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Phlebotomist/Medical Lab Assistant - 1st Shift

Children's Wisconsin · Milwaukee, WI

Posted Jul 10, 2026 · We last checked this listing on Oct 6, 2026

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Likely interview questions for this role

Written from this job description, not a generic list. Each one notes what the interviewer is really checking.

About your past

Tell me about a time you had trouble getting a draw. What did you do?

What they are checking: Whether they know when to stop and ask for help instead of sticking a child again and again.

Tell me about a time you caught an error before it reached a patient.

What they are checking: Whether they double-check their work and speak up when something seems wrong.

What would you do

A sample arrives that looks clotted or doesn't have enough volume. What do you do?

What they are checking: Whether they know when to reject or recollect rather than processing a bad sample.

A parent is very anxious and makes the child more upset. How do you handle it?

What they are checking: Whether they can calm parents and involve them in a way that helps the child.

How do you prioritize stat orders when the lab is busy?

What they are checking: Whether they handle urgent specimens quickly without losing track of routine ones.

About the work

Walk me through how you draw blood from a scared young child.

What they are checking: Whether they have pediatric techniques and comfort strategies that get a sample safely.

How do you perform a capillary or heel stick on an infant?

What they are checking: Whether they know proper sites and technique to avoid injury in babies.

What steps do you take to make sure every specimen is labeled correctly?

What they are checking: Whether they have strict labeling habits, since a mislabeled sample can harm a patient.

How do you process and send specimens that need special handling, like ice or protection from light?

What they are checking: Whether they understand that poor handling can quietly ruin a result and lead to a wrong diagnosis.

What infection control steps do you follow during collection and processing?

What they are checking: Whether they follow safety rules that protect patients and themselves.

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The full job description

As published by Children's Wisconsin.

At Children’s Wisconsin, we believe kids deserve the best. Children’s Wisconsin is a nationally recognized health system dedicated solely to the health and well-being of children. We provide primary care, specialty care, urgent care, emergency care, community health services, foster and adoption services, child and family counseling, child advocacy services and family resource centers. Our reputation draws patients and families from around the country. We offer a wide variety of rewarding career opportunities and are seeking individuals dedicated to helping us achieve our vision of the healthiest kids in the country. If you want to work for an organization that makes a difference for children and families, and encourages you to be at your best every day, please apply today. Please follow this link for a closer look at what it’s like to work at Children’s Wisconsin: https://www.instagram.com/lifeatcw/ Step into a dynamic role where you play a critical part in patient care! As a Phlebotomist/Med Lab Assistant, you’ll be at the heart of the diagnostic process, responsible for collecting, handling, and processing specimens that help drive accurate medical decisions. Your expertise will make a difference! In this role, you will: • Perform specimen collection, processing, distribution, and resulting with precision and care • Conduct phlebotomy and capillary punctures for pediatric patients • Ensure each sample is handled accurately to support timely and reliable results ✅ What You Bring We’re looking for detail-oriented professionals who thrive in a fast-paced healthcare environment and are passionate about patient interaction. • High school diploma or equivalent (official documentation required for compliance) • Previous phlebotomy experience (1 year preferred) • Laboratory or hospital experience (strongly encouraged) • Working knowledge of phlebotomy techniques, reagents, and equipment maintenance • Ability to perform routine procedures with confidence and accuracy • Strong analytical skills to determine specimen requirements and ensure correct patient identification • Excellent interpersonal skills to put patients at ease and clearly explain procedures • Exceptional attention to detail and focus when collecting and handling specimens If you’re ready to bring your skills to a role where precision meets compassion and every detail matters, this is your opportunity to shine! Children's Wisconsin is an equal opportunity / affirmative action employer. We are committed to creating a diverse and inclusive environment for all employees. We treat everyone with dignity, respect, and fairness. We do not discriminate against any person on the basis of race, color, religion, sex, gender, gender identity and/or expression, sexual orientation, national origin, age, disability, veteran status, or any other status or condition protected by the law. Certifications/Licenses:

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