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Pharmacy Technician Specialist I - Medication History PRN Advocate Illinois Masonic Medical Center

Advocate Health · Chicago, IL · $24.10–$36.15 an hour · Part time

Posted Oct 5, 2026 · We last checked this listing on Oct 6, 2026

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Likely interview questions for this role

Written from this job description, not a generic list. Each one notes what the interviewer is really checking.

About your past

Tell me about a time you found an error in someone's medication list. What happened?

What they are checking: Whether they catch discrepancies and follow through until they are fixed.

How do you help train others or share best practices for medication histories?

What they are checking: Whether they can teach and support others, which the specialist role expects.

What would you change to make medication histories more accurate across the system?

What they are checking: Whether they think about quality improvement, as the job description highlights.

What would you do

This role is second shift on alternating weekends. How do you handle evening admissions when outside pharmacies and doctors' offices may be closed?

What they are checking: Whether they find other ways to verify, like family, pill bottles and records, after hours.

A patient is too confused to answer questions. How do you still build an accurate list?

What they are checking: Whether they know to use caregivers, records and other sources instead of leaving gaps.

A nurse wants you to skip a patient because the unit is busy. How do you respond?

What they are checking: Whether they can explain why the history matters and work with the nurse to find a good time.

How do you build trust quickly with a patient who is reluctant to share what they take?

What they are checking: Whether they can make patients comfortable enough to share sensitive information like missed doses or street drugs.

About the work

Walk me through how you gather a complete medication history from a patient who uses several pharmacies.

What they are checking: Whether they know to check all sources and confirm doses, timing and last-taken details.

What details do you consider must-haves for each medication on the list?

What they are checking: Whether they record name, dose, route, frequency and last dose, which the team needs to act safely.

As a specialist, you are expected to be an expert with equipment and technology. Which systems have you used for this work?

What they are checking: Whether they are comfortable with the EHR and outside data tools needed to collect histories.

Practice this interview out loud.

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The full job description

As published by Advocate Health.

Department: 38523 Enterprise Pharmacy - Pharmacy: Transitions of Care Services Acute Care Status: Part time Benefits Eligible: No Hou rs Per Week: 0 Schedule Details/Additional Information: Registry needed to work every other weekend and some weekdays. Various shifts. Pay Range: $24.10 - $36.15 Major Responsibilities: • Completes area-specific work as outlined by standard processes, procedures and adherent to policies • Serves as an expert with equipment and technology in specialized area • Problem solves technical issues in the specialized area as they arise • Ensures documents and records are accurate and completed in a timely fashion • Supports methods of communication and coordination with patients and care team • Identifies quality improvement opportunities based on specialized skill set to ensure safe, effective, and efficient services and patient care • Provides input to and supports implementation of operational changes, advancements, and site and system standardization • Participates in site or system specialized work teams, committees, and councils, as applicable • Complies with legal, regulatory, and accreditation standards • Keeps current with changes in the specialized field and collaborates with department leadership to adopt best practices • Maintains updated knowledge and skills and contributes to the education of others • Contributes positively to execution of pharmacy department initiatives • Accepts assignments of tasks from other pharmacy teammate roles when workload dictates Licensure, Registration, and/or Certification Required: • Registration/Licensure with state board of pharmacy per state of employment requirements • Certification through Pharmacy Technician Certification Board (CPhT) or National Health Career Association (ExCPT) Education Required: • High school diploma or GED equivalent • For technicians in NC with validating technician responsibilities- an Associate’s Degree in Pharmacy Technology is required Experience Required: • Typically requires 3 years of experience in health care, insurance industry, pharmacy, or medical background Knowledge, Skills & Abilities Required: • Excellent oral, written, interpersonal, and customer service skills • Must be able to speak and be understood by others to communicate effectively • Critical thinking and problem-solving skills • Basic math skills • Strong background in medical terminology preferred • Organizational skills and analytical ability to prepare reports and reconcile reports correctly • Ability to evaluate and measure customer needs – set clear standards to ensure needs are met • Ability to maintain strict confidentiality • Self-discipline and attention to detail • Working PC knowledge including Microsoft Office Suite (Word, Excel and Outlook), Internet, and general Call Center Systems Physical Requirements and Working Conditions: • Must be able to sit, stand, walk, lift, bend, kneel, climb, twist, crawl and reach above shoulders. May require extended periods of sitting. • Requires considerable walking, standing, pushing mobile cart of approximately 50 pounds and lifting 35 pounds of material. • Must have functional vision, touch and hearing • Must be able to speak and be understood by others to communicate effectively • Utilizes appropriate personal protective equipment (PPE) to perform job duties and minimize exposure to hazardous agents, body fluids, and communicable diseases. • May be exposed to chemical hazards • May be exposed to chemical and hazardous waste as well as blood and body fluids and communicable disease. • Frequent fine motor motion of hands and wrists to perform manipulative skills such as writing, typing, data entry into the computer, and preparation of medications, including use of syringes • Takes necessary precautions to avoid inadvertent needle sticks, minor cuts or bruises. Exposed to various conditions throughout the workday such as walking on hard surfaces, climbing stairs and changes in temperature and humidity. • Operates all equipment necessary to perform the job • Flexibility to travel between pharmacy locations • This job description indicates the general nature and level of work expected of the incumbent. It is not designed to cover or contain a comprehensive listing of physical requirements and working conditions Preferred Job Requirements Preferred Education • Associate or bachelor's degree This job description indicates the general nature and level of work expected of the incumbent. It is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities required of the incumbent. Incumbent may be required to perform other related duties. Our Commitment to You: Advocate Health offers a comprehensive suite of Total Rewards: benefits and well-being programs, competitive compensation, generous retirement offerings, programs that invest in your career development and so much more – so you can live fully at and away from work, including: Compensation • Base compensation listed within the listed pay range based on factors such as qualifications, skills, relevant experience, and/or training • Premium pay such as shift, on call, and more based on a teammate's job • Incentive pay for select positions • Opportunity for annual increases based on performance Benefits and more • Paid Time Off programs • Health and welfare benefits such as medical, dental, vision, life, and Short- and Long-Term Disability • Flexible Spending Accounts for eligible health care and dependent care expenses • Family benefits such as adoption assistance and paid parental leave • Defined contribution retirement plans with employer match and other financial wellness programs • Educational Assistance Program Note: Eligibility for programs listed above may depend on your FTE or status (e.g., full-time, part-time, per diem, temporary, etc.); please ask a Recruiter for more information during an interview. About Advocate Health Advocate Health is the third-largest nonprofit, integrated health system in the United States, created from the combination of Advocate Aurora Health and Atrium Health. Providing care under the names Advocate Health Care in Illinois; Atrium Health in the Carolinas, Georgia and Alabama; and Aurora Health Care in Wisconsin, Advocate Health is a national leader in clinical innovation, health outcomes, consumer experience and value-based care. Headquartered in Charlotte, North Carolina, Advocate Health services nearly 6 million patients and is engaged in hundreds of clinical trials and research studies, with Wake Forest University School of Medicine serving as the academic core of the enterprise. It is nationally recognized for its expertise in cardiology, neurosciences, oncology, pediatrics and rehabilitation, as well as organ transplants, burn treatments and specialized musculoskeletal programs. Advocate Health employs 155,000 teammates across 69 hospitals and over 1,000 care locations, and offers one of the nation’s largest graduate medical education programs with over 2,000 residents and fellows across more than 200 programs. Committed to providing equitable care for all, Advocate Health provides more than $6 billion in annual community benefits.

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