Jobs › Uline

Quality Assurance Team Lead

Uline · IL · Full time

Posted Oct 1, 2026 · We last checked this listing on Oct 6, 2026

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Likely interview questions for this role

Written from this job description, not a generic list. Each one notes what the interviewer is really checking.

About your past

Tell me about how you have grown both manual QA analysts and automation engineers on the same team.

What they are checking: Whether they can mentor people with different skills and help analysts grow toward automation.

Tell me about a time you introduced a new automation framework or tool. How did the rollout go?

What they are checking: Whether they can lead change in tooling and handle resistance or setbacks.

Tell me about a production defect that got past your team. What did you change afterward?

What they are checking: Whether they learn from escapes by fixing process, not by blaming individuals.

How do you balance staying technical yourself with managing the team?

What they are checking: Whether they can give real technical guidance while still leading, which the posting expects.

What would you do

A product team wants to release on time, but your team has found serious open defects. How do you handle it?

What they are checking: Whether they can present risk clearly and let leaders make an informed call without being the blocker.

How do you get quality built into planning instead of testing only at the end?

What they are checking: Whether they can shift testing earlier by partnering with business and development teams.

One of your engineers is skilled but often misses deadlines. How do you address it?

What they are checking: Whether they can have direct, fair performance conversations and find the real cause.

About the work

How would you build a quality strategy that fits business priorities instead of testing everything equally?

What they are checking: Whether they can focus testing on risk and business impact, which is the heart of a QA lead role.

How have you used AI-assisted testing tools, and where do you think they help or fall short?

What they are checking: Whether they have practical, grounded experience with AI in testing rather than hype or dismissal.

What quality metrics would you report to leadership, and how would those numbers drive decisions?

What they are checking: Whether they choose metrics that guide real decisions instead of vanity counts like test case totals.

How would you decide how much of your test suite should be automated?

What they are checking: Whether they think about return on automation instead of chasing a percentage target.

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The full job description

As published by Uline.

Quality Assurance Team Lead Corporate Headquarters 12575 Uline Drive, Pleasant Prairie, WI 53158 Ready to lead high-performing teams and deliver exceptional software quality? As a Quality Assurance Team Lead, you'll manage a high-performing team of QA analysts and automation engineers, shaping testing strategies, advancing AI-assisted testing and driving automation innovation. Partner with business and technology teams to support successful application delivery and drive continuous improvement across our growing North American company. Careers Packed with Potential. Backed by 45+ years of success, Uline offers opportunities to grow your career with stability you can count on. Position Responsibilities • Manage a team of QA analysts and automation engineers, providing technical guidance and mentorship to drive team growth and success. • Develop quality strategies that align with business priorities, reduce risk and ensure reliable, high-performing applications. • Lead the advancement of automation and AI-assisted testing by implementing innovative tools, frameworks and best practices that improve efficiency. • Partner with business and technology teams to ensure quality is built into every stage of application delivery, from planning through release. • Track and report quality metrics to guide leadership decision-making and drive continuous improvement across testing initiatives. Minimum Requirements • Bachelor's Degree in Information Technology, Computer Science or a related field. • 10+ years of experience in Quality Assurance and automated testing, with 3+ years in a leadership or mentoring capacity. • Proven ability to translate business requirements into risk-based testing strategies. • Working knowledge of RESTful architecture and hands-on API testing experience. • Excellent communication, analytical and problem-solving skills. • Uline does not participate in the H-1B lottery. Benefits • Complete health insurance coverage and 401(k) with 6% employer match that starts day one! • Multiple bonus programs. • Paid holidays and generous paid time off. • Tuition Assistance Program that covers professional continuing education. Employee Perks • On-site café and first-class fitness center with complimentary personal trainers. • Over four miles of beautifully maintained walking trails. About Uline Uline, a family-owned company, is North America’s leading distributor of shipping, industrial, and packaging materials with over 10,000 employees across 15 locations. Uline is a drug-free workplace . All new hires must complete a pre-employment hair follicle drug screening . All positions are on-site. EEO/AA Employer/Vet/Disabled #LI-EP1 #CORP (#IN-PPITL2) #ZR-ALLCORP Our employees make the difference and we are committed to offering exceptional benefits and perks! Explore Uline.jobs to learn more!

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