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Program Associate

Medical College of Wisconsin · Milwaukee, WI · Full time

Posted Sep 25, 2026 · We last checked this listing on Oct 6, 2026

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Likely interview questions for this role

Written from this job description, not a generic list. Each one notes what the interviewer is really checking.

About your past

Tell me about a time you helped onboard a new employee. What did you do to make their first week smooth?

What they are checking: Whether they think ahead about what a new person needs, from accounts to introductions.

Tell me about materials you've created, like a flyer, web page or social media post. How did you decide what to include?

What they are checking: Whether they can write clear materials for an audience, which the role asks them to help develop.

Tell me about a time you had several deadlines land on the same day. How did you handle it?

What they are checking: Whether they plan and set priorities instead of reacting to whoever asks loudest.

What would you do

You'd support two departments equally. How would you make sure neither one feels like it comes second?

What they are checking: Whether they can balance competing requests fairly and communicate openly about workload.

A faculty member wants to buy something on a grant, and you're not sure it's allowed. What do you do?

What they are checking: Whether they understand grant spending rules and will check before spending, even under pressure.

You notice an open purchase order that's been sitting for months. What do you do with it?

What they are checking: Whether they follow up on loose ends in the budget before they cause problems.

A busy professor keeps ignoring your emails about a required form. How would you get it done?

What they are checking: Whether they can follow up persistently and politely with senior people.

About the work

Walk me through how you reconcile a p-card statement and what you do when a receipt is missing.

What they are checking: Whether they know purchasing controls and follow up instead of letting gaps slide.

How do you track service contracts and equipment so nothing lapses or runs out?

What they are checking: Whether they have a reliable system for renewals and supplies that does not depend on memory.

What's your experience with expense reports and purchase systems, and how quickly do you pick up a new one?

What they are checking: Whether they can handle the routine finance tasks of the job with little hand-holding.

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The full job description

As published by Medical College of Wisconsin.

Purpose The Medical College of Wisconsin (MCW) brings a synergy between the best medical education, research and patient care. Tomorrow’s discoveries happen right here alongside the very people who bring those lessons to our students. Every bit of knowledge, and every advancement, provides our students with an unprecedented, collaborative learning environment, and helps improve the vitality and care of our communities. The Department of Pharmacology & Toxicology and the Department of Physiology are seeking a highly motivated, well-organized individual to join our amazing team! As a Program Associate working under general direction, the person in this role will perform routine and advanced administrative duties requiring considerable skill and in-depth knowledge of organizational policies and procedures while providing administrative support equally across both departments. Primary Functions • Collaborate on the development of program materials including social media, marketing materials, websites, forms, and reports. • Interact with faculty/staff on grant agency spending policies and procedures. • Assist with faculty and staff onboarding. • General maintenance of departmental equipment such as tracking service contracts, monitoring usage/supplies and inventory. • General purchasing assistance, enter POs, p-card reconciliation and expense reports. • Monitor open orders, standing orders and commitments for sufficient funds. • Support departmental faculty in their daily activities including making travel arrangements and submitting reimbursements. • Coordinate schedules, meetings, appointments, travel itineraries and related arrangements for departmental leadership as needed. • Organize internal and external meetings, site visits, recruitments, seminars and special events in collaboration with participating departments and centers. • Collaborate to develop, implement, and maintain comprehensive databases related to the program. • Process payment requests, requisitions, and invoices. • Compose correspondence as needed, which may contain confidential information. • Screen telephone calls and visitors to resolve complex inquiries. • Maintain supplies to support daily departmental activities. • Other duties as assigned. Knowledge – Skills – Abilities Knowledge of computers, clerical procedures, customer service standards, collaboration, and information management. Organization, time management, interpersonal, communication, and problem-solving skills. Specifications Appropriate education and/or experience may be substituted on equivalent basis Minimum Required Education: Bachelor's degree Minimum Required Experience: 1 year Why MCW? • Outstanding Healthcare Coverage, including but not limited to Health, Vision, and Dental. Along with Flexible Spending options • 403B Retirement Package • Competitive Vacation and Paid Holidays offered • Tuition Reimbursement • Paid Parental Leave • Employee & Family Assistance Program (EFAP) • Pet Insurance • On campus Fitness Facility, offering onsite classes • Additional discounted rates on items such as: Select cell phone plans, local fitness facilities, Milwaukee recreation and entertainment etc. For a brief overview of our benefits see: Benefits Overview For a full list of positions see: MCW Careers At MCW all of our endeavors, from our internal operations to our interactions with our partners, are driven by our shared organizational values: Caring – Collaborative – Curiosity – Inclusive – Integrity – Respect. We are committed to fostering an inclusive environment that values diversity in backgrounds, experiences, and perspectives through merit-based processes and in alignment with all applicable laws. We believe that embracing human differences is critical to realize our vision of a healthier world, and we recognize that a healthy and thriving community starts from within. Our values define who we are, what we stand for and how we conduct ourselves at MCW. If you believe in embracing individuality and working together according to these principles to improve health for all, then MCW is the place for you. For more information, please visit our institutional website . MCW as an Equal Opportunity Employer and Commitment to Non-Discrimination: The Medical College of Wisconsin (MCW) is an Equal Opportunity Employer. We are committed to fostering an inclusive community of outstanding faculty, staff, and students, as well as ensuring equal educational opportunity, employment, and access to services, programs, and activities, without regard to an individual's race, color, national origin, religion, age, disability, sex, gender identity/expression, sexual orientation, marital status, pregnancy, predisposing genetic characteristic, or military status. Employees, students, applicants or other members of the MCW community (including but not limited to vendors, visitors, and guests) may not be subjected to harassment that is prohibited by law or treated adversely or retaliated against based upon a protected characteristic.

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