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PATIENT CARE FACILITATOR - IP RN (1556)

Memorial Health · Springfield, IL · $35.92–$57.47 an hour · Full time

Posted Sep 28, 2026 · We last checked this listing on Oct 6, 2026

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Likely interview questions for this role

Written from this job description, not a generic list. Each one notes what the interviewer is really checking.

About your past

How do you lead a daily interdisciplinary review of the plan of care when everyone is busy?

What they are checking: Whether they can keep physicians, therapy and nursing aligned without wasting anyone's time.

Tell me about a time you removed a barrier that was delaying a patient's progress.

What they are checking: Whether they act on delays instead of just noting them, which the posting makes them accountable for.

How do you manage a caseload of patients so each plan of care gets reviewed at least daily?

What they are checking: Whether they have systems that keep every patient's plan current, not just the most urgent ones.

You need a BSN or must finish one within two years. Where are you in that process?

What they are checking: Whether they meet the education requirement and have a realistic plan to complete it.

What would you do

A patient is medically ready to leave but has no safe place to go. What do you do?

What they are checking: Whether they can work through real barriers to discharge with social work, family and post-acute providers.

A physician wants to keep a patient one more day, but you see no clinical reason. How do you raise it?

What they are checking: Whether they can challenge length of stay respectfully and with evidence.

How do you explain the expected course of care to a patient and family who have unrealistic hopes?

What they are checking: Whether they communicate honestly about outcomes, which the posting names as an ongoing duty.

A patient was readmitted within a week of a discharge you planned. How would you look into it?

What they are checking: Whether they review their own work honestly and learn from what went wrong.

About the work

Walk me through how you would plan a discharge from the day a patient is admitted.

What they are checking: Whether they start discharge planning early, which is the core of care coordination from admission to discharge.

What post-acute options would you weigh for an older patient after a stroke, and how do you choose?

What they are checking: Whether they know the differences between home health, rehab and skilled nursing and how insurance affects the choice.

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The full job description

As published by Memorial Health.

Focused on the Future of Care We're looking for talented, passionate healthcare professionals to join the team at Memorial Health as we build the future of healthcare. If you're ready to be part of a transformative organization that puts people first, take a look at what we have to offer. Position Type: On-site Job Description Summary: Position Summary: The Patient Care Facilitator is accountable for care coordination from admission to discharge for a group of patients on an assigned nursing unit. For each assigned patient, the PCF functions in concert with the interdisciplinary care team and physicians to ensure the development and implementation of an individualized plan of care, daily (or more frequent) review and revision of the plan of care based on patient progress, and ongoing communication with the patient and family regarding expected outcomes of care. The PCF is accountable for identifying and removing barriers that will prevent and/or delay a patient from reaching his/her outcome goals in a timely manner and for the development and execution of an appropriate discharge plan to address the patient’s post-acute care needs. Embodies the Memorial Health Values of Safety, Integrity, Quality, and Stewardship that support our mission and vision. Job Description: Education: BSN or actively enrolled in a BSN program with completion 2 years from hire date. Licensure/Certification/Registry: Current RN licensure in the State of Illinois and CPR certification. Experience: Minimum of 2 years of recent acute care nursing experience. Other Knowledge/Skills/Abilities: - Active participation in unit/patient performance improvement efforts. - Understanding of the principles of performance improvement, care coordination, care transitions, discharge planning, and utilization review. - Excellent communication, collaboration, and conflict management skills. - Evidence of continuing professional development. Pay Transparency $35.92 - $57.47 Additional compensation in the form(s) of participation in our annual incentive program are dependent on role. Pay is based on factors such as work experience, education, certification(s), training, skills, and competencies related to the role. Memorial Health also offers a comprehensive benefits plan, which includes paid time off, 401(k) match, and health/ dental/ vision insurance options. All benefits can be found at https://jobs.memorial.health/about/benefits/ If you require a reasonable accommodation to complete this application or participate in the hiring process, please contact askHR@mhsil.com . Requests will be handled confidentially.

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