Portable Storage Delivery Driver (CDL)
Posted Sep 8, 2026 · We last checked this listing on Oct 6, 2026
Likely interview questions for this role
Written from this job description, not a generic list. Each one notes what the interviewer is really checking.
About your past
Tell me about your CDL driving experience. What kinds of vehicles and routes have you handled?
What they are checking: Real hands-on driving history that matches loading, backing and residential delivery work.
Tell me about a time you had to keep a customer happy when the job didn't go as planned.
What they are checking: Customer service skill, since this role is titled as customer care and not only driving.
What does a clean driving record mean to you, and how do you protect yours?
What they are checking: Whether they treat safe driving as a personal standard and not only a hiring requirement.
What would you do
You arrive at a customer's home and the driveway is too tight to set the U-Box where they want it. What do you do?
What they are checking: Balancing customer wishes with safety and property damage risk, and explaining the reason kindly.
A customer is upset because their delivery window was missed by an hour. How do you start that conversation?
What they are checking: Owning the delay and calming the customer rather than blaming dispatch or traffic.
What do you do if you notice something wrong with your truck halfway through your route?
What they are checking: Willingness to stop and report a safety issue instead of pushing through to finish the day.
About the work
As a U-Box Customer Care Representative, you'll deliver and pick up containers. Walk me through your pre-trip inspection.
What they are checking: Whether they actually perform a full CDL pre-trip rather than treating it as paperwork.
How do you secure a container for transport so it doesn't shift on the road?
What they are checking: Knowledge of load securement, which protects the customer's belongings and the public.
How do you handle backing a truck in a residential neighborhood with cars, kids and mailboxes around?
What they are checking: Safe backing habits like getting out and looking, using spotters and going slow.
How do you keep your logs and delivery paperwork accurate when you have a full schedule?
What they are checking: Attention to records, since DOT compliance and customer billing depend on them.
Practice this interview out loud.
Offer builds a real interview for this exact role at U-Haul from your resume and this job description, asks the questions one at a time, and tells you what landed. The first one is free.
Practice this out loudThe full job description
As published by U-Haul.