Jobs › Northwestern Medicine

Patient Care Technician-Telemetry Full-Time Days

Northwestern Medicine · DeKalb, IL · Full time · Health Care Provider

Posted Oct 5, 2026 · We last checked this listing on Oct 6, 2026

Apply at Northwestern Medicine

Likely interview questions for this role

Written from this job description, not a generic list. Each one notes what the interviewer is really checking.

About your past

Tell me about a time you had to stay calm in an emergency.

What they are checking: Whether they can function under stress, which the posting names directly.

Tell me about a time you had a lot to do and had to prioritize.

What they are checking: Whether they can organize tasks on a busy unit.

What would you do

On a telemetry unit, patients are on heart monitors. What would you do if a patient's monitor alarm goes off?

What they are checking: Whether they check the patient first, not just the screen, and alert the RN right away.

A heart patient says they have chest pain. What do you do?

What they are checking: Whether they treat chest pain as urgent and get the nurse immediately.

A patient keeps taking off their telemetry leads. How do you handle it?

What they are checking: Whether they explain kindly, reapply and inform the RN so monitoring isn't lost.

How do you communicate with the RN about changes you notice?

What they are checking: Whether they give clear, timely updates, which keeps patients safe.

About the work

How do you place telemetry leads correctly, and what happens if they're wrong?

What they are checking: Whether they know lead placement and that errors cause false alarms or missed rhythms.

How do you take accurate vital signs, and which results would worry you on a cardiac unit?

What they are checking: Whether they know normal ranges and warning signs for heart patients.

Why is recording intake and output so important for heart failure patients?

What they are checking: Whether they understand fluid balance and why accuracy matters on telemetry.

How do you help a cardiac patient walk safely for the first time after a procedure?

What they are checking: Whether they watch for fatigue, chest pain and dizziness while helping with mobility.

Practice this interview out loud.

Offer builds a real interview for this exact role at Northwestern Medicine from your resume and this job description, asks the questions one at a time, and tells you what landed. The first one is free.

Practice this out loud

The full job description

As published by Northwestern Medicine.

Patient Care Technician-Telemetry Full-Time Days The Patient Care Tech reflects the mission, vision, and values of NM, adheres to the organization’s Code of Ethics and Corporate Compliance Program, and complies with all relevant policies, procedures, guidelines and all other regulatory and accreditation standards. Under the supervision of an RN performs basic patient care activities. Responsibilities: • Performs basic nursing care activities as delegated and supervised by an RN, including monitoring vital signs, taking blood glucose measurements, and recording intake and output. • Assists patients with tending to personal care and activities of daily living, including bathing, grooming and eating. • Reports abnormal findings or changes in physical, mental and emotional conditions to nursing staff. • Assists with keeping patient rooms clean and orderly. • Demonstrates flexibility, organization, and multi-tasking. Able to function under stressful situations. • Utilizes critical thinking skills to successfully demonstrate the ability to prioritize and complete unit work quickly as the needs of the unit, patients and staff change. • Serves as liaison between patient care units and all other patient related departments. • Answers telephone, intercom and call lights in a polite manner using appropriate telephone etiquette and communicates information to the appropriate staff/family/patient. • Manages the overall unit workflow in concert with the charge RN and/or assistant manager, on an as needed basis. • Performs pre-census and validates daily admission, discharge and census lists, on an as needed basis. Required: • High School Diploma or equivalent • Certified Nursing Assistant, Certified Medical Assistant, Emergency Medical Technician, or nursing school students with one semester of clinical completed • American Heart Association Basic Life Support (BLS) Preferred: • Phlebotomy experience • Graduate of an accredited Nursing Assistant program or Graduate of Phlebotomy course Northwestern Medicine is an equal opportunity employer (disability, VETS) and does not discriminate in hiring or employment on the basis of age, sex, race, color, religion, national origin, gender identity, veteran status, disability, sexual orientation or any other protected status. Background Check Northwestern Medicine conducts a background check that includes criminal history on newly hired team members and, at times, internal transfers. If you are offered a position with us, you will be required to complete an authorization and disclosure form that gives Northwestern Medicine permission to run the background check. Results are evaluated on a case-by-case basis, and we follow all local, state, and federal laws, including the Illinois Health Care Worker Background Check Act. Artificial Intelligence Disclosure Artificial Intelligence (AI) tools may be used in some portions of the candidate review process for this position, however, all employment decisions will be made by a person. Benefits We offer a wide range of benefits that provide employees with tools and resources to improve their physical, emotional, and financial well-being while providing protection for unexpected life events. Click on or copy and paste URL to your browser to view detailed benefits information NorthwesternMedicine Career Page https://jobs.nm.org/benefits Please refer to the Benefits Eligibility by Employment Classification to determine benefits eligibility for job postings. If sign-on bonus is included in a job posting eligibility is as followed: Internal employees and rehires who left Northwestern Medicine within 1 year are not eligible for the sign-on bonus. Exception : New graduate internal employees seeking their first licensed clinical position as a Registered Nurse at NM may be eligible.

Apply at Northwestern Medicine