Jobs › Northwestern Medicine

Product Lead, Ambient/Abridge

Northwestern Medicine · Chicago, IL · Full time · Health Care Provider

Posted Sep 28, 2026 · We last checked this listing on Oct 6, 2026

Apply at Northwestern Medicine

Likely interview questions for this role

Written from this job description, not a generic list. Each one notes what the interviewer is really checking.

About your past

Tell me about a product you owned where you had to say no to an important stakeholder.

What they are checking: Whether they can protect product focus while keeping relationships.

Tell me about a time you worked with a vendor to change their product.

What they are checking: Whether they can manage vendors and push for changes that serve users.

How do you explain the product vision to a busy group of physician leaders in five minutes?

What they are checking: Whether they can communicate clearly and briefly with clinical leaders.

What would you do

A group of physicians loves the tool and another group refuses to use it. What do you do?

What they are checking: Whether they find out why and adapt the product and rollout instead of forcing adoption.

How do you decide which feature requests to prioritize when everyone thinks theirs is most important?

What they are checking: Whether they use clear criteria and communicate decisions honestly to stakeholders.

A clinician says the tool missed something important in a patient note. How do you respond?

What they are checking: Whether they treat safety concerns seriously and have a process for investigating.

About the work

Ambient documentation with Abridge is new for many clinicians. How would you measure whether it's actually working?

What they are checking: Whether they define success by real outcomes like time saved and note quality, not just usage.

How would you build a roadmap for rolling out ambient AI across many specialties?

What they are checking: Whether they can plan phases and priorities based on fit, risk, and readiness.

What risks do you see with AI-generated clinical notes, and how would you manage them?

What they are checking: Whether they think seriously about accuracy, privacy, and clinician review in an AI tool.

How would you work with Epic teams to make sure ambient notes fit into clinical workflow?

What they are checking: Whether they understand EHR integration, which is critical for adoption.

Practice this interview out loud.

Offer builds a real interview for this exact role at Northwestern Medicine from your resume and this job description, asks the questions one at a time, and tells you what landed. The first one is free.

Practice this out loud

The full job description

As published by Northwestern Medicine.

The Product Lead , reflects the mission, vision, and values of NM, adheres to the organization’s Code of Ethics and Corporate Compliance Program, and complies with all relevant policies, procedures, guidelines and all other regulatory and accreditation standards. Northwestern Medicine Information Services drives innovative, high-value solutions to transform health care. We are committed to supporting the relentless pursuit of better medicine by providing exceptional service to our patients and guests as well as internal clients across the organization. To ensure excellence, our team goes to extraordinary lengths to ensure that our systems work together seamlessly. Northwestern Medicine understands that technology plays an integral role in shaping the future of health care. Information Services strategically supports the organization by: • Leveraging AI, automation and rollout of advanced cyber controls that support digital transformation strategies • Implementing advanced technologies in clinical and administrative areas • Furthering development of the end user support model to help enhance modern infrastructure Responsibilities: • Develop and maintain a clear product vision and roadmap, aligning it with the overall business strategy. • Defining and prioritizing product features and requirements based on stakeholder input. • Collaborating with cross-functional teams, including application analysts, architects, developers, and analytics, to ensure successful product development and delivery. • Creating and maintaining a product backlog, including user stories, acceptance criteria, and prioritization. • Monitoring and analyzing healthcare trends, products, and customer feedback to identify opportunities for product enhancements. • Participating in agile development processes, such as sprint planning, daily stand-ups, and retrospectives. • Communicate and prioritize the product backlog, ensuring that the most valuable features to NM are delivered first. • Ensuring the product meets quality standards and regulatory requirements. • Collaborating with Information Service teams to ensure timely delivery and resource allocation. • Continuously evaluating and optimizing the product based on user feedback and business goals. • Act as a point of contact for product-related queries and provide guidance to stakeholders on using the information systems effectively. Required: • 5 years’ experience as a product owner or similar role in Information Technology. • Scrum Product Owner certified or obtain certification within 6 months of hire date. Preferred: • Bachelor’s degree in computer science, information systems, or a related field • Strong knowledge of information systems, data management, and software development methodologies (e.g., Agile, Scrum). • Excellent analytical and problem-solving skills to understand complex business requirements and translate them into actionable user stories. • Ability to effectively prioritize and manage multiple projects and task concurrently. • Strong communication and interpersonal skills to work effectively with cross-functional teams and stakeholders at all levels of the organization. • Understanding of user experience research and design principles to ensure user-friendly and intuitive information systems. • Familiarity with project management tools and software development lifecycles. Northwestern Medicine is an equal opportunity employer (disability, VETS) and does not discriminate in hiring or employment on the basis of age, sex, race, color, religion, national origin, gender identity, veteran status, disability, sexual orientation or any other protected status. Background Check Northwestern Medicine conducts a background check that includes criminal history on newly hired team members and, at times, internal transfers. If you are offered a position with us, you will be required to complete an authorization and disclosure form that gives Northwestern Medicine permission to run the background check. Results are evaluated on a case-by-case basis, and we follow all local, state, and federal laws, including the Illinois Health Care Worker Background Check Act. Artificial Intelligence Disclosure Artificial Intelligence (AI) tools may be used in some portions of the candidate review process for this position, however, all employment decisions will be made by a person. Benefits We offer a wide range of benefits that provide employees with tools and resources to improve their physical, emotional, and financial well-being while providing protection for unexpected life events. Click on or copy and paste URL to your browser to view detailed benefits information NorthwesternMedicine Career Page https://jobs.nm.org/benefits Please refer to the Benefits Eligibility by Employment Classification to determine benefits eligibility for job postings. If sign-on bonus is included in a job posting eligibility is as followed: Internal employees and rehires who left Northwestern Medicine within 1 year are not eligible for the sign-on bonus. Exception : New graduate internal employees seeking their first licensed clinical position as a Registered Nurse at NM may be eligible.

Apply at Northwestern Medicine