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Phlebotomist Lead-Full Time Evenings

Northwestern Medicine · Lake Forest, IL · Full time · Health Care Provider

Posted Oct 5, 2026 · We last checked this listing on Oct 6, 2026

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Likely interview questions for this role

Written from this job description, not a generic list. Each one notes what the interviewer is really checking.

About your past

Tell me about a time you helped train or develop someone at work.

What they are checking: Experience developing staff, which the posting lists as part of the lead role.

Tell me about a time you had to give feedback to a coworker who was also your friend.

What they are checking: Ability to hold peers accountable fairly as a new lead.

The schedule is 2 p.m. to 10:30 p.m. with every other weekend. How does that work for you?

What they are checking: Commitment to the schedule the posting states.

How do you keep communication strong with shift supervisors and other lab staff?

What they are checking: Teamwork with the lab, which the posting names as an expectation.

What would you do

As a working lead, you'll do draws and also run the shift. How do you balance your own patient work with keeping the team on track?

What they are checking: Whether they can lead while still drawing blood, as the posting describes.

One of your phlebotomists has had three mislabeled specimens this month. How do you handle it?

What they are checking: Coaching for performance and protecting patient safety, since mislabeling can lead to wrong treatment.

A nurse complains that a timed draw was late. What do you do?

What they are checking: Owning service problems, finding the root cause and keeping the relationship with nursing strong.

How do you handle a patient who is terrified of needles?

What they are checking: Calm, kind technique that helps the patient and the draw go smoothly.

About the work

How do you build an evening schedule for centralized phlebotomy so draws are covered across the hospital?

What they are checking: Thinking about volume, timed draws and staff skill when scheduling.

Walk me through how you'd teach a new phlebotomist the order of draw and why it matters.

What they are checking: Deep knowledge of technique and the ability to teach it to less-skilled staff.

What do you do when you can't get a draw on a patient after two tries?

What they are checking: Following limits on attempts and escalating instead of hurting the patient.

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The full job description

As published by Northwestern Medicine.

**This is a full time position at 40 hours per week located at Northwestern Medicine Catherine Gratz Griffin Lake Forst Hospital. The hours are 2pm to 10:30pm with every other weekend rotation. ** The Lead Phlebotomist reflects the mission, vision, and values of NM, adheres to the organization’s Code of Ethics and Corporate Compliance Program, and complies with all relevant policies, procedures, guidelines and all other regulatory and accreditation standards. • Under the leadership of the Supervisor/Manager the Lead Phlebotomist is responsible for the day to day performance, organization, and scheduling of staff assigned to centralized phlebotomy. The Lead Phlebotomist has responsibility to ensure that services provided in the department section meet customer expectations, and laboratory policies. Communication with shift supervisors, and other hospital/laboratory staff is expected in order to ensure teamwork. In addition, the Lead Phlebotomist, in conjunction with the Supervisor is responsible for gathering information and assisting in staff development and training. The Lead Phlebotomist is a working Lead, dividing time in the performance of services specific to phlebotomy duties. RESPONSIBILITIES • Assists in the hiring, training, and evaluation for phlebotomy service personnel. • Teaches phlebotomy procedures to less-skilled personnel. • Provides coaching and performance improvement plans for Team members that are not meeting standards. • Assists with communication and problem solving both intra- and interdepartmentally. • Performs all the duties of a phlebotomist. • Assists in providing for adequate staffing for phlebotomy services. • Provides coverage during phlebotomy absences and vacations. • Assists with revising and updating the phlebotomy training program. • Assists with maintaining and writing policies and procedures relating to phlebotomy services. Required : • High School diploma or equivalent • One year experience • Previous supervisory skills • PBT (ASCP) or equivalent certification. Northwestern Medicine is an equal opportunity employer (disability, VETS) and does not discriminate in hiring or employment on the basis of age, sex, race, color, religion, national origin, gender identity, veteran status, disability, sexual orientation or any other protected status. Background Check Northwestern Medicine conducts a background check that includes criminal history on newly hired team members and, at times, internal transfers. If you are offered a position with us, you will be required to complete an authorization and disclosure form that gives Northwestern Medicine permission to run the background check. Results are evaluated on a case-by-case basis, and we follow all local, state, and federal laws, including the Illinois Health Care Worker Background Check Act. Artificial Intelligence Disclosure Artificial Intelligence (AI) tools may be used in some portions of the candidate review process for this position, however, all employment decisions will be made by a person. Benefits We offer a wide range of benefits that provide employees with tools and resources to improve their physical, emotional, and financial well-being while providing protection for unexpected life events. Click on or copy and paste URL to your browser to view detailed benefits information NorthwesternMedicine Career Page https://jobs.nm.org/benefits Please refer to the Benefits Eligibility by Employment Classification to determine benefits eligibility for job postings. If sign-on bonus is included in a job posting eligibility is as followed: Internal employees and rehires who left Northwestern Medicine within 1 year are not eligible for the sign-on bonus. Exception : New graduate internal employees seeking their first licensed clinical position as a Registered Nurse at NM may be eligible.

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