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This position has closed. Centene removed this listing from their careers page on Oct 6, 2026. The interview prep below is still useful, and there are similar open roles at the bottom of this page.

Program Manager II-COB, TPL, Subrogation

Centene · MO · Remote available · $70,100–$126,200 a year · Full time

Posted Sep 29, 2026 · We last checked this listing on Oct 5, 2026

Likely interview questions for this role

Written from this job description, not a generic list. Each one notes what the interviewer is really checking.

About your past

Tell me about a vendor implementation you coordinated. What went well and what did not?

What they are checking: Whether they can bring a vendor live with clear requirements, testing and oversight.

Tell me about a meeting you facilitated between internal teams and an outside vendor that had tension.

What they are checking: Whether they can keep partners productive when there is disagreement.

What would you do

A regulatory readiness deadline is approaching and one health plan is behind. What do you do?

What they are checking: Whether they spot risk early and drive a focused catch-up plan with the plan's team.

How would you find opportunities to improve recovery results?

What they are checking: Whether they look at data, such as missed leads or slow cases, to find where money is left behind.

An issue keeps coming back after it was marked resolved. How do you handle it?

What they are checking: Whether they push for root cause fixes rather than closing tickets.

About the work

Explain coordination of benefits, third party liability and subrogation, and how they differ.

What they are checking: Whether they understand the recovery areas this program covers well enough to lead the work.

How do Medicaid rules affect COB and TPL compared with commercial plans?

What they are checking: Whether they know Medicaid is usually payer of last resort and what that means for operations.

How do you track deliverables across several health plans and lines of business at once?

What they are checking: Whether they have a practical system for many parallel workstreams.

How do you document business processes so they hold up for audits and new staff?

What they are checking: Whether their documentation is clear and complete, which the posting stresses.

How do you manage risks on a program that spans operations and outside vendors?

What they are checking: Whether they keep a live risk list with owners and mitigation, not just a template.

Practice this interview out loud.

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The full job description

As published by Centene.

Position Purpose: Plan, organizes, monitor, and oversee programs utilizing cross functional teams to deliver defined requirements and meet business needs and strategic objectives. • Lead cross-functional COB, TPL, and Subrogation initiatives including vendor implementations, operational enhancements, regulatory readiness efforts, and recovery optimization projects across multiple health plans and lines of business.• • Serve as the primary coordinator for COB, TPL, and Subrogation initiatives by organizing work across operational teams, facilitating meetings with internal stakeholders and external vendors, tracking deliverables, managing issue resolution, and ensuring timely execution of strategic priorities. • Support business department initiatives that promote, quality, safety and cost of care opportunity. • Responsible for gathering requirements, creating plans and schedules, managing resources, and facilitate project execution and deployment. • Utilize corporate and industry standard tools and techniques to effectively oversee programs according to department procedures. Maintain detailed business process documentation including meeting minutes, action items, issues lists and risk management plans as applicable. • Create and monitor all department deliverables to ensure adherence to quality standards including clinical reporting documents, related reference materials, and policy and procedure documentation. • Communicate program status to management and key stakeholders. • Identify resources, resolve issues, and mitigate risks. • Identify requirements, procedures and problems to improve existing processes. • Coordinate cross-functional meetings with various functional areas to meet overall stakeholder expectations and business objectives. • Manage projects through the full project life cycle. • Provide leadership and effectively communicate project status to all stakeholders. • Negotiate with project stakeholders to identify and secure resources, resolve issues and mitigate risks. • Performs other duties as assigned. • Complies with all policies and standards. Education/Experience: Bachelor's Degree in related field or equivalent experience required. 3+ years of quality improvement, program management or project management experience required. Health care experience preferred. Preferred: Healthcare experience with COB, TPL, Subrogation, Recovery Operations, Payment Integrity, or Claims Operations. Preferred experience leading cross-functional initiatives involving vendors, technology teams, and business stakeholders. Preferred knowledge of Medicare, Medicaid, and Commercial healthcare reimbursement and recovery processes. Pay Range: $70,100.00 - $126,200.00 per year At Centene, we connect people to the care they need to live healthier lives — and the work you do here makes that impact real every day. You’ll take on meaningful challenges that directly support individuals, families, and communities, building your skills while making healthcare more accessible and effective. It’s work with a purpose you can see, backed by a team committed to improving lives well beyond the workday. Centene offers a comprehensive benefits package including: competitive pay, health insurance, 401K and stock purchase plans, tuition reimbursement, paid time off plus holidays, and a flexible approach to work with remote, hybrid, field or office work schedules. Actual pay will be adjusted based on an individual's skills, experience, education, and other job-related factors permitted by law , including full-time or part-time status. Total compensation may also include additional forms of incentives. Benefits may be subject to program eligibility. Centene is an equal opportunity employer that is committed to diversity, and values the ways in which we are different. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or other characteristic protected by applicable law. Qualified applicants with arrest or conviction records will be considered in accordance with the LA County Ordinance and the California Fair Chance Act