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Phlebotomist

SSM Health · WI · Full time

Posted Sep 20, 2026 · We last checked this listing on Oct 6, 2026

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Likely interview questions for this role

Written from this job description, not a generic list. Each one notes what the interviewer is really checking.

About your past

Tell me about a time you calmed a nervous patient before a draw.

What they are checking: Whether they can make patients feel safe, which helps the draw go well.

This role starts at 5 a.m. with every other weekend and on-call about every eighth weekend. How does that fit your life?

What they are checking: Whether they can reliably make an early start and meet the weekend and on-call commitment.

What would you do

You've tried twice and can't get the blood. What do you do?

What they are checking: Whether they know when to stop and ask a coworker instead of hurting the patient with more sticks.

A patient starts to faint while you're drawing their blood. What do you do?

What they are checking: Whether they can react fast to keep the patient safe and remove the needle properly.

You realize you labeled a tube with the wrong patient's label. What do you do?

What they are checking: Whether they report the error right away instead of fixing it quietly, since mislabeled tubes cause harm.

About the work

Walk me through how you collect a blood sample from a patient, start to finish.

What they are checking: Whether they follow a complete safe routine, from patient ID to labeling at the bedside.

What is the order of draw, and why does it matter?

What they are checking: Whether they understand that drawing tubes in the wrong order can contaminate samples and give false results.

How do you draw blood from a baby or toddler using a capillary stick?

What they are checking: Whether they know the safe sites and techniques for capillary collection in very young patients.

How do you make sure a specimen reaches the lab in the time frame it needs?

What they are checking: Whether they understand some tests are time-sensitive and plan their rounds around that.

How do you keep yourself safe from needlesticks?

What they are checking: Whether they use safety devices and sharps containers every time without shortcuts.

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The full job description

As published by SSM Health.

It's more than a career, it's a calling WI-SSM Health St. Mary's Hospital - Madison Worker Type: Regular Job Highlights: Join a team where your work matters—every moment, every patient, every community. At SSM Health, you'll be empowered to grow, supported to thrive, and inspired to make a lasting impact. In this role you can expect to work hands-on with patients to draw blood needed for laboratory testing. Department: Phlebotomy Schedule: Day shift, 40 hours per week (3:00 am - 11:30 am) Apply today. SSM Health – We bring out the incredible in you, everyday. Job Summary: Under specific direction, collects and prepares blood specimens and other samples for laboratory testing. Maintains collection areas and equipment and performs record keeping duties. Job Responsibilities and Requirements: PRIMARY RESPONSIBILITIES • Collects blood specimens by venipuncture and capillary technique and processes the samples according to laboratory guidelines. • Delivers samples to the laboratory in established time frames. • May perform waived testing. • May perform a variety of administrative duties to support the department. • Identifies patients using two identifiers. • Works in a constant state of alertness and safe manner. • Performs other duties as assigned. EDUCATION • High School diploma/GED or 10 years of work experience EXPERIENCE • No experience required PHYSICAL REQUIREMENTS • Frequent lifting/carrying and pushing/pulling objects weighing 0-25 lbs. • Frequent sitting, standing, walking, reaching and repetitive foot/leg and hand/arm movements. • Frequent use of vision and depth perception for distances near (20 inches or less) and far (20 feet or more) and to identify and distinguish colors. • Frequent use of hearing and speech to share information through oral communication. Ability to hear alarms, malfunctioning machinery, etc. • Frequent keyboard use/data entry. • Occasional bending, stooping, kneeling, squatting, twisting and gripping. • Occasional lifting/carrying and pushing/pulling objects weighing 25-50 lbs. • Rare climbing. REQUIRED PROFESSIONAL LICENSE AND/OR CERTIFICATIONS State of Work Location: Illinois, Missouri, Oklahoma, Wisconsin • Basic Life Support HealthCare Provider (BLS HCP) - American Heart Association (AHA) Work Shift: Day Shift (United States of America) Job Type: Employee Department: 3411000007 Phlebotomy Scheduled Weekly Hours: 40 SSM Health is an Equal Opportunity Employer. SSM Health provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, gender, pregnancy, sexual orientation, gender identity, national origin, age, disability, protected veteran status, genetic information, or any other characteristic protected by applicable federal, state, or local law. Click here to learn more.

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