Registered Nurse - Clinic - Gastroenterology
Posted Aug 27, 2026 · We last checked this listing on Oct 6, 2026
Likely interview questions for this role
Written from this job description, not a generic list. Each one notes what the interviewer is really checking.
About your past
This is a GI phone nurse role that is about 95 percent phone and computer. How do you feel about spending most of your day on calls?
What they are checking: Whether they understand and will be satisfied with a role that is almost all phone triage.
Tell me about a time you coordinated care between several departments for one patient.
What they are checking: Whether they can act as the primary coordinator the posting describes.
What would you do
A patient calls saying they have black, tarry stools and feel lightheaded. What do you do?
What they are checking: Whether they recognize signs of a GI bleed and send the patient to emergency care quickly.
A patient with Crohn's disease calls with a fever after starting a biologic. What are you worried about?
What they are checking: Whether they know immunosuppressed patients are at risk of serious infection and escalate quickly.
How do you handle a frustrated patient calling for the third time about a test result?
What they are checking: Whether they stay patient and solve the underlying problem instead of just passing the call along.
How do you manage a high volume of messages and calls without letting anything slip?
What they are checking: Whether they have a system for staying organized under a constant stream of requests.
About the work
How do you walk a patient through colonoscopy prep over the phone so it actually works?
What they are checking: Whether their instructions are clear and practical, since poor prep means a repeat procedure.
What triage protocols have you used, and how do you decide when a call needs a same-day visit?
What they are checking: Whether they use protocols and judgment to decide urgency rather than guessing.
How do you document a phone call so the provider and next nurse know what happened?
What they are checking: Whether their notes are clear and complete enough to support safe follow-up.
What do you tell patients about holding blood thinners before a GI procedure?
What they are checking: Whether they know this needs provider direction and that mistakes can cause bleeding or clots.
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As published by SSM Health.