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This position has closed. Northwestern Medicine removed this listing from their careers page on Oct 5, 2026. The interview prep below is still useful, and there are similar open roles at the bottom of this page.

Patient Care Technician-Wound Care Clinic Casual Days

Northwestern Medicine · Palos Heights, IL · Part time · Health Care Provider

Posted Sep 17, 2026 · We last checked this listing on Oct 5, 2026

Likely interview questions for this role

Written from this job description, not a generic list. Each one notes what the interviewer is really checking.

About your past

Tell me about your work as a patient care technician.

What they are checking: The posting is a patient care tech in a wound care clinic.

Casual days at Palos Heights with no guaranteed hours. How does that fit your life?

What they are checking: The posting states the arrangement, the shift and the site.

What would you do

What is different about working in a wound care clinic?

What they are checking: Wound care is outpatient, repetitive and the same patients come back for months.

How do you support a patient whose wound is not healing?

What they are checking: Wound patients come back for months and discouragement is constant.

How do you help someone with personal care while keeping their dignity?

What they are checking: The posting names assisting with personal care and activities of daily living.

How do you decide what to do first when the clinic is busy?

What they are checking: The posting names using critical thinking to prioritize and complete work quickly.

This is casual work. How do you settle in when you are not there every week?

What they are checking: The posting states casual days.

About the work

How do you help position a patient for a wound to be examined and dressed?

What they are checking: Positioning is most of the practical support in a wound clinic.

What kind of change in a wound or a patient would you report straight away?

What they are checking: The posting names reporting abnormal findings or changes to nursing staff.

Tell me about taking vital signs and blood glucose measurements.

What they are checking: The posting names both, and glucose matters especially in a wound clinic.

Practice this interview out loud.

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The full job description

As published by Northwestern Medicine.

See what our staff have to say about working at Northwestern Medicine! It Takes a Team ! The Patient Care Tech reflects the mission, vision, and values of NM, adheres to the organization’s Code of Ethics and Corporate Compliance Program, and complies with all relevant policies, procedures, guidelines and all other regulatory and accreditation standards. Under the supervision of an RN performs basic patient care activities. Responsibilities: • Performs basic nursing care activities as delegated and supervised by an RN, including monitoring vital signs, taking blood glucose measurements, and recording intake and output. • Assists patients with tending to personal care and activities of daily living, including bathing, grooming and eating. • Reports abnormal findings or changes in physical, mental and emotional conditions to nursing staff. • Assists with keeping patient rooms clean and orderly. • Demonstrates flexibility, organization, and multi-tasking. Able to function under stressful situations. • Utilizes critical thinking skills to successfully demonstrate the ability to prioritize and complete unit work quickly as the needs of the unit, patients and staff change. • Serves as liaison between patient care units and all other patient related departments. • Answers telephone, intercom and call lights in a polite manner using appropriate telephone etiquette and communicates information to the appropriate staff/family/patient. • Manages the overall unit workflow in concert with the charge RN and/or assistant manager, on an as needed basis. • Performs pre-census and validates daily admission, discharge and census lists, on an as needed basis. This position is casual (non-benefited) day shift. Hours would fall between 6:45 a.m. to 6:00 p.m., generally 8-hour shifts. No holidays. Required: • High School Diploma or equivalent • Certified Nursing Assistant, Certified Medical Assistant, Emergency Medical Technician, or nursing school students with one semester of clinical completed • American Heart Association Basic Life Support (BLS) Preferred: • Phlebotomy experience • Graduate of an accredited Nursing Assistant program or Graduate of Phlebotomy course Northwestern Medicine is an equal opportunity employer (disability, VETS) and does not discriminate in hiring or employment on the basis of age, sex, race, color, religion, national origin, gender identity, veteran status, disability, sexual orientation or any other protected status. Background Check Northwestern Medicine conducts a background check that includes criminal history on newly hired team members and, at times, internal transfers. If you are offered a position with us, you will be required to complete an authorization and disclosure form that gives Northwestern Medicine permission to run the background check. Results are evaluated on a case-by-case basis, and we follow all local, state, and federal laws, including the Illinois Health Care Worker Background Check Act. Artificial Intelligence Disclosure Artificial Intelligence (AI) tools may be used in some portions of the candidate review process for this position, however, all employment decisions will be made by a person. Benefits We offer a wide range of benefits that provide employees with tools and resources to improve their physical, emotional, and financial well-being while providing protection for unexpected life events. Please visit our Benefits section to learn more. Sign-on Bonus Eligibility (if sign-on bonus offered for position): Internal employees and rehires who left Northwestern Medicine within 1 year are not eligible for the sign on bonus. Exception: New graduate internal employees seeking their first licensed clinical position at NM may be eligible depending upon the job family.