Jobs › Children's Wisconsin

Pharmacy Tech I - Skywalk retail

Children's Wisconsin · Milwaukee, WI · Full time

Posted Jun 18, 2026 · We last checked this listing on Oct 6, 2026

Apply at Children's Wisconsin

Likely interview questions for this role

Written from this job description, not a generic list. Each one notes what the interviewer is really checking.

About your past

Tell me about a time you stayed calm with an upset customer at a pharmacy or service counter.

What they are checking: Whether they handle frustration with patience, which is common when families have waited in a hospital all day.

The schedule is Monday to Friday, 2:30 to 11 p.m., plus every fifth weekend. How does that work for you?

What they are checking: Whether they can commit to evening hours reliably, since the pharmacy depends on full coverage.

Tell me about a time you noticed a mistake made by a coworker. What did you do?

What they are checking: Whether they speak up about errors respectfully, which keeps patients safe.

What would you do

A parent picks up a prescription for their child and seems unsure how to give it. What do you do?

What they are checking: Whether they know to involve the pharmacist for counseling and not give clinical advice themselves.

You notice two families with the same last name waiting for prescriptions. How do you make sure each gets the right one?

What they are checking: Whether they use two identifiers every time rather than relying on name alone.

About the work

Walk me through filling a retail prescription from intake to handing it to the family.

What they are checking: Whether they follow a careful sequence of checks for the right patient, drug, dose and label.

How would you handle an insurance rejection on a prescription a child needs tonight?

What they are checking: Whether they can work prior authorizations or rejection codes while keeping the family informed.

Pediatric liquid prescriptions often need careful measuring. How do you make sure the amount is exactly right?

What they are checking: Whether they are precise with volumes and units, where small mistakes have big effects in children.

How do you handle counting and recording controlled substances in a retail setting?

What they are checking: Whether they understand accurate counts, logs and reporting for controlled medications.

Do you hold a pharmacy technician license or certification, and what retail pharmacy software have you used?

What they are checking: Whether they meet requirements and can get up to speed quickly on pharmacy systems.

Practice this interview out loud.

Offer builds a real interview for this exact role at Children's Wisconsin from your resume and this job description, asks the questions one at a time, and tells you what landed. The first one is free.

Practice this out loud

The full job description

As published by Children's Wisconsin.

At Children’s Wisconsin, we believe kids deserve the best. Children’s Wisconsin is a nationally recognized health system dedicated solely to the health and well-being of children. We provide primary care, specialty care, urgent care, emergency care, community health services, foster and adoption services, child and family counseling, child advocacy services and family resource centers. Our reputation draws patients and families from around the country. We offer a wide variety of rewarding career opportunities and are seeking individuals dedicated to helping us achieve our vision of the healthiest kids in the country. If you want to work for an organization that makes a difference for children and families, and encourages you to be at your best every day, please apply today. Please follow this link for a closer look at what it’s like to work at Children’s Wisconsin: https://www.instagram.com/lifeatcw/ **Weekly schedule: M-F: 2:30pm-11pm; every 5th weekend rotation** Job Summary Under the supervision of a staff pharmacist, the technician is responsible for providing technical support to pharmacists at Children's Hospital of Wisconsin. This includes, but is not limited to, the preparation, packaging and delivery of medications for both inpatients and outpatients. Essential Functions • Assists in the preparation, packaging, labeling and delivery of medications. Prepares all forms of medication (e.g.: oral, rectal, IV solutions, and syringes) for Hospital patients in accordance with the policies and procedures at CHW. Prepares and delivers unit dose medication cassettes to their respective units. Makes necessary modifications within the medication preparation process. • For sterile product preparation, utilizes aseptic technique and is knowledgeable of USP 797 guidelines. Is able to meet any required competencies per USP 797 guidelines. • Prepares and delivers unit dose medication cassettes to their respective units. In delivering medications to the units and beside, interacts and communicates with patients, families and other medical personnel appropriately. • Handles narcotics according to policy and procedures. Provides information to aid in the resolution of any discrepancies. • Effectively prioritizes workload based on meeting and exceeded internal and external customer expectations. • Assists in daily functioning and maintaining of inpatient and outpatient automation of pharmacy technologies and troubleshoots, if necessary. • Process patient admissions, discharges and transfers according to policies and procedures. • Stocks pharmaceuticals in the inpatient, outpatient and satellite areas. This includes ordering of medications, checking for outdates, and cleaning of the respective areas. Performs inspections of medication rooms, clinics and code carts as assigned. • Answers and responds to phone calls from parents, other hospitals or health care professionals. • Accurately maintains stock and narcotic counts in Automated Dispensing Units. Helps nursing staff with any issues related to the Automated Dispensing Units. Education: • High School graduate or Certificate of General Educational Development (GED) or High School Equivalency Diploma (HSED) required • Graduate of a pharmacy tech program preferred Experience: • 1+ years experience in a pharmaceutical environment preferred Knowledge, Skills and Abilities • Good interpersonal and customer relations skills are needed to communicate effectively with various hospital personnel and families and to gather and exchange factual pharmaceutical information. • Ability to work well under pressure due to time constraints and varying workloads. • Ability to concentrate and pay close attention to detail. • Ability to operate a computer in order to generate lists, process medication orders, enter charges/credits, generate labels, retrieve patient information, and handle automated dispensing unit functions. Licenses and Certifications: • License Pharmacy Technician (41) - State of Wisconsin required Required for All Jobs: • This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that may be requested in the performance of this job. • Employment is at-will. This document does not create an employment contract, implied or otherwise. Children's Wisconsin is an equal opportunity / affirmative action employer. We are committed to creating a diverse and inclusive environment for all employees. We treat everyone with dignity, respect, and fairness. We do not discriminate against any person on the basis of race, color, religion, sex, gender, gender identity and/or expression, sexual orientation, national origin, age, disability, veteran status, or any other status or condition protected by the law. Certifications/Licenses: License Pharmacy Technician (41) - State of Wisconsin

Apply at Children's Wisconsin

More pharmacy tech skywalk retail roles