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Regional Quality Manager

Greif · IL · $108,400–$184,600 a year · Full time

Posted Aug 27, 2026 · We last checked this listing on Oct 6, 2026

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Likely interview questions for this role

Written from this job description, not a generic list. Each one notes what the interviewer is really checking.

About your past

Tell me about a customer complaint you investigated that led to a real fix.

What they are checking: Whether they run complaints through a structured root cause and corrective action process to a lasting result.

How do you build quality capability in site teams that you don't directly manage?

What they are checking: Whether they can influence and train through partnership, since the posting describes working closely with plant leadership.

Tell me about a time you found a quality system gap that no one else had noticed.

What they are checking: Whether they look beyond surface metrics and catch weaknesses before a customer does.

What would you do

You'd lead quality, product safety, and regulatory compliance across several plants. How do you drive consistency when each site does things a bit differently?

What they are checking: Whether they can set common standards while respecting real local differences in equipment and customers.

A plant manager wants to ship product that's borderline on a spec. What do you do?

What they are checking: Whether they hold quality decisions to data and customer agreements, even under pressure from operations leaders.

The same defect shows up at two plants. How do you approach it?

What they are checking: Whether they look for a shared cause like a supplier or a standard and fix it across the network.

About the work

What regulations or standards have you worked with that apply to packaging, such as DOT or UN requirements for containers carrying hazardous materials?

What they are checking: Whether they understand that packaging for regulated goods carries legal certification and testing requirements.

How do you prepare a plant for a customer or certification audit?

What they are checking: Whether they build audit readiness into daily work instead of scrambling the week before.

What root cause tools do you use most, and when does each one fit?

What they are checking: Whether they know when to use 5 Whys, fishbone, or 8D, rather than applying one tool to everything.

How do you decide which quality metrics to track across the region?

What they are checking: Whether they choose a few measures that drive action, rather than a long dashboard nobody uses.

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The full job description

As published by Greif.

Greif is a global leader in performance packaging located in 40 countries. The company delivers trusted, innovative, and tailored solutions that support some of the world's most in demand and fastest-growing industries. With a commitment to legendary customer service, operational excellence, and global sustainability, Greif packages life's essentials - and creates lasting value for its colleagues, customers, and other stakeholders. Learn more about the company's Customized Polymer , Sustainable Fiber , Durable Metal , and Integrated Solutions at www.greif.com and follow Greif on Instagram and LinkedIn. OUR VISION: To Be the Advantage That Helps Our Customers Win. OUR PURPOSE: Creating packaging solutions for life’s essentials. Job Requisition #: 035261 Regional Quality Manager (Open) Job Description: The Quality Manager provides regional leadership for quality, product safety, and regulatory compliance programs, ensuring alignment with customer requirements, applicable regulations, and internal quality standards. This role partners closely with plant leadership and site quality teams to strengthen quality capability, drive consistency in execution, and support continuous improvement across the region. The position also serves as a key resource for troubleshooting product and process quality issues, supporting audits, and providing technical guidance and coaching to help sites improve overall quality performance. Key Responsibilities • Provide regional leadership for quality systems, product safety, and regulatory compliance to ensure adherence to company standards and applicable regulations. • Partner with plant teams to develop, implement, and sustain quality programs, processes, and performance standards. • Monitor quality performance and identify risks, trends, and improvement opportunities related to products, processes, and systems. • Lead or support root cause analysis, corrective actions, and resolution of product, process, and compliance issues. • Provide technical quality support to plants, including troubleshooting system-related quality issues and supporting product-related concerns. • Support preparation for and participation in internal and external quality audits, helping ensure readiness and follow-through on findings. • Coach, train, and develop plant personnel and less experienced quality team members to strengthen capability and drive consistent execution. • Serve as a subject matter resource for questions related to quality systems, product safety, compliance, and quality standards. • Collaborate cross-functionally with operations, engineering, regulatory, and other partners to improve quality outcomes and standardize best practices. • Perform other duties as assigned. Education and Experience • Bachelor’s degree in Quality, Engineering, Manufacturing, or a related technical field, or equivalent experience. • Typically requires 8–12 years of relevant quality experience in a manufacturing or production environment. • Prior experience supporting multiple sites or regional quality activities is preferred. • Leadership or people-development experience is preferred. Knowledge and Skills • Strong knowledge of quality assurance and quality control practices in a manufacturing environment. • Experience with quality systems, audits, corrective actions, and continuous improvement methods. • Ability to identify, analyze, and resolve product, process, and compliance issues in a structured and practical way. • Strong written, verbal, and interpersonal communication skills, with the ability to influence at multiple levels of the organization. • Solid project management and organizational skills, with the ability to manage multiple priorities across sites. • Experience using testing equipment and interpreting quality data as needed. • Knowledge of applicable regulatory requirements and quality standards, including ISO 9001; familiarity with additional ISO standards is a plus. • Quality or engineering certifications are a plus. • Ability to travel as needed. At Greif , we believe that our colleagues are the center of our success. Our Total Rewards have a comprehensive focus on well-being and offer a competitive package that enables you to thrive, be engaged, and reach your full potential. Compensation Range: The pay range for this position is $108,400.00 - $184,600.00 annually. Typically, a competitive wage for new hires will fall between110,000.00 to150,000.00 annually. Offers for this position may vary based on market data and other factors such as job-related knowledge, skills, experience, and geographic location. The position may also be eligible for a short-term incentive. Benefits Statement: Greif offers a comprehensive benefits package, including competitive core benefits, paid time off, and a range of local benefits for eligible colleagues. Protect Yourself From Scams: We value the integrity of our recruitment process and prioritize the well-being of our candidates. While you may find Greif job postings on various platforms, all legitimate opportunities can be verified on our official Careers page at www.greif.com . All communication from Greif regarding job opportunities will also come from an @greif.com email address. If you have concerns about the legitimacy of a job posting, receive an unsolicited job offer or suspect fraudulent activity, please contact us for verification via this link Contact Us - Greif . EEO Statement: https://www.greif.com/wp-content/uploads/2023/04/HR-101-Equal-Employment-Opportunity-Policy-English.pdf We offer a competitive salary, excellent benefits and opportunity for growth. Greif is an equal opportunity employer. We will not discriminate against any applicant or employee on the basis of sex, race, religion, age, national origin, color, disability, veteran status or any other any other legally protected characteristic. For more information read Greif’s Equal Opportunity Policy.

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