Part-Time Retail Sales Associate $15/hr
Posted Sep 8, 2026 · We last checked this listing on Oct 6, 2026
Likely interview questions for this role
Written from this job description, not a generic list. Each one notes what the interviewer is really checking.
About your past
This is a part-time sales associate role at Marshalls in Calumet City. What hours and days can you reliably work?
What they are checking: Whether their availability is steady enough for the store to count on them every week.
Tell me about a time you made a customer or guest feel welcome.
What they are checking: Their instinct to engage people warmly, which is how the store measures customer experience.
Tell me about a time you followed a rule even though it was inconvenient.
What they are checking: Whether they will stick to operational and loss prevention standards when shortcuts tempt them.
How do you handle working with people from many different backgrounds?
What they are checking: Respect and inclusiveness, which support the positive store culture the posting describes.
If you're asked to help process freight in the back, how would you respond?
What they are checking: Willingness to be cross-trained and work wherever the store needs coverage.
What would you do
A customer is upset because the item they want has no price tag. What do you do?
What they are checking: Solving the problem politely and getting the right price through proper steps.
How would you invite a customer to join our credit or loyalty program?
What they are checking: Comfort with promoting programs briefly and naturally at the register.
The fitting room is overflowing and the floor is busy. What do you take care of first?
What they are checking: Prioritizing recovery so the store stays shoppable during busy times.
You notice a customer acting suspiciously near the handbags. What do you do?
What they are checking: Using customer service as a deterrent and alerting management instead of confronting.
About the work
How would you count back change on a cash purchase?
What they are checking: Accuracy and following procedure, since the posting lists ringing and counting change as core duties.
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As published by TJX Companies.