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Outside Sales Representative - Des Plaines, IL

Fiserv · IL · Remote available · $39,600–$92,400 a year · Full time

Posted Aug 12, 2026 · We last checked this listing on Oct 6, 2026

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Likely interview questions for this role

Written from this job description, not a generic list. Each one notes what the interviewer is really checking.

About your past

Tell me about a time you built a book of business by prospecting on your own.

What they are checking: Whether they have real hunter experience, since this role is fully field-based new business.

Tell me about a time you turned an angry customer into a satisfied one.

What they are checking: Whether they can handle frustration calmly, which helps with merchants after the sale.

How do you stay motivated in a commission-heavy role?

What they are checking: Whether they can keep their own energy up without daily direction.

What would you do

You're working the Restaurant Depot in Des Plaines. How do you choose which customers to approach?

What they are checking: Whether they can read cues and target likely buyers in a busy wholesale store.

An owner says they're locked into a contract with their current processor. What do you do?

What they are checking: Whether they can handle contract objections honestly and keep the door open for later.

What would you do in your first 90 days to build momentum in this territory?

What they are checking: Whether they have a realistic ramp plan for a new territory.

About the work

What problems do restaurant owners usually have with their point-of-sale or payment setup?

What they are checking: Whether they understand restaurant pain points well enough to start a useful conversation.

How do you walk an owner through a Clover demo in five minutes?

What they are checking: Whether they can show the most relevant features fast, tailored to that restaurant.

How do you track your conversations and follow-ups during a busy day?

What they are checking: Whether they capture leads reliably so warm prospects are not lost.

How do you explain processing fees so the owner trusts you?

What they are checking: Whether they are clear and honest about pricing, which reduces cancellations.

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The full job description

As published by Fiserv.

Calling all innovators – find your future at Fiserv. We’re Fiserv, a global leader in Fintech and payments, and we move money and information in a way that moves the world. We connect financial institutions, corporations, merchants, and consumers to one another millions of times a day – quickly, reliably, and securely. Any time you swipe your credit card, pay through a mobile app, or withdraw money from the bank, we’re involved. If you want to make an impact on a global scale, come make a difference at Fiserv. Job Title Outside Sales Representative - Des Plaines, IL Meet Clover from Fiserv, a leading cloud-based, all-in-one commerce platform designed for today’s businesses. Trusted by merchants worldwide, Clover helps businesses accept payments, streamline operations, and unlock growth through powerful tools and insights. From small businesses to growing enterprises, Clover empowers merchants to run their businesses more efficiently and deliver better customer experiences. Join us and help transform the way businesses operate and thrive. About the role: Join our Restaurant Depot field sales team, where innovation meets opportunity. You’ll be at the forefront of transforming the restaurant industry with our award-winning Clover point-of-sale solutions. What you’ll do: • This is a 100% hunter and field-based role • Proactively engage with business owners & restauranteurs within Restaurant Depot, initiating face-to-face conversations to identify their needs and offer tailored solutions. • Build and nurture relationships by scheduling in-person appointments at client’s restaurants/business to demonstrate the value of Clover and solutions for streamlining operations and boosting revenue. • Drive sales growth by levering deep product knowledge to educate potential customers on POS systems and online ordering platforms, converting leads into loyal clients through personalized consultative selling strategies. • Install Clover systems at Client locations and provide hands-on training to ensure smooth integration and optimal use. • Exemplify Fiserv core values by upholding the highest ethical standards and fostering genuine connections with clients and colleagues alike. This role requires travel within the Chicago area, collaborating with Restaurant Depot Locations to introduce Clover to restaurant owners. Experience that you will need to have: • High School Diploma/GED • 2 years of experience in a quota-driven, self-sourcing sales environment. • 2 years of experience cold calling & prospecting. • 2 years of experience with independently generating leads. • Ability to work flexible hours as needed. • Reliable transportation. Experience that would be great to have: • 3 years of sales experience. • Bilingual - Spanish • Proficient technical skills Sponsorship: You must currently possess valid and unrestricted U.S. work authorization to be considered for this role. Individuals with temporary visas including, but not limited to, F-1 (OPT, CPT, STEM), H-1B, H-2, or TN, or any candidate requiring sponsorship, now or in the future, will not be considered for this role. Benefits at Fiserv: • Fuel Your Life program to support your physical, financial, social, and emotional well-being. • Paid holidays and generous time away policies. • No-cost mental health support through Employee Assistance Programs. • Living Proof program to recognize your peers’ extra effort with points redeemable for rewards. • Eight Employee Resource Groups to foster a collaborative culture and expand your network. • Unparalleled professional growth with training, development, and internal mobility opportunities. • Medical, dental, vision, life, and disability insurance options available from day one. • Retirement planning and discounted shares with the Employee Stock Purchase Plan. • Tuition assistance and reimbursement program. • Paid parental, caregiver, and military leave. Salary Range $39,600.00 - $92,400.00 These pay ranges apply to employees in Colorado, Hawaii, Illinois, Nevada, Rhode Island, Vermont and Washington. Pay ranges for employees in other states may differ. For commission eligible employees, the successful candidate is eligible to earn commissions pursuant to the terms of the applicable Fiserv Sales Compensation Plan. It is unlawful to discriminate against a prospective employee due to the individual's status as a veteran. Thank you for considering employment with Fiserv. Please: • Apply using your legal name • Complete the step-by-step profile and attach your resume (either is acceptable, both are preferable). Our commitment to Equal Opportunity: Fiserv is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, gender, gender identity, sexual orientation, age, disability, protected veteran status, or any other category protected by law. If you have a disability and require a reasonable accommodation in completing a job application or otherwise participating in the overall hiring process, please contact AskHR.US@fiserv.com . Please note our AskHR representatives do not have visibility to your application status. Current associates who require a workplace accommodation should refer to Fiserv’s Disability Accommodation Policy for additional information. Note to agencies: Fiserv does not accept resume submissions from agencies outside of existing agreements. Please do not send resumes to Fiserv associates. Fiserv is not responsible for any fees associated with unsolicited resume submissions. Warning about fake job posts: Please be aware of fraudulent job postings that are not affiliated with Fiserv. Fraudulent job postings may be used by cyber criminals to target your personally identifiable information and/or to steal money or financial information. Any communications from a Fiserv representative will come from a legitimate Fiserv email address.

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