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Product Quality Manager

Rockwell Automation · Mequon, WI · Full time

Posted Sep 24, 2026 · We last checked this listing on Oct 6, 2026

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Likely interview questions for this role

Written from this job description, not a generic list. Each one notes what the interviewer is really checking.

About your past

How do you lead a global quality team for Motion products across the full product lifecycle?

What they are checking: Whether they can manage people across locations while staying hands-on, as the posting describes.

Tell me about a time you had to influence a peer in another function who didn't agree with you on a quality issue.

What they are checking: Whether they can lead through influence, which the posting stresses across many teams.

How do you develop the people on your team?

What they are checking: Whether they're ready to grow as a people leader, which the role calls out directly.

Tell me about a time you had to tell a customer-facing team bad news about a product.

What they are checking: Whether they communicate honestly and give teams what they need to support customers.

What would you do

A field issue is hitting several customers. Walk me through how you'd drive it to resolution across engineering, operations and supplier quality.

What they are checking: Whether they can lead cross-functional issue resolution with urgency and structure.

Product management wants to launch on schedule, but you have concerns about a known risk. How do you handle it?

What they are checking: Whether they present quality risk clearly with data and help the business make an informed call.

About the work

How do you measure and reduce cost of poor quality?

What they are checking: Whether they understand what goes into poor-quality cost and can show reductions, a named goal.

How do you build quality into a new product before it launches?

What they are checking: Whether they use tools like design reviews and FMEA early, not just inspection after the fact.

What root cause and corrective action methods do you rely on, and how do you make sure a fix sticks?

What they are checking: Whether they verify corrective actions work instead of closing issues on paper.

How do you work with supplier quality when a component issue is behind a product failure?

What they are checking: Whether they can manage supplier corrective actions and protect customers in the meantime.

What quality metrics would you put in front of business leadership?

What they are checking: Whether they choose measures that drive decisions and show business ownership, not just activity.

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The full job description

As published by Rockwell Automation.

Rockwell Automation is a global technology leader focused on helping the world’s manufacturers be more productive, sustainable, and agile. With more than 28,000 employees who make the world better every day, we know we have something special. Behind our customers - amazing companies that help feed the world, provide life-saving medicine on a global scale, and focus on clean water and green mobility - our people are energized problem solvers that take pride in how the work we do changes the world for the better. We welcome all makers, forward thinkers, and problem solvers who are looking for a place to do their best work. And if that’s you we would love to have you join us! Job Description Job Description As the Quality Engineering Manager supporting Motion products, you will lead a global team responsible for product quality across the full lifecycle. This is a hands-on leadership role in a fast-paced, highly collaborative environment, partnering across Engineering, Product Management, Operations, Supplier Quality, Manufacturing, Business, and Customer-facing teams to strengthen issue resolution, reduce cost of poor quality, and ensure quality is built into new and existing products. This role is an opportunity for someone looking to expand their people leadership, business ownership, and cross-functional influence within a high-impact product quality organization. This Role reports to the Sr Product Quality Manager for Power and Motion within the Quality organization. Your Responsibilities: • Lead, coach, and develop a global team of Product Quality Engineers and Technicians while setting priorities, driving accountability, and supporting professional growth. • Lead projects to reduce warranty and cost of poor quality through improved design robustness, manufacturing quality, supplier quality, and issue resolution. • Increase proactive quality planning, standard work, and lifecycle quality improvements across new product introduction and existing Motion product support. • Lead disciplined problem solving through CAPA, 8D, root cause analysis, containment, corrective action, and effectiveness verification. • Partner cross-functionally to align on quality risks, priorities, decisions, escalations, and corrective action plans while driving ownership through closure. • Ensure product development activities comply with corporate and business-level quality processes and procedures. The Essentials - You Will Have: • Bachelor's Degree • Legal authorization to work in the U.S. We will not sponsor individuals for employment visas, now or in the future, for this job opening. The Preferred - You Might Also Have: • Minimum of 2 years of leadership or management experience. • 5 years of experience in product development, product quality, customer quality, manufacturing quality, reliability, or technical issue resolution. • Bachelor's Degree or Equivalent Years of Relevant Work Experience may also be considered. • Ability to use data to identify trends, prioritize risk, influence decisions, and lead through any ambiguity or urgent business escalations. • Working knowledge of structured problem-solving and proactive quality methods, including 8D, CAPA, RCA, DfSS, APQP, and DfX. • Demonstrated ability to communicate technical quality topics across functional boundaries and organizational levels. • Experience leading technical projects and supporting large-scale system development efforts.​. What We Offer: • Health Insurance including Medical, Dental and Vision • 401k • Paid Time off • Parental and Caregiver Leave • Flexible Work Schedule where you will work with your manager to enjoy a work schedule that can be flexible with your personal life. • To learn more about our benefits package, please visit at www. raquickfind.com . At Rockwell Automation we are dedicated to building a diverse, inclusive and authentic workplace, so if you're excited about this Role but your experience doesn't align perfectly with every qualification in the job description, we encourage you to apply anyway. You may be just the right person for this or other roles. This position is part of a job family. Experience will be the determining factor for position level and compensation. #LI-LifeAtRok #LI-Onsite #LI-RM1 We are an Equal Opportunity Employer including disability and veterans. If you are an individual with a disability and you need assistance or a reasonable accommodation during the application process, please contact our services team at +1 (844) 404-7247. Rockwell Automation’s hybrid policy aligns that employees are expected to work at a Rockwell location at least Mondays, Tuesdays, and Thursdays unless they have a business obligation out of the office.

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