JobsAdvocate Health

Registered Nurse (RN) Care Manager - Summit

Advocate Health · Summit, WI

Posted Sep 15, 2026 · We last checked this listing on Sep 20, 2026

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Likely interview questions for this role

Written from this job description, not a generic list. Each one notes what the interviewer is really checking.

Behavioral

Tell me about a time you identified a barrier to discharge and had to move fast to remove it.

proactive problem-solving and ability to expedite care coordination under time pressure

Tell me about a time you had to deliver a CMS notice or other regulatory communication under a tight deadline. What did you do to make sure it was accurate and on time?

attention to regulatory compliance and reliability under deadline pressure

Describe a situation where you worked closely with a social worker on a patient's case. How did you divide the work and stay coordinated?

ability to collaborate across disciplines without duplicating or dropping tasks

Tell me about a denial you had to coordinate a response to. What was your role and what was the outcome?

experience with denial management and follow-through

Tell me about a time your plan for a patient didn't work out the way you expected. What did you change?

adaptability and willingness to adjust plans when circumstances shift

Technical

How do you stay on top of utilization management activities like concurrent reviews and payer updates when you're juggling a full caseload?

organizational skill and familiarity with UM workflow demands

Explain how you would determine whether a patient meets acute care criteria for continued admission.

working knowledge of clinical review criteria used in UM decisions

How do you assess a patient's non-clinical needs, like housing or finances, and connect them to the right community resources?

practical knowledge of case management beyond the medical chart

What does a comprehensive assessment look like for you when a patient first comes onto your caseload?

structured clinical thinking and thoroughness in initial patient evaluation

Situational

Walk me through how you'd approach a discharge plan for a patient who has complex needs and family members who don't agree on next steps.

whether the candidate can balance clinical needs with family dynamics and negotiate toward a workable plan

A physician disagrees with your assessment that a patient is ready for discharge. How do you handle that conversation?

confidence and communication skill when pushing back on a higher-authority stakeholder

You've got a patient ready for discharge on a Friday afternoon but the receiving facility says they can't take her until Monday. What do you do?

resourcefulness and judgment when transitions get stuck outside normal hours

How would you explain admission status and level of care to a newer staff nurse who's confused about it?

ability to educate and mentor staff on UM and regulatory concepts

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The full job description

As published by Advocate Health.

Department: 11200 AMC Summit - Case Management Status: Part time Benefits Eligible: Yes Hou rs Per Week: 24 Schedule Details/Additional Information: On-site Monday through Friday 1st shift (0730 - 1600) Float with weekend rotation. Holidays off. Pay Range: $38.20 - $57.30 Registered Nurse (RN) – RN Case Manager inpatient Summit site 0.6 FTE Seeking a proactive, self-directed individual with excellent organizational skills and the ability to work both independently and collaboratively. Strong interpersonal communication, teamwork, and adaptability are essential for success in this role. Where You Will Work: Help patients transition safely through their hospital stay. Partner with patients, families, and the care team to assess needs, coordinate services, plan discharges, and support utilization management. We’re Looking For: License/Registration/Certification: Registered Nurse License issued by the state in which the Team Member practices. Level of Education: Bachelor’s Degree in Nursing Years of Experience: 2 years of clinical nursing experience What You’ll Do: • Conduct comprehensive assessments and create timely care plans & interventions • Collaborate and negotiate with patients/families and the multidisciplinary team to meet goals and preferences • Provide continuity of care and discharge planning aligned with regulatory standards • Coordinate smooth transfers and handoffs across units and settings • Deliver case management services (healthcare access, finances, housing, family dynamics, illness adjustment) using community resources • Initiate internal/external referrals; document discharge planning and UM activities accurately and on time • Perform concurrent/retrospective reviews using approved criteria • Partner closely with Social Work and support staff to implement safe, effective plans of care • Identify and remove barriers to discharge; expedite care delivery and report care coordination/UM outcomes • Collaborate with managers, physicians, medical directors, and physician advisors on status, progression of care, and regulatory compliance • Complete UM activities (payer updates, data collection, denials coordination, avoidable delay management); deliver CMS notices within required timeframes • Build relationships with community agencies; collaborate with Ambulatory Care Management/Continuing Health • Educate staff on admission status, acute care criteria, UM, care coordination, discharge planning, and regulatory requirements • Provide age-appropriate care per departmental standards Be the Nurse Who Redefines Care.  At Advocate Health, being a nurse means more than delivering exceptional clinical care—it means leading with purpose, compassion, and boldness. As part of our One Advocate Nurse community, you’ll join a unified team committed to lifting others up, embracing innovation, and creating inclusive spaces where everyone can thrive. You’ll be empowered to think boldly, collaborate with humility, and drive change through fearless curiosity. Whether you're at the bedside, in the community, or advancing care through research and education, you’ll help shape the future of health—because here, we’re redefining care for you, for us, for all.   Your feedback matters . Every nurse’s voice is vital in shaping our culture and improving care. We value your insights and experiences because they help us grow stronger together. Ready to Take the Next Step: Apply Now! Our Commitment to You: Advocate Health offers a comprehensive suite of Total Rewards: benefits and well-being programs, competitive compensation, generous retirement offerings, programs that invest in your career development and so much more – so you can live fully at and away from work, including: Compensation • Base compensation listed within the listed pay range based on factors such as qualifications, skills, relevant experience, and/or training • Premium pay such as shift, on call, and more based on a teammate's job • Incentive pay for select positions • Opportunity for annual increases based on performance Benefits and more • Paid Time Off programs • Health and welfare benefits such as medical, dental, vision, life, and Short- and Long-Term Disability • Flexible Spending Accounts for eligible health care and dependent care expenses • Family benefits such as adoption assistance and paid parental leave • Defined contribution retirement plans with employer match and other financial wellness programs • Educational Assistance Program Note: Eligibility for programs listed above may depend on your FTE or status (e.g., full-time, part-time, per diem, temporary, etc.); please ask a Recruiter for more information during an interview. About Advocate Health  Advocate Health is the third-largest nonprofit, integrated health system in the United States, created from the combination of Advocate Aurora Health and Atrium Health. Providing care under the names Advocate Health Care in Illinois; Atrium Health in the Carolinas, Georgia and Alabama; and Aurora Health Care in Wisconsin, Advocate Health is a national leader in clinical innovation, health outcomes, consumer experience and value-based care. Headquartered in Charlotte, North Carolina, Advocate Health services nearly 6 million patients and is engaged in hundreds of clinical trials and research studies, with Wake Forest University School of Medicine serving as the academic core of the enterprise. It is nationally recognized for its expertise in cardiology, neurosciences, oncology, pediatrics and rehabilitation, as well as organ transplants, burn treatments and specialized musculoskeletal programs. Advocate Health employs 155,000 teammates across 69 hospitals and over 1,000 care locations, and offers one of the nation’s largest graduate medical education programs with over 2,000 residents and fellows across more than 200 programs. Committed to providing equitable care for all, Advocate Health provides more than $6 billion in annual community benefits.

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