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Parent Advocate - Community Services

Children's Wisconsin · Milwaukee, WI · Full time

Posted Oct 2, 2026 · We last checked this listing on Oct 6, 2026

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Likely interview questions for this role

Written from this job description, not a generic list. Each one notes what the interviewer is really checking.

About your past

What does it mean to you to be a parent advocate for families involved in the child welfare system?

What they are checking: Whether they understand the role is about supporting parents through a hard system, not judging them.

Tell me about a time you built trust with someone who was distrustful of agencies or authority.

What they are checking: Whether they can connect with parents who may feel angry or afraid after their children were removed.

If you have lived experience with the child welfare system, how would you use it to help families? If not, how would you build that understanding?

What they are checking: Whether they can draw on experience in a healthy way that helps parents without centering themselves.

Tell me about a time you worked with someone very different from you in background or culture.

What they are checking: Whether they can serve diverse families with respect and without assumptions.

This work can involve heartbreaking situations. How do you take care of yourself?

What they are checking: Whether they have healthy ways to handle hard cases so they can keep showing up for families.

What would you do

A parent tells you they are frustrated with their case manager and want to give up. What do you do?

What they are checking: Whether they can support the parent and help them stay engaged while respecting the case process.

How would you help a parent prepare for a court hearing or a team meeting about their case?

What they are checking: Whether they can help parents understand the process and speak up for themselves.

You learn something during a visit that suggests a child may be unsafe. What do you do?

What they are checking: Whether they understand their duty to report while being honest with the parent about that duty.

How do you set boundaries with families who may want more help than your role allows?

What they are checking: Whether they can stay supportive while keeping professional limits and avoiding burnout.

About the work

How do you connect families with resources in Milwaukee County, like housing, food or treatment?

What they are checking: Whether they know local resources and can follow through on referrals, not just hand out phone numbers.

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The full job description

As published by Children's Wisconsin.

At Children’s Wisconsin, we believe kids deserve the best. Every child deserves a safe and loving home. When parents are unable to provide this on their own, intervention is needed to ensure these children are free of abuse and neglect. We provide child well-being services to help children live in a safe and nurturing environment. We provide services to parents needing education and guidance to improve their parenting skills so their children can remain with them. We also provide services to children who are placed with foster families until they can return home or become part of an adoptive family. Our experienced professionals provide the following services to families in Milwaukee County and at locations throughout Wisconsin. • Foster Care • Treatment Foster Care • Adoption • Respite Care • Child Advocacy Centers • Family Case Management • Family Finding We offer a wide variety of rewarding career opportunities and are seeking individuals dedicated to helping us achieve our vision of the healthiest kids in the country. If you want to work for an organization that makes a difference for children and families, and encourages you to be at your best every day, please apply today. Please follow this link for a closer look at what it’s like to work at Children’s Wisconsin: https://www.instagram.com/lifeatcw/ Position Summary: The Parent Advocate will act as an advocate for Children’s Wisconsin’s biological families; functioning as a go-between Children’s Wisconsin and birthparents. Serves as an objective and impartial agency representative to provide assistance and support for birth families and Children's Community Services employees by incorporating the lived experience into our child welfare practice and program as well as linking these individuals with needed resources. . Position Requirements: • High School education or equivalent preferred. • Prior involvement with the child welfare system. • Willingness to share lived experiences with the child welfare system with other parents and social work staff as a learning tool. • Demonstrates and embraces the spirit of collaboration • Knowledge of the community. • Ability to work with children, families and other professionals. • Ability to work independently and to meet deadlines. • Good organizational skills, and some computer skills. • Strong verbal communication skills. Ability to present and speak publicly. Children's Wisconsin is an equal opportunity / affirmative action employer. We are committed to creating a diverse and inclusive environment for all employees. We treat everyone with dignity, respect, and fairness. We do not discriminate against any person on the basis of race, color, religion, sex, gender, gender identity and/or expression, sexual orientation, national origin, age, disability, veteran status, or any other status or condition protected by the law.

Apply at Children's Wisconsin