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Part Time Retail Store Associate

Agropur · Wisconsin Little Chute, WI · Part time

Posted Sep 3, 2026 · We last checked this listing on Oct 6, 2026

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Likely interview questions for this role

Written from this job description, not a generic list. Each one notes what the interviewer is really checking.

About your past

Tell me about a time you made a customer's visit better than they expected.

What they are checking: Whether they naturally go beyond the minimum, which the posting describes as exceeding guest expectations.

This is a 32-hour-a-week role. What does your availability look like, including weekends?

What they are checking: Whether their schedule truly fits the store's needs, since retail coverage depends on reliability.

Tell me about a time you worked closely with a teammate to get something done.

What they are checking: Teamwork in a small store where coworkers rely on each other.

Tell me about a time you made a mistake with a customer and how you fixed it.

What they are checking: Ownership and calm recovery, which matter more in customer service than never making mistakes.

What would you do

The store gets a rush of tour bus customers and there is a line out the door. What do you do?

What they are checking: How they stay calm, friendly and accurate when the store is suddenly busy.

A customer is upset because the product they came for is sold out. How would you handle it?

What they are checking: Ability to turn a disappointment into a good experience by offering alternatives with a positive attitude.

What would you do during a slow stretch with no customers in the store?

What they are checking: Initiative to clean, restock and prepare without being told.

How would you learn enough about the cheeses we sell to recommend one to a customer?

What they are checking: Curiosity and willingness to learn the product so they can help customers choose.

About the work

What food safety habits would you follow when preparing orders and handling cheese at the counter?

What they are checking: Awareness of handwashing, temperatures and cross-contamination, since food safety is part of every task.

How comfortable are you running a register and handling cash accurately?

What they are checking: Basic transaction skills and honesty with money, which every retail role depends on.

Practice this interview out loud.

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The full job description

As published by Agropur.

Job Type: Regular People are at the heart of our success. Our culture encourages collaboration, transparency, and accountability in order to generate value and achieve sustainable results. Being part of the team means committing to an environment where everyone’s impact truly matters. At Agropur, accountability means owning challenges and taking concrete action to achieve results. An environment that empowers you to take action: • Starting Pay: $16.33 hourly, with potential for increase based on relevant experience. • Schedule: 32 hours/week • Competitive and comprehensive compensation and benefits package focusing on your physical, financial, and emotional health to include the following perks as well as the standard benefit offerings: • Medical, Dental, Vision, Life, Short and Long-term Disability Insurance • 401(k) with up to 7% company contributions • 3 Weeks PTO on day 1 • Paid holidays and 2 floating holidays • Paid parental leave • Advancement Opportunities • Healthy work/life balance What you’ll be responsible for each day: The Retail Store Associate is responsible for providing exceptional customer service while adhering to all food safety requirements. Essential Duties and Responsibilities: • Greet customers entering the establishment, contributing to a positive guest experience by exceeding their expectations and preparing orders to their specifications. • Maintain an orderly and clean check out area. • Run the cash register; receiving payment by cash, check, or credit card and issuing receipts, refunds, or change as needed. • Perform reconciliation of cash drawer, ensuring amounts are correct and that adequate change is available. • Maintain adequate stocking of shelves, cleanliness, and organization of work area throughout the day. • Price products. • Prepare and distribute sampling products to customers. • Accurately and efficiently prepare orders to customer specifications. • Cook and prepare food items per our standards of quality, consistency and timelines. • Work in the deli making cheese trays, pizzas and bagging product. • Ensure compliance with all health code requirements and organization standards. • Operate equipment safely as determined by organization safety standards. • Take shipping orders. Other Duties and Responsibilities: • Learn how to prepare Fudge/Cheese Fudge. • Maintain food storage, receiving, stocking & rotating per food safety and company standards. • Understand and adhere to Good Manufacturing Practices. • Safety Protocol • Stop any observed unsafe acts and obey facility safety rules and procedures. • Correct or report any observed safety hazards. • Support safety policies and programs. This list of duties and responsibilities is not all-inclusive and may be expanded to include other duties and responsibilities, as management may deem necessary from time to time. The individual who will own this role Education Required: • High School Diploma or equivalent preferred. Experience Required: • Minimum two (2) years of experience in customer service, retail and/or food safe environment required. Skills Required: • Dedication to meet the expectations and requirements of internal and external customers; acts with customers in mind. • Basic computer operational skills. • Basic math skills (addition, subtraction, multiplication, division). • Excellent telephone and oral communication skills. • Strong interpersonal skills and ability to work effectively at all levels in a collaborative team environment. • Demonstrate attention to detail and accuracy in work. • Ability to work in a fast-paced environment. • Exhibit a professional manner in dealing with others and works to maintain constructive working relationships. AA/EEO – Minority/Female/Disability/Veteran/Sexual Orientation/Gender Identity Where you’ll be working: • Simon’s Specialty Cheese continues to be synonymous with world class cheese and carries the full range of the company’s award-winning Cheddar, Feta, Mozzarella, Provolone and our signature fresh squeaky cheese curds. All of our cheese is supplied from our three Wisconsin plants in Appleton, Luxemburg and Weyauwega. In addition to our own cheese, we carry over 100 other varieties of cheese from Wisconsin along. We also offer our guests a fantastic selection of gifts, homemade pizza, fudge, craft beer, wine and many other items that make our store a unique destination. • Agropur’s US operations produce 1 billion pounds of quality, award-winning cheese each year. We create more than 20 different varieties and provide whey protein and dry ingredients which are by-products of the cheesemaking process. As one of the world’s largest dairy producers, Agropur partners with some of the most recognizable food, beverage, and nutrition brands to help feed the world. Better Dairy. Better World. Agropurus.com An environment that values engagement and encourages everyone to take initiative. Agropur welcomes people from all backgrounds and origins. We are proud to be an employer with a diverse community and are committed to providing a respectful and inclusive experience for all employees and applicants. We will work with candidates who request accommodation. Please note that an adequate knowledge of French is required for positions in Quebec. Agropur uses artificial intelligence technology to assist our recruiters in screening, assessing, or selecting applicants for this position. In this text, the use of the masculine gender to designate persons is intended only to lighten the text.

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