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Regional Office Assistant - Chicago Region

Young Life · Chicago, IL · $17.85–$22.30 an hour · Part time

Posted Jun 8, 2026 · We last checked this listing on Oct 6, 2026

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Likely interview questions for this role

Written from this job description, not a generic list. Each one notes what the interviewer is really checking.

About your past

Young Life asks every employee to sign its Statement of Faith. How does your faith connect to wanting to work in a ministry office?

What they are checking: Whether they see office support as part of the ministry, since the posting says every role is.

Tell me about a time you supported several people at once. How did you keep track of everyone's requests?

What they are checking: Whether they can stay organized while serving many staff across a region.

Tell me about a mistake you made in a detail-heavy task. How did you catch it and fix it?

What they are checking: Whether they own errors and build habits that prevent them from repeating.

What kind of office culture helps you do your best work, and what do you bring to it?

What they are checking: Whether they will fit a small team where everyone pitches in and supports each other.

Why do you want to support Young Life's work from behind the scenes rather than in direct ministry?

What they are checking: Whether they find real meaning in support work and are likely to stay in it.

What would you do

How do you handle confidential information, like donor or staff details?

What they are checking: Whether they understand discretion with sensitive records in a donor-funded organization.

Two area directors both need something from you by end of day and you can only finish one. What do you do?

What they are checking: Whether they communicate early and ask for priorities instead of quietly missing a deadline.

How would you help plan logistics for a regional staff gathering or event?

What they are checking: Whether they can think through the many small details events need without being told each step.

A donor calls upset about a receipt error. How do you handle the call?

What they are checking: Whether they can stay warm and helpful on the phone and follow through until it's fixed.

About the work

Which office and database tools have you used, and how comfortable are you learning a system like Workday?

What they are checking: Whether they have the practical computer skills to handle regional admin work.

Practice this interview out loud.

Offer builds a real interview for this exact role at Young Life from your resume and this job description, asks the questions one at a time, and tells you what landed. The first one is free.

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The full job description

As published by Young Life.

If you are currently on Young Life staff, please do not apply through this external jobs board. To apply for internal job opportunities, log in to Workday and use the Jobs Hub . Applying externally may delay your application and require you to resubmit internally. Young Life requires all​ employees to sign a Statement of Faith. We recommend you read this statement before applying​ for any position. Because of Young Life’s exclusive Christian purposes of evangelism and discipleship as set forth in its Articles of Incorporation and in these Bylaws, and to reflect what has always been and will continue to be the position of Young Life, specifically the Christian belief that each and every employee and volunteer of the corporation should minister as a servant of God with the primary responsibility of proclaiming the gospel of Jesus Christ and, as such, is an integral part of the Christian mission and ministry of the corporation , Young Life shall only employ individuals or enlist volunteer leaders who: (a) profess a belief in Jesus Christ as their personal Savior and Lord; and (b) subscribe to the statements and policies required of all Young Life staff, including the Young Life Statement of Faith. Therefore, employees and volunteers of Young Life, during working and nonworking hours, shall: (i) be ready, willing and able to fulfill such ministry functions as may be required by the organization; (ii) refrain from conduct and statements that detract from the biblical standards taught and supported by Young Life, and (iii) abide by all policies and practices of Young Life including, without limitation, those related to religious belief or ministry activities. Job Specific Working Conditions: The hourly rate for this position is between $17.85 - $22.30. Regional Office Assistant Summary: This position assists the regional administrator position and provides regional administrative support. Essential Duties: Written and Verbal Communication • Provide general office support, including correspondence, filing and mailing. • Answer phones. • Respond to voicemail, e-mail and phone calls in a timely and professional manner. • Send thank-you letters to donors. • Interact with all area and regional staff, volunteers, area and regional committees and regional management teams. Assist in Administration • Process and track donations. • Maintain donor and leader databases, ensuring area leader forms, driver questionnaires and background checks are up-to-date. • Manage monthly purchase card expenses, field development tool (FDT), regional and staff expense reports. • Provide personnel support for regional staff, including Human Resources and personnel action requests (PARs). • Coordinate regional fundraising events and other regional events. • Assist with annual camping administration. • Assist regional administrator and regional director with workload. • Maintain, organize and facilitate monthly deadlines, including camp and work crew allocation, annual budgets and compensation. • Provide staff care, including birthdays, monthly reports and assignment care packages. • Assist with gathering regional statistics electronically via the Growth Planning Software (GPS) system. • Facilitate paperwork to open and close area ministries across the region. • Manage and execute area transfers. • Manage Mission Security application for staff within region. • Update the MSite. • Provide administrative support for volunteer-led areas and areas in a staffing transition. • Assist with additional work from regional staff. Assist in Event Planning • Plan, coordinate and facilitate regional events including: • Regional staff training days • Committee chair days • Regional meetings • Regional camps • Leadership weekends Education: • High school education or equivalent. • Associate’s degree preferred. • On-going education encouraged. Qualifications Required For the Job: • Previous administrative assistant experience preferred. • Must be able to type 55 to 60 words per minute with few errors. • Proven data entry skill, which must be accurate and rapid. • Demonstrated proficiency in Microsoft Office Suite (which includes Word, Excel, Outlook and PowerPoint.) • Strong organizational skills with attention to detail. • Must have good grammar, with strong written and verbal communication skills. • Ability to maintain confidentiality. • Basic accounting skills. • Must be detail-oriented while successfully accomplishing multi-tasks. • Proven relational skills with both kids and adults.

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