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This position has closed. HSHS removed this listing from their careers page on Oct 6, 2026. The interview prep below is still useful, and there are similar open roles at the bottom of this page.

Physician Liaison

HSHS · Springfield, IL · $32.58–$48.87 an hour · Full time

Posted Aug 24, 2026 · We last checked this listing on Oct 4, 2026

Likely interview questions for this role

Written from this job description, not a generic list. Each one notes what the interviewer is really checking.

About your past

Tell me about a referral relationship you built from nothing. What did it take?

What they are checking: Whether they have a proven method for earning physician trust over time.

Tell me about a time you had to explain a clinical service you didn't fully understand.

What they are checking: Whether they prepare by learning from clinical leaders and stay honest about what they know.

How do you stay organized and productive on your one or two days a week at home?

What they are checking: Whether they can manage themselves in a hybrid role with little direct oversight.

What would you do

This role covers a territory around Springfield, three to four days a week in the field. How would you plan your first 90 days?

What they are checking: Whether they can build a territory plan based on data and relationships rather than random visits.

A practice tells you they stopped referring to HSHS because their patients waited too long for appointments. What do you do?

What they are checking: Whether they can take a service complaint back inside and follow through to an actual fix.

How do you get time with a busy physician who doesn't want to see liaisons?

What they are checking: Whether they can find ways to bring value through office managers and staff without being pushy.

A physician asks you to promise something about scheduling that you can't guarantee. What do you say?

What they are checking: Whether they protect credibility by never overpromising on behalf of clinical teams.

About the work

How would you use referral data to decide which physicians to focus on?

What they are checking: Whether they can read referral patterns and leakage to target efforts where they matter.

How do you measure success in a role where referrals take months to change?

What they are checking: Whether they track engagement activities and leading indicators, as the posting describes.

How do you keep your CRM notes useful for the rest of the strategy team?

What they are checking: Whether they document visits so others can act on them, not just to log activity.

Practice this interview out loud.

Offer builds a real interview for this exact role at HSHS from your resume and this job description, asks the questions one at a time, and tells you what landed. The first one is free.

Practice this out loud

The full job description

As published by HSHS.

Pay Range: $32.58 - $48.87 A successful candidate's actual pay rate will be based on several factors including relevant experience, skills, training, certifications and education. Hospital Sisters Health System (HSHS) is seeking a Physician Liaison to join our team. Facilitates and develops relationships between hospitals, physicians, medical groups, clinical leaders, and other healthcare providers within assigned territories. Routinely and directly engages physicians, practice leaders, hospital administrators, and other clinical leaders to promote HSHS programs, services, physicians, and clinical capabilities. Serves as a liaison between HSHS and community providers to strengthen referral relationships, identify growth opportunities, address service and access barriers, and improve the overall provider experience. Develops and executes territory outreach strategies that support organizational growth objectives, service-line utilization, continuity of care, and provider engagement. Success in this role is measured through physician engagement activities, relationship development, territory management, and contribution to market growth objectives. Position Specifics: o Department: Strategy o Core Function: Corporate Services o Schedule: Full Time, Hybrid-3-4 days/wk in territory, 1-2 days/wk at home o Facility: St. John's Hospital o Location: Springfield, IL o Compensation that aligns with your experience INTERNET SPEED REQUIREMENTS: • Download speeds must be at least 20 Mb or higher. (100 Mb or higher is preferred.) • Upload speeds must be at least 6 Mb or higher. (10 Mb or higher is preferred.) • Latency/Ping must be under 100 ms. (Under 60 ms is preferred.) Education Qualifications • Bachelor's degree in Business, Marketing, Communications, Healthcare Administration, Clinical Healthcare Discipline, or a related field is required. Experience Qualifications • Five years of progressively responsible experience in healthcare sales, physician relations, business development, marketing, provider outreach, relationship management, clinical practice, or a related healthcare field is required. Certifications, Licenses and Registrations • Valid driver's license and acceptable driving record required. Job Description Scheduled Weekly Hours: 40 Throughout communities in Illinois and Wisconsin, 13 hospitals, numerous community-based health centers and clinics, our 13,000+ colleagues have built a culture based on our solid core values of respect, care, competence, and joy. These are the ideals we believe in, work by, and live each day. Built upon more than 145 years of service to the communities we serve, we now look to the future and our place in it as a healthcare system that strives to continually improve processes, procedures, and outcomes with the latest and most advanced technologies and treatments. Regardless of how far our passion for excellence carries us, our focus will always remain on the most important person in our entire organization: The patient. Benefits: HSHS provides a benefits package designed to support the overall well-being of our colleagues including their physical, emotional, financial, spiritual, and work health. Colleagues budgeted to work at least 32 hours per pay period are eligible for HSHS benefits. • Comprehensive and affordable health coverage includes medical, prescription, dental and vision coverage for full-time and part-time colleagues. • Paid Time Off (PTO) combines vacation, sick, and personal days into one balance to allow you the flexibility to use your time off as you need. • Retirement benefits including HSHS contributions. • Education Assistance benefits include up to $5,250 of educational assistance each calendar year and tuition discounts to select colleges with no waiting period. • Adoption Assistance provides financial support up to $7,500 for colleagues growing their families through adoption to reimburse application and legal fees, transportation, and more! • Other benefits include: Wellness program with incentives, employer-paid life insurance and short-term and long-term disability coverage, flexible spending accounts, employee assistance program, ID theft coverage, colleague rewards and recognition program, discount program, and more! Benefits HSHS and affiliates is an Equal Opportunity Employer (EOE). HSHS is proud to be an equal opportunity workplace dedicated to pursuing and hiring a diverse workforce. Notice Regarding Potential Use of Artificial Intelligence in the Hiring Process Hospital Sisters may use automated tools, including artificial intelligence or machine-learning technologies, to assist with certain administrative aspects of the recruitment process. These tools may help our recruiting team organize applications, search for resumes, identify qualifications reflected in application materials, and facilitate communications or scheduling with applicants. Information used by these tools may include materials you provide during the application process, such as your resume, work history, education, qualifications, and responses to application questions. These tools are used only to support our recruiting process. Hiring decisions are made by HSHS personnel, and automated tools do not make employment decisions on behalf of HSHS. Applicants who have questions about this notice or who require a reasonable accommodation or alternative evaluation method may contact HSHS Human Resources at Contact@hshs.org