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Phlebotomist II - Immediate Care

Endeavor Health · IL · $19.71–$28.58 an hour · Full time

Posted Oct 5, 2026 · We last checked this listing on Oct 6, 2026

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Likely interview questions for this role

Written from this job description, not a generic list. Each one notes what the interviewer is really checking.

About your past

Tell me about drawing blood from a small child or an elderly patient with hard veins.

What they are checking: Whether they have real experience with all age groups, which the posting requires.

Tell me about a time a nervous patient did not want to be stuck. How did you help them?

What they are checking: Whether their customer service calms patients, which the posting weighs alongside technical skill.

What would you do

A patient faints in the chair during a draw. What do you do?

What they are checking: Whether they put patient safety first and know the steps to respond calmly.

You float across all four Immediate Care labs with rotating start times and weekends. How does that fit your life?

What they are checking: Whether they can commit to the float travel and schedule the posting requires.

A specimen you collected was rejected for hemolysis. How do you respond?

What they are checking: Whether they own collection errors and adjust technique instead of blaming the lab.

About the work

Walk me through a routine outpatient draw, from checking the order to labeling the tubes.

What they are checking: Whether they follow patient ID and labeling steps every time, since mislabeled specimens can harm patients.

What is the order of draw, and why does it matter?

What they are checking: Whether they understand additive carryover can ruin results, not just that a list exists.

How do you complete a medical necessity check at registration, and what happens if the test is not covered?

What they are checking: Whether they can explain coverage issues to patients before the draw instead of after the bill.

What point of care tests have you run, and how do you handle quality control on them?

What they are checking: Whether they treat POCT quality control as essential to trustworthy results.

How do you process and store specimens when a courier pickup is running late?

What they are checking: Whether they know specimen stability rules so results stay valid after collection.

Practice this interview out loud.

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The full job description

As published by Endeavor Health.

Hourly Pay Range: $19.71 - $28.58 - The hourly pay rate offered is determined by a candidate's expertise and years of experience, among other factors. Position Highlights: • Position: Phlebotomist - ICC • Location: 15 S McHenry Rd. Buffalo Grove, IL. • Full Time: 36 hours/ week • Hours: Monday-Friday (7am – 5pm) with rotating start times on 8hr shift. Rotating weekends (8am – 12pm) • Required Travel: Float to all 4 ICC Labs • This role includes some travel to other locations and requires flexible hours to meet operational needs What you will do: Reporting to the ICC Lab Manager, the ICC Lab Specialist performs a variety of pre-analytical, analytical and post-analytical functions in the laboratory. This includes key laboratory duties such as providing customer service support including outpatient registration and order entry, completion of medical necessity at point of service, phlebotomy, specimen processing and point of care testing (POCT). What you will need: • Education: High school diploma or GED equivalent required. • Some college level courses preferred. • Certification: Minimum one-year phlebotomy experience with all age groups required or certification from an approved school of phlebotomy. • Experience: Minimum of one-year experience in direct customer service preferred. • Valid drivers license and auto insurance - required Benefits: • Premium pay for eligible employees • Career Pathways to Promote Professional Growth and Development • Various Medical, Dental, and Vision options • Tuition Reimbursement • Free Parking • Wellness Program Savings Plan • Health Savings Account Options • Retirement Options with Company Match • Paid Time Off and Holiday Pay • Community Involvement Opportunities • Visa Sponsorship Available (Nursing and Lab roles) Endeavor Health is a fully integrated healthcare delivery system committed to providing access to quality, vibrant, community-connected care, serving an area of more than 4.2 million residents across six northeast Illinois counties. Our more than 25,000 team members and more than 6,000 physicians aim to deliver transformative patient experiences and expert care close to home across more than 300 ambulatory locations and eight acute care hospitals – Edward (Naperville), Elmhurst, Evanston, Glenbrook (Glenview), Highland Park, Northwest Community (Arlington Heights) Skokie and Swedish (Chicago) – all recognized as Magnet hospitals for nursing excellence. For more information, visit www.endeavorhealth.org . When you work for Endeavor Health, you will be part of an organization that encourages its employees to achieve career goals and maximize their professional potential. Please explore our website ( www.endeavorhealth.org ) to better understand how Endeavor Health delivers on its mission to “help everyone in our communities be their best”. Endeavor Health is committed to working with and providing reasonable accommodation to individuals with disabilities. Please refer to the main career page for more information. At Endeavor Health, we are united by a shared commitment to working together to create a culture of connection and belonging—each of us bringing different skills and experiences as we deliver safe, seamless, and personal care. Every person, every time. We are committed to fostering an environment where all team members can be their best, learn, and pursue excellence together. EOE: Race/Color/Sex/Sexual Orientation/ Gender Identity/Religion/National Origin/Disability/Vets, VEVRRA Federal Contractor.

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