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This position has closed. Northwestern Medicine removed this listing from their careers page on Oct 6, 2026. The interview prep below is still useful, and there are similar open roles at the bottom of this page.

Patient Safety Technician-Delnor Resource Team Part Time Evenings

Northwestern Medicine · Geneva, IL · Part time · Health Care Provider

Posted Sep 29, 2026 · We last checked this listing on Oct 5, 2026

Likely interview questions for this role

Written from this job description, not a generic list. Each one notes what the interviewer is really checking.

About your past

This role means staying at the bedside of one patient for your whole shift. What do you think makes someone good at that?

What they are checking: Whether they understand that constant attention and patience are the job, not just being present.

Tell me about a time you helped someone who was scared or upset feel calmer.

What they are checking: Real experience with comfort measures and emotional support, central to this job.

The schedule is three 8-hour evening shifts, every other weekend and rotating holidays. How does that work for you?

What they are checking: Reliability on a resource team schedule that the unit depends on to keep patients safe.

What would you do

A patient you're sitting with becomes confused and tries to pull out their IV. What do you do?

What they are checking: Calm reorientation, safety and calling the RN, as the posting describes.

You need to use the restroom, but no one has come to relieve you. What do you do?

What they are checking: Understanding that they can never leave the patient alone without an appropriate replacement.

This role also includes continuous video monitoring. How do you stay focused watching several patients on screens?

What they are checking: Sustained attention and knowing when to intervene or escalate during virtual monitoring.

A patient on suicide precautions tells you they're fine and asks you to give them some privacy. How do you respond?

What they are checking: Kindness while holding firm on safety rules that protect the patient.

About the work

How do you calm a patient who is agitated and yelling?

What they are checking: De-escalation skills like a calm voice, distraction and reassurance, which the posting names.

When you walk into a patient's room at the start of your shift, what hazards do you look for?

What they are checking: Spotting and removing items that could be used for self-harm or cause injury.

How would you help a patient with toileting or walking while keeping them safe?

What they are checking: Safe help with activities of daily living as delegated by the RN.

Practice this interview out loud.

Offer builds a real interview for this exact role at Northwestern Medicine from your resume and this job description, asks the questions one at a time, and tells you what landed. The first one is free.

Practice this out loud

The full job description

As published by Northwestern Medicine.

The schedule for this position is three 8-hour shifts per week 3p - 11:30p with every other weekend (Saturday and Sunday) and rotating holidays throughout the year required. The Patient Safety Technician reflects the mission, vision, and values of NM, adheres to the organization’s Code of Ethics and Corporate Compliance Program, and complies with all relevant policies, procedures, guidelines and all other regulatory and accreditation standards. RESPONSIBILITIES: • Remains at bedside of assigned patient at all times unless relieved by an appropriate staff member. • Provides calming and reorienting conversation with patient in cases of patient’s agitation or confusion. • Identifies and removes hazards from the patient and patient's environment, and reports as appropriate. • May assist patient with performing activities of daily living, as delegated by supervising RN, including ambulating, toileting, assisting with bed making, positioning. • Provides continuous safety observation via continuous video monitoring, of patients identified to be at risk for causing injury to themselves or to others. Responsibilities include, but are not limited to: offering basic comfort measures to help the patient relax and addressing the emotional needs of specific patients served, including the use of encouragement, distraction, coping strategies, cognitive stimulation activities, and de-escalation techniques within the scope of this role as appropriate. • Remotely monitors multiple patients via continuous video monitoring. Responsibilities include, but are not limited to: providing effective verbal redirection of designated remote continuous observation patients from engaging in risk behaviors and summoning appropriate staff via communication device/STAT Alert Alarm when appropriate. Required : • High School Diploma or equivalent • Basic Life Support (BLS) certification within 90 days of hire Northwestern Medicine is an equal opportunity employer (disability, VETS) and does not discriminate in hiring or employment on the basis of age, sex, race, color, religion, national origin, gender identity, veteran status, disability, sexual orientation or any other protected status. Background Check Northwestern Medicine conducts a background check that includes criminal history on newly hired team members and, at times, internal transfers. If you are offered a position with us, you will be required to complete an authorization and disclosure form that gives Northwestern Medicine permission to run the background check. Results are evaluated on a case-by-case basis, and we follow all local, state, and federal laws, including the Illinois Health Care Worker Background Check Act. Artificial Intelligence Disclosure Artificial Intelligence (AI) tools may be used in some portions of the candidate review process for this position, however, all employment decisions will be made by a person. Benefits We offer a wide range of benefits that provide employees with tools and resources to improve their physical, emotional, and financial well-being while providing protection for unexpected life events. Click on or copy and paste URL to your browser to view detailed benefits information NorthwesternMedicine Career Page https://jobs.nm.org/benefits Please refer to the Benefits Eligibility by Employment Classification to determine benefits eligibility for job postings. If sign-on bonus is included in a job posting eligibility is as followed: Internal employees and rehires who left Northwestern Medicine within 1 year are not eligible for the sign-on bonus. Exception : New graduate internal employees seeking their first licensed clinical position as a Registered Nurse at NM may be eligible.