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Patient Care Technician-Cardiovascular ICU and Intermediate Care Unit Part Time Days

Northwestern Medicine · Palos Heights, IL · Part time · Health Care Provider

Posted Oct 5, 2026 · We last checked this listing on Oct 6, 2026

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Likely interview questions for this role

Written from this job description, not a generic list. Each one notes what the interviewer is really checking.

About your past

Tell me about a time a patient's mood or mental state changed while you were caring for them. What did you notice and do?

What they are checking: Whether they watch for emotional and mental changes too, which can be early signs of medical problems.

How do you help a weak or post-surgery patient with bathing and grooming while protecting their dignity?

What they are checking: Whether they combine physical care with respect, which affects how patients feel about their whole stay.

Tell me about the most stressful shift you've worked and how you got through it.

What they are checking: Whether they stay steady and organized when the unit gets intense, as the posting expects.

How do you work with other departments like lab or transport to keep care moving?

What they are checking: Whether they act as a helpful liaison rather than just passing tasks along.

What would you do

You take vitals on a cardiac patient and the heart rate is much higher than an hour ago. What do you do?

What they are checking: Whether they report changes to the RN right away instead of assuming someone else already knows.

Three call lights go on at once while you're helping someone bathe. How do you handle it?

What they are checking: Whether they can prioritize safety risks quickly and keep the patient they're with safe.

An RN asks you to do something you haven't been trained for. What do you say?

What they are checking: Whether they know their scope and will speak up instead of guessing on a fragile cardiac patient.

How do you answer the phone or intercom when a family member is upset and asking about their loved one?

What they are checking: Whether they stay polite and calm while routing clinical questions to the nurse.

You work across the ICU and the intermediate care unit. How do you adjust when patient needs shift between them?

What they are checking: Whether they can change priorities as the unit, patients and staff needs change during a shift.

About the work

Walk me through how you take a blood glucose reading and what you do with a result that looks off.

What they are checking: Whether they follow the right technique and know an abnormal value is something the nurse must hear about immediately.

How do you record intake and output accurately on a busy shift?

What they are checking: Whether they understand how much heart patients' care depends on accurate fluid tracking.

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The full job description

As published by Northwestern Medicine.

See what our staff have to say about working at Northwestern Medicine! It Takes a Team ! The Patient Care Tech reflects the mission, vision, and values of NM, adheres to the organization’s Code of Ethics and Corporate Compliance Program, and complies with all relevant policies, procedures, guidelines and all other regulatory and accreditation standards. Under the supervision of an RN performs basic patient care activities. Responsibilities: • Performs basic nursing care activities as delegated and supervised by an RN, including monitoring vital signs, taking blood glucose measurements, and recording intake and output. • Assists patients with tending to personal care and activities of daily living, including bathing, grooming and eating. • Reports abnormal findings or changes in physical, mental and emotional conditions to nursing staff. • Assists with keeping patient rooms clean and orderly. • Demonstrates flexibility, organization, and multi-tasking. Able to function under stressful situations. • Utilizes critical thinking skills to successfully demonstrate the ability to prioritize and complete unit work quickly as the needs of the unit, patients and staff change. • Serves as liaison between patient care units and all other patient related departments. • Answers telephone, intercom and call lights in a polite manner using appropriate telephone etiquette and communicates information to the appropriate staff/family/patient. • Manages the overall unit workflow in concert with the charge RN and/or assistant manager, on an as needed basis. • Performs pre-census and validates daily admission, discharge and census lists, on an as needed basis. This position is part-time, 48 hours per pay period, day shift, 7:00 a.m. to 7:30 p.m. with alternating weekends and holidays. Required: • High School Diploma or equivalent • Certified Nursing Assistant, Certified Medical Assistant, Emergency Medical Technician, or nursing school students with one semester of clinical completed • American Heart Association Basic Life Support (BLS) Preferred: • Phlebotomy experience • Graduate of an accredited Nursing Assistant program or Graduate of Phlebotomy course Northwestern Medicine is an equal opportunity employer (disability, VETS) and does not discriminate in hiring or employment on the basis of age, sex, race, color, religion, national origin, gender identity, veteran status, disability, sexual orientation or any other protected status. Background Check Northwestern Medicine conducts a background check that includes criminal history on newly hired team members and, at times, internal transfers. If you are offered a position with us, you will be required to complete an authorization and disclosure form that gives Northwestern Medicine permission to run the background check. Results are evaluated on a case-by-case basis, and we follow all local, state, and federal laws, including the Illinois Health Care Worker Background Check Act. Artificial Intelligence Disclosure Artificial Intelligence (AI) tools may be used in some portions of the candidate review process for this position, however, all employment decisions will be made by a person. Benefits We offer a wide range of benefits that provide employees with tools and resources to improve their physical, emotional, and financial well-being while providing protection for unexpected life events. Click on or copy and paste URL to your browser to view detailed benefits information NorthwesternMedicine Career Page https://jobs.nm.org/benefits Please refer to the Benefits Eligibility by Employment Classification to determine benefits eligibility for job postings. If sign-on bonus is included in a job posting eligibility is as followed: Internal employees and rehires who left Northwestern Medicine within 1 year are not eligible for the sign-on bonus. Exception : New graduate internal employees seeking their first licensed clinical position as a Registered Nurse at NM may be eligible.

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