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Patient Care Technician-Oncology Full Time Days

Northwestern Medicine · Palos Heights, IL · Full time · Health Care Provider

Posted Oct 5, 2026 · We last checked this listing on Oct 6, 2026

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Likely interview questions for this role

Written from this job description, not a generic list. Each one notes what the interviewer is really checking.

About your past

Tell me about a time you cared for someone who was very ill or dying.

What they are checking: Whether they can show compassion and stay steady in emotionally hard situations.

Tell me about a time you noticed something wrong and spoke up.

What they are checking: Whether they report abnormal findings, which the posting lists as a key duty.

How do you take care of yourself emotionally when working with very sick patients every day?

What they are checking: Whether they have healthy ways to cope, which helps them last in oncology.

What would you do

A patient getting chemotherapy feels very sick and won't eat. How do you help?

What they are checking: Whether they can offer comfort and report concerns to the RN instead of just recording the missed meal.

A family member is upset and crying in the hallway. What do you do?

What they are checking: Whether they can offer support and get the right help, like the nurse or chaplain.

How do you prioritize when several patients need help at once?

What they are checking: Whether they put safety first and communicate with the team.

How do you work with the RN to keep patients comfortable?

What they are checking: Whether they communicate pain, nausea and other concerns quickly.

About the work

Cancer patients often have weak immune systems. How does that change the way you care for them?

What they are checking: Whether they understand infection prevention and protective precautions for patients receiving treatment.

How do you take vital signs, and what would make you report a fever right away on this unit?

What they are checking: Whether they know a fever can be an emergency for cancer patients with low white counts.

How do you help a weak patient with bathing and personal care while protecting their dignity?

What they are checking: Whether they provide gentle, respectful care to fragile patients.

Practice this interview out loud.

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The full job description

As published by Northwestern Medicine.

See what our staff have to say about working at Northwestern Medicine! It Takes a Team ! The Patient Care Tech reflects the mission, vision, and values of NM, adheres to the organization’s Code of Ethics and Corporate Compliance Program, and complies with all relevant policies, procedures, guidelines and all other regulatory and accreditation standards. Under the supervision of an RN performs basic patient care activities. Responsibilities: • Performs basic nursing care activities as delegated and supervised by an RN, including monitoring vital signs, taking blood glucose measurements, and recording intake and output. • Assists patients with tending to personal care and activities of daily living, including bathing, grooming and eating. • Reports abnormal findings or changes in physical, mental and emotional conditions to nursing staff. • Assists with keeping patient rooms clean and orderly. • Demonstrates flexibility, organization, and multi-tasking. Able to function under stressful situations. • Utilizes critical thinking skills to successfully demonstrate the ability to prioritize and complete unit work quickly as the needs of the unit, patients and staff change. • Serves as liaison between patient care units and all other patient related departments. • Answers telephone, intercom and call lights in a polite manner using appropriate telephone etiquette and communicates information to the appropriate staff/family/patient. • Manages the overall unit workflow in concert with the charge RN and/or assistant manager, on an as needed basis. • Performs pre-census and validates daily admission, discharge and census lists, on an as needed basis. This position is full-time, 72 hours per pay period, day shift, 7:00 a.m. to 7:30 p.m. with alternating weekends and holidays. Required: • High School Diploma or equivalent • Certified Nursing Assistant, Certified Medical Assistant, Emergency Medical Technician, or nursing school students with one semester of clinical completed • American Heart Association Basic Life Support (BLS) Preferred: • Phlebotomy experience • Graduate of an accredited Nursing Assistant program or Graduate of Phlebotomy course Northwestern Medicine is an equal opportunity employer (disability, VETS) and does not discriminate in hiring or employment on the basis of age, sex, race, color, religion, national origin, gender identity, veteran status, disability, sexual orientation or any other protected status. Background Check Northwestern Medicine conducts a background check that includes criminal history on newly hired team members and, at times, internal transfers. If you are offered a position with us, you will be required to complete an authorization and disclosure form that gives Northwestern Medicine permission to run the background check. Results are evaluated on a case-by-case basis, and we follow all local, state, and federal laws, including the Illinois Health Care Worker Background Check Act. Artificial Intelligence Disclosure Artificial Intelligence (AI) tools may be used in some portions of the candidate review process for this position, however, all employment decisions will be made by a person. Benefits We offer a wide range of benefits that provide employees with tools and resources to improve their physical, emotional, and financial well-being while providing protection for unexpected life events. Click on or copy and paste URL to your browser to view detailed benefits information NorthwesternMedicine Career Page https://jobs.nm.org/benefits Please refer to the Benefits Eligibility by Employment Classification to determine benefits eligibility for job postings. If sign-on bonus is included in a job posting eligibility is as followed: Internal employees and rehires who left Northwestern Medicine within 1 year are not eligible for the sign-on bonus. Exception : New graduate internal employees seeking their first licensed clinical position as a Registered Nurse at NM may be eligible.

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