Jobs › Terminix

Pest Control Technician

Terminix · Anna, IL · $16.00–$21.00 an hour · Full time

Posted Sep 10, 2026 · We last checked this listing on Oct 6, 2026

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Likely interview questions for this role

Written from this job description, not a generic list. Each one notes what the interviewer is really checking.

About your past

Tell me about a time you had to work on your own all day without a supervisor checking in.

What they are checking: Whether they stay productive and honest on a solo route where nobody sees how carefully the work gets done.

Tell me about a time you had to tell a customer something they didn't want to hear.

What they are checking: Whether they can deliver bad news, like a bigger infestation, honestly while keeping the customer's trust.

This job means crawl spaces, attics, ladders and summer heat around Aurora. How do you feel about that kind of physical work?

What they are checking: Whether they have a realistic picture of the physical demands so they don't quit after the first hot week.

Tell me about a time you kept a vehicle, tools or equipment in good shape because it was your responsibility.

What they are checking: Whether they will take care of a company vehicle and spray equipment that the whole route depends on.

What would you do

A family with a toddler and a dog is worried about the products you're putting down. What do you tell them?

What they are checking: Whether they can explain label directions and safety in plain words that calm a worried customer without overpromising.

You treat a home and two weeks later the customer calls angry that the pests are back. How do you handle that visit?

What they are checking: Whether they stay calm, look for the real cause like an entry point, and explain what will change this time.

You're running behind on your route and still have four stops. What do you do?

What they are checking: Whether they communicate with the office and customers instead of rushing treatments or skipping steps to catch up.

About the work

Walk me through how you'd inspect a house when the homeowner just says they've seen bugs in the kitchen.

What they are checking: Whether they inspect systematically for signs, damage and entry points instead of spraying the first spot the customer points at.

How would you tell the difference between an ant problem, a cockroach problem and a pantry pest problem from what you find on an inspection?

What they are checking: Whether they can identify the pest correctly, since the wrong identification means the wrong treatment and a callback.

Why does following the product label exactly matter, even when you think a little extra would work better?

What they are checking: Whether they understand the label is the law and that safety regulations protect them, the customer and the company.

What preventive advice would you give a homeowner to keep pests from coming back after you leave?

What they are checking: Whether they see prevention, like sealing gaps and removing food and moisture, as part of the job and not an extra.

Have you held a pesticide applicator license, or how would you go about studying for one?

What they are checking: Whether they are ready to learn the certification material that lets them apply products legally on their own.

Practice this interview out loud.

Offer builds a real interview for this exact role at Terminix from your resume and this job description, asks the questions one at a time, and tells you what landed. The first one is free.

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The full job description

As published by Terminix.

Benefits Start Day 1 for Full-Time Colleagues - No Waiting Period! For more information about our benefits, see below! We are proud to be a member of the Rentokil family of companies, the global leader in Pest Control and other services across more than 90 countries. We pride ourselves on being a trusted partner to many of the world's leading brands and serve consumer and business customers across multiple industries. We are extremely proud of our legacy of excellence and constantly work to fulfill our mission to "protect people, enhance lives, and preserve the planet." What do our Pest Control Technicians do? The primary purpose of this role is to perform our industry leading pest management services for residential customers. You will be responsible for identifying and eliminating pests from residential properties by conducting thorough inspections, determining the type of pest infestation, applying appropriate treatments like pesticides and traps, and providing preventative measures to prevent future infestations, all while adhering to safety regulations and communicating with clients about pest control solutions . Responsibilities include but are not limited to the following: • Conduct thorough inspections of client properties to identify signs of pest infestations, damage, and entry points • Apply approved pest control products, including chemicals, baits, and traps, to effectively eliminate pests while adhering to safety standards • Educate customers on pest prevention methods and the importance of maintaining a pest-free environment. Provide advice on how to reduce the risk of future infestations. • Build relationships with customers, schedule and confirm their appointments, help with sales to current customers, and expand our product to new customers • Ensure that all pest control equipment is properly maintained, stocked, and in good working condition • Adhere to all local, state, and federal regulations regarding pest control products and safety protocols • Drive and safely operate a company provided service vehicle (we provide routine maintenance) Essential Job Functions: • Working in tight, confined spaces such as basements, attics, crawl spaces, narrow aisles, or passageways • Working around animals, insects and termites • You’ll sometimes be working around mechanical parts, vehicles, electrical current, heights and scaffolding, fumes, dust, and chemicals, and we’ll train you how to handle all of these conditions safely • Able to work both inside and outside in your local climate in company-provided weather gear • Lots of moving around — regularly sitting, climbing, balancing, stooping, kneeling, crouching, and crawling, up and down stairs, ladders, scaffolding, ramps, and poles • You’ll need to wear personal protective equipment (PPE), like an OSHA-compliant respirator What do you need? • Clean shaven face- for safety reasons (rebreathers have to be able to seal your face) • High school diploma or GED; related experience and/or training; or equivalent combination of education and experience • Possess a valid driver’s license in state of residence • Licenses/certificates as required by federal, state, and/or local regulations (covered by us) • Available to work Monday-Friday and weekends as needed • Open to learning and becoming knowledgeable in all areas of pest control • Solid reading, writing, and verbal communication skills • Basic math skills — You’ll need to be able to follow instructions for mixing on product labels • Customer-facing experience preferred Base Pay Range Hourly: $16.00 - $21.00 While starting pay falls within the given range, it can vary based on factors like geographic location, skills, education, and experience. Total earnings may also be affected by overtime, incentives, commissions, performance, and route assignment (where applicable). Why Choose Us? A career with the Rentokil family of companies can be a professional trajectory filled with opportunity. We pride ourselves on being a world-class team that rewards high performance, and we love to promote from within. We offer competitive pay and many of our roles offer performance incentives. Below you'll find information about some of what we have to offer. All Full-Time Colleagues qualify for the following and Part-Time Colleagues qualify for most benefits after they meet certain criteria. Click here to read more about our Total Rewards Program which includes: Professional and Personal Growth • Multiple avenues to grow your career • Training and development programs available • Tuition Reimbursement benefits (for FT Colleagues) Health and Wellness • Full-time colleagues are eligible to begin enrollment immediately upon hire with benefits starting on day 1 • Health benefits including Medical, Dental, Vision, Disability, and Life Insurance plus much more Savings and Retirement • 401(k) retirement plan with company-matching contributions Work-Life Balance • Vacation days & sick days • Company-paid holidays & floating holidays • A company mindset that prioritizes health, safety, and flexibility We are looking for individuals who want to make a difference where our customers live and work.  Is that you? This company is a Drug Free workplace. Rentokil is committed to complying with all Federal, State, and local laws related to the employment of qualified individuals with disabilities. California residents click here to review your privacy rights. It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. By applying to this job, you agree to receive initial texts from systems used on behalf of Rentokil North America, Inc., possibly including Workday, Loop, and HireVue. These systems utilize text messages to communicate with you throughout the application, interview, and pre-hire processes. You can set your communication preferences or opt out of text messages from each system at any time following the initial message. Message and data rates may apply.

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