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This position has closed. Boyd Group (Gerber Collision) removed this listing from their careers page on Oct 6, 2026. The interview prep below is still useful, and there are similar open roles at the bottom of this page.

Regional HR Manager - Midwest

Boyd Group (Gerber Collision) · AA, IL · Remote available · $95,000–$125,000 a year · Full time

Posted Sep 23, 2026 · We last checked this listing on Oct 5, 2026

Likely interview questions for this role

Written from this job description, not a generic list. Each one notes what the interviewer is really checking.

About your past

Tell me about a time you used business data to shape an HR strategy.

What they are checking: Whether they apply business acumen to HR work, which the role calls out directly.

Tell me about a sensitive employee investigation you led. How did you keep it fair?

What they are checking: Whether they handle investigations with neutrality, good documentation and confidentiality.

Tell me about a time you pushed back on a senior leader on an HR decision.

What they are checking: Whether they can give honest counsel to leaders when a decision carries risk.

What would you do

How would you build relationships with general managers across many collision centers you can't visit every week?

What they are checking: Whether they can be a trusted HR partner to field leaders from a distance.

A general manager wants to fire a technician on the spot after an argument. How do you advise them?

What they are checking: Whether they protect the company legally while helping managers make fair, documented decisions.

Turnover among skilled techs is high in one market. How would you dig into it?

What they are checking: Whether they use exit data, pay comparisons and manager behavior to find the real cause.

How do you coach a manager who keeps avoiding difficult conversations with their team?

What they are checking: Whether they can build manager skills instead of handling every issue themselves.

About the work

How do you make sure policies are applied consistently across many locations?

What they are checking: Whether they understand consistent application protects against discrimination claims and builds trust.

What Illinois and Midwest employment law issues would you watch most closely in a multi-state collision business?

What they are checking: Whether they know state-specific rules on wage, leave and safety that affect field operations.

How would you measure whether HR is actually helping the region perform better?

What they are checking: Whether they track meaningful outcomes like retention and time-to-fill rather than activity counts.

Practice this interview out loud.

Offer builds a real interview for this exact role at Boyd Group (Gerber Collision) from your resume and this job description, asks the questions one at a time, and tells you what landed. The first one is free.

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The full job description

As published by Boyd Group (Gerber Collision).

Company: Gerber Collision & Glass Great Teams Don’t Happen by Accident Built with Intent. Driven by YOU. At the Gerber Collision & Glass , our teams work to provide the elite infrastructure and supportive environment you need to Be the Best and outperform at every touchpoint in collision and glass services. As we continue to grow and lead the industry, we ensure you have the resources and the team behind you to move your career forward. Ready to grow with a team that’s built for your success? Apply today. Our Commitment: The Boyd Group welcomes unique talents from all backgrounds and characteristics. We act with integrity and appreciate the diverse perspectives that make our "Greater Team" exceptional. Qualified individuals, including those with disabilities and Protected Veterans, are encouraged to apply. Job Description: Must be located in Illinois and able to commute to the Rosemont, IL office as needed. The Regional HR Manager is accountable for the implementation and delivery of HR products, services, and solutions to the Midwest U.S. Collision Region in support of activities to ensure HR service delivery excellence. The RHRM utilizes business acumen and understanding of the Boyd Group’s Core Business to leverage HR Strategies to ensure consistent and equitable application of organizational goals & objectives. This is a consultative, yet deeply engaged approach to engaging with General Managers and Market Managers on business and people issues. Consulting on employee relations, the RHRM helps to build a best-in-class culture as a change agent to enable the growth & development of our people through change management, talent development, employee engagement, and performance management. Key Job Responsibilities • In consultation with Operations and HR partners, plan and support talent planning, performance review, career development, employee development, ID&E, retention and employee engagement initiatives. • Partners with Operations and HR partners to strategically develop and execute plans to reduce turnover in high turnover positions/markets. • Accountable for the development and deployment of appropriate resources and tools into the field to optimize an environment where the organization is free of all discrimination and harassment by proactively measuring employee engagement, turnover, and compliance with all applicable Federal, state, and/or municipal laws. • Provides support and coaching to management positions as they create and act on their individual development plans. Facilitates and supports succession planning, performance management, performance planning and other corporately driven talent management and HR programs. • Functions as the SME in supporting employee investigations. Thinks independently, investigating and resolving employee relations issues; partnering with the Sr Manager, HRBP, Operations, COE and legal teams, where necessary. • Supports local leaders in talent acquisition activities as needed and as directed by the Talent Acquisition Manager and HR Business Partner. • Ensure that markets/shops maintain a work environment that is conducive to maintaining a positive, inclusive work environment. • Oversees the escalation and resolution of HR questions, issues and requests to the appropriate channels (eg HR COE, FreshService, etc.), and models as a champion of the field HR model. • Develop and execute innovative people programs to inspire and support a high-performance culture. • Support a high performing, cohesive and collaborative, growth-focused team. • Provide Human Resources support as required for all Acquisitions in the assigned division. • All other duties as assigned. Experience and Skills Required • Bilingual candidates (English/Spanish) are strongly preferred. • Ability to travel to Canada. • Bachelor’s degree in Human Resources, related field, or professional experience equivalent. • 5+ years' experience in human resources and supporting operations leadership. • Experience providing field support in a multi-site/location environment. • Prior experience creating or implementing a people strategy for an hourly/salary workforce. • Advanced skills using Microsoft Office Suite (Work, Excel, PowerPoint, Outlook, Teams) • Advanced skills using Google Workspace (Formally G-Suite) • Outstanding communication and relationship-building skills. • A demonstrated track record of developing effective relationships across all levels of the organization. • Excellent problem solving and quality decision-making. • Strong business acumen (ability to see the big picture and operate with perspective). • Flexibility in availability to support business operations, which may sometimes include evening and weekend hours. • Reasonable access to an airport. Willing to travel up to 50% of the time for business purposes (within state and out of state). Some overnight travel required. Please note, this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. The physical demands of your job must be met to successfully perform the essential functions of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the job. Benefits That Drive Your Success Gerber offers the comprehensive benefits you expect from an industry leader, including: • Annual Paid Time Off (PTO) plans • 2 weeks of Paid Parental Leave for Full time Employees who work a minimum of 30 hours per week • 6 paid holidays annually • Medical, Prescription Drug, Dental & Vision Insurance effective Day 1 • 401(k) Retirement Plan with company match • Employer Paid Short-Term Disability & Life Insurance • Additional Voluntary Life Insurance • Continuing Education Opportunities • Free Prescription or Non-Prescription Safety Glasses annually • Annual Voluntary Uniform Stipend • Voluntary Daily Pay option available About Us Gerber Collision & Glass has been WOWing customers with our collision repair services for over 80 years. Please visit gerbercareers.com to learn more about our company. AI Disclosure Statement: At The Boyd Group and all affiliated companies, we do not use artificial intelligence (AI) or automated tools to screen, assess, or select applicants for employment. All hiring decisions are made by real people who review each application individually. Compensation Details: $95,000 - $125,000 / Year Compensation is commensurate with skill, education and experience. Supplemental Pay: This position may also be eligible for Bonus opportunities tied to individual or business initiatives.