Jobs › Northwestern Medicine

Practice Administrator II - Ophthalmology

Northwestern Medicine · Winfield, IL · Full time · Health Care Provider

Posted Sep 30, 2026 · We last checked this listing on Oct 6, 2026

Apply at Northwestern Medicine

Likely interview questions for this role

Written from this job description, not a generic list. Each one notes what the interviewer is really checking.

About your past

This role covers ophthalmology in Winfield, Geneva and Naperville. How have you managed several sites at once?

What they are checking: Whether they can run multiple locations without favoring the one they sit in.

Tell me about a time you had a hard conversation with a physician about productivity or behavior.

What they are checking: Whether they can hold physicians accountable respectfully, a core skill for a practice administrator.

Describe a time you found a new business opportunity or service expansion and carried it through.

What they are checking: Whether they can drive growth, which the posting lists as part of the job.

How do you keep up with changes in healthcare and pass what matters on to your staff?

What they are checking: Whether they stay informed and translate industry change into useful guidance for the team.

What would you do

How would you spend your first ninety days learning three ophthalmology practices?

What they are checking: Whether they listen and learn before changing things, which builds trust with physicians and staff.

One site has much worse patient satisfaction than the others. How do you figure out why?

What they are checking: Whether they compare data and dig into root causes instead of guessing or blaming one team.

How do you decide when to share staff between locations, and how do you keep it fair?

What they are checking: Whether they can balance resources across sites without burning out the people who float.

What would you do if you found coding or billing errors in one of your practices?

What they are checking: Whether they follow the compliance program and correct problems openly rather than quietly.

About the work

What do you know about the workflow in an eye clinic, with techs, imaging and dilation, and how that affects patient flow?

What they are checking: Whether they understand ophthalmology-specific bottlenecks that drive wait times and physician productivity.

How do you build a budget across three locations and hold each site leader accountable?

What they are checking: Whether they can manage finances across sites with clear ownership, as the posting requires.

Practice this interview out loud.

Offer builds a real interview for this exact role at Northwestern Medicine from your resume and this job description, asks the questions one at a time, and tells you what landed. The first one is free.

Practice this out loud

The full job description

As published by Northwestern Medicine.

The Practice Administrator II reflects the mission, vision, and values of NM, adheres to the organization’s Code of Ethics and Corporate Compliance Program, and complies with all relevant policies, procedures, guidelines and all other regulatory and accreditation standards. This Practice Administrator will oversee Ophthalmology across Winfield, Geneva, and Naperville locations. The Practice Administrator II is responsible for planning, directing and monitoring operations in an intermediate ambulatory environment to achieve excellence in the delivery of patient care in the physician practice while creating an inspiring and rewarding environment for staff members. The Practice Administrator II is responsible for the financial and operational management and coordination of the overall activities, clinical services and programs for RMG Practices. The Practice Administrator II manages multiple sites or departments within RMG. Responsibilities: • Stays informed of current and emerging issues and trends for areas of accountability, NM organization and healthcare industry. Communicates and educates staff on requirements, changes, advances, opportunities, directions and projections for the future. • Thinks and acts in ways that support NM’s mission, vision and values. Identifies opportunities for new business growth and development, expansion of current services, etc. • Practices fiscal accountability. Encourages staff and team accountability by involving them in budget preparation, identifying ideas for increasing efficiency, cost savings, developing and growing the business and existing services. • Measures and monitors budget and business development plans; provides ongoing updates to staff. • Identifies staff's individual skills and interests; provides timely, positive, constructive feedback; addresses performance gaps as they occur with clear action plans and timelines for improvement. • Supports ongoing learning and skill development for self and staff; provides coaching and mentoring; assigns stretch goals, cross-training and other opportunities for career development within CDH. • Involves staff in planning and decision-making as appropriate. Holds staff accountable for follow-through and results. • Facilitates change readiness and agility among staff and teams. • Achieves departmental and organizational goals. Required : • Bachelor's degree. Equivalent experience may be accepted in lieu of formal education. • Five (5) years management experience in a medical setting or related experience. • Demonstrated success in medical office management. • Demonstrates personal alignment with NM’s core values of integrity, excellence, patients first, and teamwork. • Effective communication and interpersonal skills. • Ability to plan, organize, and direct the activities of others. Preferred : • Master’s degree. • Certification in area of specialty or administration. Northwestern Medicine is an equal opportunity employer (disability, VETS) and does not discriminate in hiring or employment on the basis of age, sex, race, color, religion, national origin, gender identity, veteran status, disability, sexual orientation or any other protected status. Background Check Northwestern Medicine conducts a background check that includes criminal history on newly hired team members and, at times, internal transfers. If you are offered a position with us, you will be required to complete an authorization and disclosure form that gives Northwestern Medicine permission to run the background check. Results are evaluated on a case-by-case basis, and we follow all local, state, and federal laws, including the Illinois Health Care Worker Background Check Act. Artificial Intelligence Disclosure Artificial Intelligence (AI) tools may be used in some portions of the candidate review process for this position, however, all employment decisions will be made by a person. Benefits We offer a wide range of benefits that provide employees with tools and resources to improve their physical, emotional, and financial well-being while providing protection for unexpected life events. Click on or copy and paste URL to your browser to view detailed benefits information NorthwesternMedicine Career Page https://jobs.nm.org/benefits Please refer to the Benefits Eligibility by Employment Classification to determine benefits eligibility for job postings. If sign-on bonus is included in a job posting eligibility is as followed: Internal employees and rehires who left Northwestern Medicine within 1 year are not eligible for the sign-on bonus. Exception : New graduate internal employees seeking their first licensed clinical position as a Registered Nurse at NM may be eligible.

Apply at Northwestern Medicine