Practice Administrator II - Ophthalmology
Posted Sep 30, 2026 · We last checked this listing on Oct 6, 2026
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Likely interview questions for this role
Written from this job description, not a generic list. Each one notes what the interviewer is really checking.
About your past
This role covers ophthalmology in Winfield, Geneva and Naperville. How have you managed several sites at once?
What they are checking: Whether they can run multiple locations without favoring the one they sit in.
Tell me about a time you had a hard conversation with a physician about productivity or behavior.
What they are checking: Whether they can hold physicians accountable respectfully, a core skill for a practice administrator.
Describe a time you found a new business opportunity or service expansion and carried it through.
What they are checking: Whether they can drive growth, which the posting lists as part of the job.
How do you keep up with changes in healthcare and pass what matters on to your staff?
What they are checking: Whether they stay informed and translate industry change into useful guidance for the team.
What would you do
How would you spend your first ninety days learning three ophthalmology practices?
What they are checking: Whether they listen and learn before changing things, which builds trust with physicians and staff.
One site has much worse patient satisfaction than the others. How do you figure out why?
What they are checking: Whether they compare data and dig into root causes instead of guessing or blaming one team.
How do you decide when to share staff between locations, and how do you keep it fair?
What they are checking: Whether they can balance resources across sites without burning out the people who float.
What would you do if you found coding or billing errors in one of your practices?
What they are checking: Whether they follow the compliance program and correct problems openly rather than quietly.
About the work
What do you know about the workflow in an eye clinic, with techs, imaging and dilation, and how that affects patient flow?
What they are checking: Whether they understand ophthalmology-specific bottlenecks that drive wait times and physician productivity.
How do you build a budget across three locations and hold each site leader accountable?
What they are checking: Whether they can manage finances across sites with clear ownership, as the posting requires.
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As published by Northwestern Medicine.