Pharmacy Tech Specialist I - Medication History 0.88 FTE Various shift
Posted Sep 17, 2026 · We last checked this listing on Sep 20, 2026
Likely interview questions for this role
Written from this job description, not a generic list. Each one notes what the interviewer is really checking.
Behavioral
Tell me about a time you caught a discrepancy while reconciling a patient's medication list. What did you do next?
attention to detail and whether they know when and how to escalate a finding rather than just noting it
Tell me about a time you had to get information from a patient's family member or outside pharmacy because the patient couldn't communicate well. How did that go?
communication skills and persistence in a real transitions-of-care scenario
Tell me about a time your documentation was flagged as incomplete or inaccurate by a pharmacist or nurse. What happened and what did you change?
accountability and whether they learn from documentation errors rather than getting defensive
Describe a situation where a patient or family member was frustrated or upset with you during an interview. How did you handle it?
customer service composure with patients who may be scared, in pain, or impatient
Technical
What sources would you check to verify a patient's home medication list beyond just asking the patient?
knowledge of medication history workflow, including pharmacy records, family, prior discharge summaries, and outside pharmacy contact
What does your CPhT or ExCPT certification require in terms of keeping it current, and how do you stay on top of that?
whether certification is active and the candidate takes ownership of maintaining credentials
What's your experience with electronic health records for entering or reviewing medication information, and how do you make sure your entries are accurate the first time?
comfort with EHR systems and a habit of double-checking work before it becomes part of the record
Situational
Walk me through how you'd conduct a medication history interview with a patient who's confused or in pain and can't give you clear answers.
whether the candidate has a practical approach to gathering accurate information from a difficult historian without cutting corners
This role has you traveling between West Allis and Sinai and working second shift with rotating weekends. How do you handle that kind of schedule and moving between sites?
realistic fit with the shift pattern and travel requirement, not just a scripted yes
How do you keep patient information confidential when you're working across a shared unit, moving between floors, or talking with family in a hallway or waiting area?
understanding of HIPAA and practical confidentiality habits in a busy clinical environment
If you had five patients waiting for medication history interviews and one nurse pages you saying a patient needs to go to a procedure in ten minutes, how do you prioritize?
ability to triage workload under time pressure without sacrificing accuracy
If you noticed a pattern of errors in how histories were being collected on your unit, what would you do with that observation?
whether they'd surface quality improvement ideas through proper channels rather than staying silent
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