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Patient Care Manager (RN) - Bone Marrow Transplant - Stem Cell Therapy

Advocate Health · Milwaukee, WI · $51.05–$76.60 an hour · Full time

Posted Sep 22, 2026 · We last checked this listing on Oct 6, 2026

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Likely interview questions for this role

Written from this job description, not a generic list. Each one notes what the interviewer is really checking.

About your past

Tell me about a time you used data like incident reports or quality indicators to improve care on a unit.

What they are checking: Whether they use quality data to drive real improvement rather than just reporting it.

Tell me about a time you managed a difficult employee performance issue.

What they are checking: Whether they can handle tough conversations fairly and follow through.

How do you keep staff engaged and avoid burnout on an emotionally heavy oncology unit?

What they are checking: Whether they understand the emotional toll of transplant nursing and support staff well-being.

What would you do

A nurse made a medication error on a transplant patient. How do you handle it?

What they are checking: Whether they focus on patient safety and learning while still holding people accountable.

How do you stay visible to off-shift and weekend staff when your hours are Monday through Friday days?

What they are checking: Whether they make real efforts to support all staff, as the posting notes periodic off-shift rounding.

A family is upset about their loved one's care and wants answers. How do you respond?

What they are checking: Whether they can resolve concerns with empathy while supporting their team.

About the work

This unit serves bone marrow transplant and cell therapy patients. What experience do you have with these patients?

What they are checking: Whether they understand the clinical risks like infection, CRS and graft versus host disease in this population.

How do you build a 24-hour staffing plan that meets labor standards while keeping these high-risk patients safe?

What they are checking: Whether they can balance productivity targets with the intense needs of transplant patients.

How do you make sure staff are competent in specialized care like neutropenic precautions and cell therapy monitoring?

What they are checking: Whether they ensure training and competency for high-risk care standards.

How do you manage supply costs on a unit that uses expensive specialized supplies?

What they are checking: Whether they can manage resources responsibly without cutting corners on patient care.

Practice this interview out loud.

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The full job description

As published by Advocate Health.

