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PAYMENT APPLICATION SPECIALIST (1178)

Memorial Health · Springfield, IL · $16.50–$24.82 an hour · Full time

Posted Sep 28, 2026 · We last checked this listing on Oct 6, 2026

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Likely interview questions for this role

Written from this job description, not a generic list. Each one notes what the interviewer is really checking.

About your past

Tell me about a time you caught an error that others had missed.

What they are checking: Whether they have an eye for detail in high-volume work where mistakes compound quickly.

How do you stay focused doing detailed, repetitive work all day?

What they are checking: Whether they have habits that keep accuracy high when the work is routine.

What would you do

Your daily batch does not balance. How do you find the problem?

What they are checking: Whether they have a methodical way to trace an out-of-balance batch instead of forcing it to match.

An automated posting program kicks out a set of payments it could not apply. What do you do?

What they are checking: Whether they can work the exceptions manually and spot patterns that point to a setup problem.

How do you keep up when the mail comes in heavy at the start of the month?

What they are checking: Whether they can handle volume spikes without letting accuracy slip or deposits sit unposted.

About the work

Walk me through how you post an 835 ERA, including the adjustments.

What they are checking: Whether they understand remittance data well enough to post payments and contractual adjustments correctly.

What is the difference between an ACH, an EFT and a paper check in how you handle them?

What they are checking: Whether they know how each payment type arrives and gets matched to deposits for reconciliation.

How do you tell a contractual allowance from a denial on a remittance?

What they are checking: Whether they read reason codes correctly, since posting a denial as an adjustment hides lost money.

What do you do to prepare your work for an audit?

What they are checking: Whether they keep documentation clean and traceable so auditors can follow every dollar.

What experience do you have with commercial and managed care contracts?

What they are checking: Whether they understand contract terms, which the posting highly prefers for correct payment posting.

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The full job description

As published by Memorial Health.

Focused on the Future of Care We're looking for talented, passionate healthcare professionals to join the team at Memorial Health as we build the future of healthcare. If you're ready to be part of a transformative organization that puts people first, take a look at what we have to offer. Position Type: On-site Job Description Summary: Responsible for the timely and accurate posting of payments and adjustments into the hospital proprietary billing system. They will be responsible for processing of 835 ERA, ACH, EFT transactions, processing USPS Mail and Inter-office mail, balancing daily batches and assisting with daily reconciliation, initiating and monitoring of automated software posting programs, preparing documentation for reconciliation and auditing. Embodies the Memorial Health System Performance Excellence Standards of Safety, Courtesy, Quality, and Efficiency that support our mission, vision and values. Job Description: Education: · Education equivalent to graduation from high school or GED is required. Associates preferred. Licensure/Certification/Registry: Experience: · Two (2) years of experience in billing, insurance, collections, or related background required. Previous experience with the processing of Insurance and Contractual Allowance aspects of Commercial and Managed Care contracts is highly preferred. Other Knowledge/Skills/Abilities: · Ability to read and interpret ERAs (Electronic Remittance Advice), ACHs (Automated Clearing House) transactions, EFTs (Electronic Fund Transfers), and EOBs (Explanation of Benefits)/EOPs (Explanation of Payment). · Demonstrates the ability to accurately type net 30 WPM (alphanumeric). · Demonstrates the ability to accurately key net 6000 KPH (numeric). · Basic working knowledge of personal computers and their associate user software is required. Experience with Microsoft Office products Word and Excel is preferred. · Demonstrated ability to work successfully with internal customers and external contacts is required. · Demonstrates excellent oral and written communication, keyboarding, and basic math skills. Pay Transparency $16.50 - $24.82 Additional compensation in the form(s) of participation in our annual incentive program are dependent on role. Pay is based on factors such as work experience, education, certification(s), training, skills, and competencies related to the role. Memorial Health also offers a comprehensive benefits plan, which includes paid time off, 401(k) match, and health/ dental/ vision insurance options. All benefits can be found at https://jobs.memorial.health/about/benefits/ If you require a reasonable accommodation to complete this application or participate in the hiring process, please contact askHR@mhsil.com . Requests will be handled confidentially.

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