toward change without lecturing, which is most of chronic disease care.

How do you work with medical assistants and providers to keep the clinic running smoothly?

What they are checking: Teamwork and clear roles in a busy primary care clinic.

How do you treat the whole person, physically, emotionally and spiritually, in a short clinic visit?

What they are checking: Understanding the whole-person care the posting highlights, with practical examples.

What would you do

A patient calls with chest discomfort but says it's probably nothing. What do you do?

What they are checking: Taking high-risk symptoms seriously and directing the patient to emergency care when needed.

How do you manage a full inbox of patient messages, refill requests and results?

What they are checking: Organization and prioritization in an ambulatory role with constant incoming tasks.

A patient is upset because they couldn't get an appointment. How do you respond?

What they are checking: Empathy and problem solving within the clinic's real limits.

About the work

As a primary care triage nurse, how do you decide over the phone whether a patient needs the ER, a same-day visit or home care?

What they are checking: Safe phone triage using protocols and knowing which symptoms cannot wait.

Walk me through how you would teach a newly diagnosed diabetic patient to manage at home.

What they are checking: Clear, practical education on monitoring, medications and warning signs.

What do you document after a triage call?

What they are checking: Complete, defensible notes that show the advice given and the follow-up plan.

How do you give vaccines and follow up on immunization schedules?

What they are checking: Safe administration and tracking so patients stay up to date.

Practice this interview out loud.

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The full job description

As published by Trinity Health.

Employment Type: Full time Shift: Description: Ambulatory Nurse - Primary Care Triage Nurse in Homer Glen Clinic Hours: M-F 8 hr shifts consisting of 7:30-4:00 or 8:00-4:30 Clinic hours M 7:30A -6:30P and T, W, F 7:30A -5:00P No Weekend or Holidays Great opportunity for a Registered Nurse, RN professional to work in an organization that focuses on treating the whole person, physically, emotionally and spiritually. Loyola University Medical Center is located approximately 30 minutes from Downtown Chicago! We are seeking Ambulatory Registered Nurses (RNs) who are dedicated to providing exceptional care to those we serve at Loyola University Medical Center (LUMC) Ambulatory. In return, we provide a supportive atmosphere where you can grow your career and make a lasting impact. We are a team-oriented unit that provides opportunities to manage a wide range of diagnoses and advancement of nursing skills. Join us and become #LoyolastRoNg! We offer our RNs: • Benefits from Day One • Career Development • Tuition Reimbursement • On Site Fitness Center (Gottlieb Memorial Hospital & LUMC) • Certification reimbursement (up to 1 certification) • Referral Rewards What you will do: • Patient Care and Assessment: Conducts thorough assessments of patients' health status, including vital signs, medical history, and current symptoms. Develops and implements individualized care plans based on these assessments. • Nurse Triage: Performs initial triage to prioritize patient care by evaluating the urgency of their conditions. Determines appropriate next steps for treatment or referral, ensuring timely and effective care. • Care Coordination and Communication: Collaborates with physicians, specialists, and other healthcare providers to coordinate care, ensure effective communication, and manage patient treatments and follow-ups. • Patient Education and Support: Provides education to patients and their families about managing health conditions, medication administration, and lifestyle changes. Offers emotional support and answers questions to help patients navigate their care. • Administrative and Documentation Duties: Maintains accurate and up-to-date patient records, including charting care provided, documenting patient interactions, and managing appointment scheduling and other administrative tasks. What you will need: • A Diploma from an accredited school/college of nursing is required - BSN or ADN • BLS provider (accredited by the American Heart Association) required prior to hire • Current Registered Nurse License State of Illinois • 1-2 years of previous experience in a clinical setting. Compensation: Salary Range: $31.62 - 50.79 per hour Actual compensation will fall within the range but may vary based on factors such as experience, qualifications, education, location, licensure, certification requirements, and comparisons to colleagues in similar roles. Benefits: Click or copy URL to your browser: www.trinity-health.org/sites/default/files/my-benefits/Health-and-Wellbeing/Compliance/Illinois-Transparency-Law/Trinity-Health-Summary-of-Benefits-Illinois-Job-Req-Discloser-Law.pdf Our Commitment Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law.

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