Department: 34411 Aurora St. Lukes Medical Center - Med Surg: IU 12T Oncology BM Transplant Status: Full time Benefits Eligible: Yes Hou rs Per Week: 40 Schedule Details/Additional Information: Monday - Friday Day Shift (0700-1700) periodic off shift/weekend visibility (rounding etc.) Bone Marrow Transplant - Cell Therapy experience highly preferred. Pay Range: $51.05 - $76.60 Major Responsibilities: • Coordinates and manages all resources necessary to provide optimal nursing care, including availability of staff resources, patient care supplies and automated patient care systems. Effectively manages resources through systems management and coordinates system issues to assure optimal patient care. • Maintains an optimal level of productivity, based on the coordination of efficient 24-hour staffing and scheduling patterns and labor management standards. • Evaluates the quality of patient care provided by department staff by using standards of practice, patient outcomes and other quality indicators to include peer review, incident reports, use of policies and procedures, evaluation of equipment, supplies and products; ensures appropriate resources are available for department performance improvement initiatives. • Develops service strategies and monitors service levels against indicators to demonstrate improvement in customer and patient satisfaction. Coordinates and integrates services with other areas. • Maintains and promotes effective relationships with and between patients, families, department staff, other departments, medical staff and their support staff, other health care facilities and vendors. Acts as a liaison between medical and nursing staffs as necessary. • Facilitates evidence-based nursing by creating an environment that encourages utilization of evidence in practice and decision-making to maintain quality, cost and customer service; ensures integration of evidence in congruence with departmental, organizational, and strategic goals. • Participates in shared governance councils and provides feedback as requested. Makes recommendations for changes in nursing practice to shared governance councils and promotes new approaches and concepts. Supports shared governance by holding staff accountable and by monitoring and counseling department representative(s) to ensure role compliance. • Responsible for attaining and maintaining department's compliance with the Joint Commission (TJC) on Accreditation and other regulatory bodies. • Develops and communicates change initiatives. Achieves care management targets in area(s) of responsibility and achieves target improvements in employee engagement. Plans for staffing needs appropriately meeting established productivity benchmarks and achieves patient loyalty targets • Assists physicians and other departments with development of new services, identifying potential new sources of revenue and/or assisting in the marketing of existing and new programs. • Performs human resources responsibilities for staff which include interviewing and selection of new employees, promotions, staff development, performance evaluations, compensation changes, resolution of employee concerns, corrective actions, terminations, and overall employee morale. • Develops and recommends operating and capital budgets and controls expenditures within approved budget objectives. • Responsible for understanding and adhering to the organization's Code of Ethical Conduct and for ensuring that personal actions, and the actions of employees supervised, comply with the policies, regulations and laws applicable to the organization's business. • Must be able to demonstrate knowledge and skills necessary to provide care appropriate to the age of the patients served. Must demonstrate knowledge of the principles of growth and development over the life span and possess the ability to assess data reflective of the patient's status and interpret the appropriate information needed to identify each patient's requirements relative to his/her age-specific needs, and to provide the care needed as described in the department's policies and procedures. Age-specific information is developed further in the departmental job standards. Licensure, Registration, and/or Certification Required: • Registered Nurse license issued by the state in which the team member practices. Education Required: • Bachelor's Degree in Nursing. Experience Required: • Requires 3 years of experience in leadership and 5 years in nursing that includes experience in Transplant Cell Therapy - Bone Marrow. Knowledge, Skills & Abilities Required: • Advanced knowledge of nursing management concepts, clinical practice, and facilities policies and procedures. • Excellent interpersonal and communication skills and ability to deal with conflict resolution. • Strong aptitude in human resource management. • Ability to handle multiple demands simultaneously. • Sound decision making and critical thinking skills. • Proficient in use of computers, software, and other electronic systems. Physical Requirements and Working Conditions: • Must be able to sit, stand, walk, lift, squat, bend, reach above shoulders, and twist frequently during work shift. • Occasionally required to lift over 50 lbs. with assistance. • Required to use foot pedals on carts or machines. • Must have functional sight and hearing. • Exposed to the following hazards on a continuous basis: mechanical, electrical, chemical, radiation, blood and body fluids. • Required to wear gloves, goggles and gowns on an as-needed basis. • Operates equipment essential to performing the duties of the job. This job description indicates the general nature and level of work expected of the incumbent. It is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities required of the incumbent. Incumbent may be required to perform other related duties. Our Commitment to You: Advocate Health offers a comprehensive suite of Total Rewards: benefits and well-being programs, competitive compensation, generous retirement offerings, programs that invest in your career development and so much more – so you can live fully at and away from work, including: Compensation • Base compensation listed within the listed pay range based on factors such as qualifications, skills, relevant experience, and/or training • Premium pay such as shift, on call, and more based on a teammate's job • Incentive pay for select positions • Opportunity for annual increases based on performance Benefits and more • Paid Time Off programs • Health and welfare benefits such as medical, dental, vision, life, and Short- and Long-Term Disability • Flexible Spending Accounts for eligible health care and dependent care expenses • Family benefits such as adoption assistance and paid parental leave • Defined contribution retirement plans with employer match and other financial wellness programs • Educational Assistance Program Note: Eligibility for programs listed above may depend on your FTE or status (e.g., full-time, part-time, per diem, temporary, etc.); please ask a Recruiter for more information during an interview. About Advocate Health Advocate Health is the third-largest nonprofit, integrated health system in the United States, created from the combination of Advocate Aurora Health and Atrium Health. Providing care under the names Advocate Health Care in Illinois; Atrium Health in the Carolinas, Georgia and Alabama; and Aurora Health Care in Wisconsin, Advocate Health is a national leader in clinical innovation, health outcomes, consumer experience and value-based care. Headquartered in Charlotte, North Carolina, Advocate Health services nearly 6 million patients and is engaged in hundreds of clinical trials and research studies, with Wake Forest University School of Medicine serving as the academic core of the enterprise. It is nationally recognized for its expertise in cardiology, neurosciences, oncology, pediatrics and rehabilitation, as well as organ transplants, burn treatments and specialized musculoskeletal programs. Advocate Health employs 155,000 teammates across 69 hospitals and over 1,000 care locations, and offers one of the nation’s largest graduate medical education programs with over 2,000 residents and fellows across more than 200 programs. Committed to providing equitable care for all, Advocate Health provides more than $6 billion in annual community benefits.

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