Jobs › Plexus

Quality Engineer II

Plexus · Neenah, WI · $63,900–$95,900 a year · Full time

Posted Apr 7, 2026 · We last checked this listing on Oct 6, 2026

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Likely interview questions for this role

Written from this job description, not a generic list. Each one notes what the interviewer is really checking.

About your past

Walk me through a CAPA you led from start to finish. How did you prove the fix worked?

What they are checking: Whether they drive corrective actions to real root cause and verify effectiveness.

Tell me about a time you improved quality by working with operators and engineers.

What they are checking: Whether they partner with the floor to prevent defects instead of only inspecting them out.

How do you explain a quality issue to a customer who is upset?

What they are checking: Whether they can communicate honestly and calmly while keeping customer trust.

What would you do

A customer reports a field failure on a product you build. What are your first steps?

What they are checking: Whether they contain risk fast, communicate with the customer and investigate with data.

How do you prepare for a customer or FDA audit?

What they are checking: Whether they keep the quality system audit-ready and can present it confidently.

Production pushes to ship a lot that has an open quality question. How do you handle it?

What they are checking: Whether they protect the customer and patient while working toward a fast resolution.

About the work

Tell me about the quality systems you have worked under, like ISO 13485, AS9100 or ISO 9001.

What they are checking: Whether they understand the standards behind Plexus's medical and aerospace work.

How do you decide whether a nonconformance can be reworked, used as is, or must be scrapped?

What they are checking: Whether they understand material review and when customer approval is required.

What root cause tools do you use, and how do you avoid stopping at operator error?

What they are checking: Whether they dig to process and system causes rather than blaming people.

How do you use statistical tools like SPC or capability studies in your work?

What they are checking: Whether they use data to monitor processes and predict problems.

Practice this interview out loud.

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The full job description

As published by Plexus.

About us: At Plexus, our vision is to help create the products that build a better world. Driven by a passion for excellence, we partner with leading Aerospace/Defense, Healthcare/Life Sciences and Industrial companies to design, manufacture and service some of the world’s most transformative products, including advanced surgical systems, diagnostic instruments, healthcare imaging equipment, mission critical aerospace systems, and electric vehicle (EV) charging solutions. Visit Plexus.com to learn more about our unwavering commitment to our vision. When we invest in our people, we invest in building a better world. With a vision rooted in the wellbeing and inclusive engagement of our team members, our customers, their end users and our communities, people are the heart of what we do and who we are. It is our values that unite us and guide us in everything that we do, including how we operate, behave and interact to foster a workplace where every team member feels valued and empowered to contribute their best. Our values include: Growing our People, Building Belonging, Innovating Responsibly, Delivering Excellence and Creating Customer Success. As a team member, you will engage in impactful work through global collaboration and the use of emerging technologies, join an inclusive culture where every team member is valued and working toward a greater purpose, and be empowered to reach your full potential through various development programs designed to accelerate your growth. Plexus offers a comprehensive benefits package designed to support team members' wellbeing, including medical, dental, and vision insurance, paid time off, retirement savings, and opportunities for professional development. We also prioritize work-life balance and offer a variety of perks to enhance the team member experience. For more information, visit our US benefits website at usbenefits.plexus.com . Our commitment to pay range transparency fosters an equitable workplace, where everyone can feel valued. The annual compensation range for this position is stated below. The salary offered within this range will be based upon the geographic location, work experience, education, licensure requirements and/or skill level. Salary Range: $63,900.00 - $95,900.00 Purpose Statement: The Quality Engineer II leads the determination of non-conformance and customer complaints through containment, root cause, corrective action, and audits. They ensure product compliance to customer specifications and industry standards. Key Job Accountabilities: • Lead development, deployment ,and oversight of metrics for the Quality Management System (QMS) at the site to ensure appropriate monitoring of the health and compliance of the processes. • Ensure products comply with customer specifications, industry standards, regulatory requirements and Plexus standards. Ensure Assembly Build Instructions (ABIs) comply with specifications and standards. Approve all changes and deviations from established guidance, including Engineering Change Orders (ECOs). Lead creation and maintenance of the Master Validation Plans, when required and ensure compliance. Support creation and execution documents for validation. Serve as the Plexus lead to support external customer audits and internal audit activities. Support recertification and surveillance of Quality Management System (QMS) audits. Lead product-related Corrective and Preventive Action (CAPA) discussion and closure. • Ensure continuous quality compliance during manufacturing operations. Monitor on-going manufacturing operations to ensure quality issues are quickly addressed; provide quality alerts and lead containment and purges, when required. Lead the development of the inspection strategy for receiving inspection, pre-ship inspection, and out-of-box-audits. Ensure Certificates of Compliance are created and maintained, including documentation of deviations. Ensure creation and maintenance of manufacturing quality history documentation, as required. • Build and embed Quality Awareness in Operations by ensuring effectiveness of training and inspections. Educate operators and production associations on quality and compliance procedures. • Leads the determination of non-conformance and customer complaints through containment, root cause, corrective action, and audits. They ensure product compliance to customer specifications and industry standards. Education/Experience Qualifications: • Bachelor’s Degree with 2 or more years of related experience is preferred. An equivalent combination of education and/or experience will be considered. Other Qualifications: • Ability to work well in fast-paced manufacturing environment. • Strong ability to identify and solve problems proactively using structured problem solving tools, including making timely and effective decisions. • Apply systemic data analysis and problem solving to address a full range of technical and organizational problems with creativity, imagination, confidence and responsibility. • Ability to design and conduct experiments, as well as to analyze, interpret, validate, and communicate data to key stakeholders. • Ability to seek out best practices and apply them within their assigned area. • Ability to design a system or process to meet desired needs within realistic constraints such as economic, efficiency, repeatability, environmental, health and safety. Includes documentation and controls to ensure long term sustainability. • Ability to become a Subject Matter Expert for an assigned system or process. • Ability to coach and mentor technicians and other support staff within assigned areas of expertise. • Ability to operate effectively in a cross-functional team environment. • Ability to effectively lead projects involving cross-functional team members. Physical Requirements: • Role will support operational teams in a manufacturing environment with required personal protective equipment. Facilities include comfortable temperatures, repetitive low noise level and suitable lighting for required tasks. May require walking, standing and sitting, using a computer, and other office equipment. Direct interaction with people and equipment is event driven and will include activities related to inspecting, qualifying, troubleshooting and improving jigs, fixtures, and manufacturing methods using different types of components or material. Role may require working individually on tasks with a prolonged focus on written material, working collectively as part of a team of various disciplines and backgrounds and working in multiple software systems. Travel Requirements: • Less than 40% This document does not represent a contract of employment and is not intended to capture every possible assignment the incumbent could be asked to perform. We are pleased to provide reasonable accommodations to individuals with disabilities or special requirements. If you need an application accommodation, please contact us by email at GHQ.TA@plexus.com . Please include your contact information and clearly describe how we can help you. This email is for accommodation requests only and cannot be used to inquire about the status of applications. We are an Equal Opportunity Employer (EOE) and do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. Some offers of employment are contingent upon successfully passing a drug screen and/or background check.

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