Registered Nurse (RN) Care Manager - Summit
Posted Sep 16, 2026 · We last checked this listing on Oct 6, 2026
Likely interview questions for this role
Written from this job description, not a generic list. Each one notes what the interviewer is really checking.
About your past
Tell me about a time you identified a barrier to discharge and had to move fast to remove it.
What they are checking: proactive problem-solving and ability to expedite care coordination under time pressure
Tell me about a time you had to deliver a CMS notice or other regulatory communication under a tight deadline. What did you do to make sure it was accurate and on time?
What they are checking: attention to regulatory compliance and reliability under deadline pressure
Describe a situation where you worked closely with a social worker on a patient's case. How did you divide the work and stay coordinated?
What they are checking: ability to collaborate across disciplines without duplicating or dropping tasks
Tell me about a denial you had to coordinate a response to. What was your role and what was the outcome?
What they are checking: experience with denial management and follow-through
Tell me about a time your plan for a patient didn't work out the way you expected. What did you change?
What they are checking: adaptability and willingness to adjust plans when circumstances shift
What would you do
Walk me through how you'd approach a discharge plan for a patient who has complex needs and family members who don't agree on next steps.
What they are checking: whether the candidate can balance clinical needs with family dynamics and negotiate toward a workable plan
A physician disagrees with your assessment that a patient is ready for discharge. How do you handle that conversation?
What they are checking: confidence and communication skill when pushing back on a higher-authority stakeholder
You've got a patient ready for discharge on a Friday afternoon but the receiving facility says they can't take her until Monday. What do you do?
What they are checking: resourcefulness and judgment when transitions get stuck outside normal hours
How would you explain admission status and level of care to a newer staff nurse who's confused about it?
What they are checking: ability to educate and mentor staff on UM and regulatory concepts
About the work
How do you stay on top of utilization management activities like concurrent reviews and payer updates when you're juggling a full caseload?
What they are checking: organizational skill and familiarity with UM workflow demands
Explain how you would determine whether a patient meets acute care criteria for continued admission.
What they are checking: working knowledge of clinical review criteria used in UM decisions
How do you assess a patient's non-clinical needs, like housing or finances, and connect them to the right community resources?
What they are checking: practical knowledge of case management beyond the medical chart
What does a comprehensive assessment look like for you when a patient first comes onto your caseload?
What they are checking: structured clinical thinking and thoroughness in initial patient evaluation
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As published by Advocate Health.