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Phlebotomist II

Endeavor Health · Chicago, IL · $19.71–$28.58 an hour · Full time

Posted Sep 30, 2026 · We last checked this listing on Oct 6, 2026

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Likely interview questions for this role

Written from this job description, not a generic list. Each one notes what the interviewer is really checking.

About your past

Tell me about a time you helped train a new coworker.

What they are checking: Whether they can teach good habits, since the role includes orienting new staff.

How do you stay calm and friendly when you have many draws waiting?

What they are checking: Whether they can keep up a good patient experience while working quickly.

What would you do

How do you approach drawing blood from a small child or an elderly patient with fragile skin?

What they are checking: Whether they adapt technique and communication across all ages, as the role requires.

A patient faints while you're drawing their blood. What do you do?

What they are checking: Whether they keep the patient safe and respond calmly in an emergency.

You notice a sample is labeled wrong after it was sent to the lab. What do you do?

What they are checking: Whether they report errors right away and follow procedure rather than hiding it.

What do you do if a patient refuses to have their blood drawn?

What they are checking: Whether they respect patient rights and notify the nurse or provider properly.

About the work

Walk me through your steps for a venipuncture from patient ID to labeling the tube.

What they are checking: Whether they follow every safety step, since mislabeled samples can lead to wrong treatment.

What's the order of draw, and why does it matter?

What they are checking: Whether they understand that additive carryover between tubes can make lab results wrong.

How do you get a sample from a patient with hard-to-find veins?

What they are checking: Whether they have practical techniques and know when to stop and ask for help.

How do you use the LIS to look up test requirements when you're not sure about a specimen?

What they are checking: Whether they check references instead of guessing on tube type or handling.

Practice this interview out loud.

Offer builds a real interview for this exact role at Endeavor Health from your resume and this job description, asks the questions one at a time, and tells you what landed. The first one is free.

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The full job description

As published by Endeavor Health.

Hourly Pay Range: $19.71 - $28.58 - The hourly pay rate offered is determined by a candidate's expertise and years of experience, among other factors. Position Highlights: • Position: Phlebotomist II • Location: Swedish Hospital • Full Time/Part Time: Full Time • Hours: Monday-Friday, 7am-3:30pm; e/o weekend and rotating holidays What you will do: • Proficiently performs accurate venipuncture and capillary specimen collection for all inpatients and outpatients for all age groups. • May be responsible for collection of body fluid or other samples including, nasal and throat swabs, and breath samples. • Operates and utilizes the H.I.S and L.I.S. and other available resources to appropriately address the needs of the lab service areas and their clientele • Prepares and assists in the processing of blood and body fluid samples per established guidelines. • Assist in the orientation and training of phlebotomy staff and students. • Applies skills and experience to identify and address problems as they arise and notifies lead/supervisory personnel as needed. • Assists with inventory management duties as assigned. • Ensures that all customer requests for Laboratory services are addressed in a timely and appropriate manner. • Provides phone coverage and understands the importance of professional appearance and behavior in conducting oneself in a customer-oriented manner in accordance with the hospital’s mission. What you will need: • Education: High School diploma or GED equivalent required. • Certification: Phlebotomy certification preferred but not required and CPR-BLS certification for Healthcare Provider (AHA) required • Experience: One year of phlebotomy experience required. • Unique or Preferred Skills: Good communication and organization skills, moderate computer skills needed, strong customer service skills Benefits: • Premium pay such as shift, on call, holiday and more based on an employee’s job • Incentive pay for select positions • Opportunity for annual increases based on performance • Career Pathways to Promote Professional Growth and Development • Various Medical, Dental, Pet and Vision options • Tuition Reimbursement • Free Parking • Wellness Program Savings Plan • Health Savings Account Options • Retirement Options with Company Match • Paid Time Off and Holiday Pay • Community Involvement Opportunities Endeavor Health is a fully integrated healthcare delivery system committed to providing access to quality, vibrant, community-connected care, serving an area of more than 4.2 million residents across six northeast Illinois counties. Our more than 25,000 team members and more than 6,000 physicians aim to deliver transformative patient experiences and expert care close to home across more than 300 ambulatory locations and eight acute care hospitals – Edward (Naperville), Elmhurst, Evanston, Glenbrook (Glenview), Highland Park, Northwest Community (Arlington Heights) Skokie and Swedish (Chicago) – all recognized as Magnet hospitals for nursing excellence. For more information, visit www.endeavorhealth.org . When you work for Endeavor Health, you will be part of an organization that encourages its employees to achieve career goals and maximize their professional potential. Please explore our website ( www.endeavorhealth.org ) to better understand how Endeavor Health delivers on its mission to “help everyone in our communities be their best”. Endeavor Health is committed to working with and providing reasonable accommodation to individuals with disabilities. Please refer to the main career page for more information. At Endeavor Health, we are united by a shared commitment to working together to create a culture of connection and belonging—each of us bringing different skills and experiences as we deliver safe, seamless, and personal care. Every person, every time. We are committed to fostering an environment where all team members can be their best, learn, and pursue excellence together. EOE: Race/Color/Sex/Sexual Orientation/ Gender Identity/Religion/National Origin/Disability/Vets, VEVRRA Federal Contractor.

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