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Outside Sale Consultant - Gurnee,IL

Fiserv · IL · Remote available · $39,600–$92,400 a year · Full time

Posted Sep 30, 2026 · We last checked this listing on Oct 6, 2026

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Likely interview questions for this role

Written from this job description, not a generic list. Each one notes what the interviewer is really checking.

About your past

This is a 100% hunter role. Tell me about a time most of your results came from new accounts you found yourself.

What they are checking: Whether they have actually lived on new business, not on managing accounts someone else built.

Most owners you approach will say no. How do you keep your energy and your numbers up through a day full of rejections?

What they are checking: Resilience under constant rejection, which is the daily reality of a field hunter role.

Walk me through how you'd plan a full day in the field so you're talking to as many restaurant owners as possible.

What they are checking: Whether they treat prospecting as a planned activity with targets rather than hoping to bump into deals.

What would you do

Gurnee sits between Chicago and Milwaukee, with a lot of restaurants along busy retail and tourist corridors. How would you plan coverage across that kind of area?

What they are checking: Whether they can organize a territory that mixes chains, independents and seasonal traffic.

A restaurant owner says switching POS systems right now is too risky because they can't afford a bad night. How do you respond?

What they are checking: Whether they take switching risk seriously and can lower the owner's fear with a realistic install plan.

An owner asks whether Clover can handle something specific for their kitchen, and you're not sure of the answer. What do you say?

What they are checking: Honesty about product limits, since overpromising to a merchant leads to angry calls and lost accounts.

If you're meeting restaurant owners while they're in the middle of buying supplies, how do you start a conversation that doesn't feel like an interruption?

What they are checking: Whether they can read a busy owner and open with something useful rather than a canned pitch.

You signed a restaurant, and on go-live day the staff still doesn't know the new system and service starts in an hour. What do you do?

What they are checking: Whether they stay with a merchant through a rough start instead of disappearing once the contract is signed.

Two owners who know each other compare notes and find their pricing is different. One calls you upset. How do you handle it?

What they are checking: Whether they can explain pricing honestly and protect their reputation in a community where owners talk.

About the work

What does a restaurant need from a point-of-sale system that a retail store usually doesn't?

What they are checking: Whether they know restaurant workflows like tips, modifiers, table service and kitchen tickets well enough to sound credible.

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The full job description

As published by Fiserv.

Calling all innovators – find your future at Fiserv. We’re Fiserv, a global leader in Fintech and payments, and we move money and information in a way that moves the world. We connect financial institutions, corporations, merchants, and consumers to one another millions of times a day – quickly, reliably, and securely. Any time you swipe your credit card, pay through a mobile app, or withdraw money from the bank, we’re involved. If you want to make an impact on a global scale, come make a difference at Fiserv. Job Title Outside Sale Consultant - Gurnee,IL Meet Clover from Fiserv, a leading cloud-based, all-in-one commerce platform designed for today’s businesses. Trusted by merchants worldwide, Clover helps businesses accept payments, streamline operations, and unlock growth through powerful tools and insights. From small businesses to growing enterprises, Clover empowers merchants to run their businesses more efficiently and deliver better customer experiences. Join us and help transform the way businesses operate and thrive. About the role: Join our Restaurant Depot field sales team, where innovation meets opportunity. You will be at the forefront of transforming the restaurant industry with our award-winning Clover point-of-sale solutions. What you will do: · This is a 100% hunter and field-based role. · Proactively engage with business owners & restauranteurs within Restaurant Depot, initiating face-to-face conversations to identify their needs and offer tailored solutions. · Build and nurture relationships by scheduling in-person appointments at client’s restaurants/business to demonstrate the value of Clover and solutions for streamlining operations and boosting revenue. · Drive sales growth by levering deep product knowledge to educate potential customers on POS systems and online ordering platforms, converting leads into loyal clients through personalized consultative selling strategies. · Install Clover systems at Client locations and provide hands-on training to ensure smooth integration and optimal use. · Exemplify Fiserv core values by upholding the highest ethical standards and fostering genuine connections with clients and colleagues alike. This role requires travel within the Gurnee, IL area, collaborating with Restaurant Depot Locations to introduce Clover to restaurant owners. Experience that you will need to have: · High School Diploma/GED · 2 years of experience in a quota-driven, self-sourcing sales environment, particularly with small to medium-sized clients. · 2 years of experience cold calling & prospecting. · 2 years of experience with independently generating leads. · Ability to work flexible hours as needed. · Reliable transportation. Experience that would be great to have: · 3 years of sales experience. · Proficient technical skills · Bachelors Degree Salary Range $39,600.00 - $92,400.00 These pay ranges apply to employees in Colorado, Hawaii, Illinois, Nevada, Rhode Island, Vermont and Washington. Pay ranges for employees in other states may differ. For commission eligible employees, the successful candidate is eligible to earn commissions pursuant to the terms of the applicable Fiserv Sales Compensation Plan. It is unlawful to discriminate against a prospective employee due to the individual's status as a veteran. Thank you for considering employment with Fiserv. Please: • Apply using your legal name • Complete the step-by-step profile and attach your resume (either is acceptable, both are preferable). Our commitment to Equal Opportunity: Fiserv is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, gender, gender identity, sexual orientation, age, disability, protected veteran status, or any other category protected by law. If you have a disability and require a reasonable accommodation in completing a job application or otherwise participating in the overall hiring process, please contact AskHR.US@fiserv.com . Please note our AskHR representatives do not have visibility to your application status. Current associates who require a workplace accommodation should refer to Fiserv’s Disability Accommodation Policy for additional information. Note to agencies: Fiserv does not accept resume submissions from agencies outside of existing agreements. Please do not send resumes to Fiserv associates. Fiserv is not responsible for any fees associated with unsolicited resume submissions. Warning about fake job posts: Please be aware of fraudulent job postings that are not affiliated with Fiserv. Fraudulent job postings may be used by cyber criminals to target your personally identifiable information and/or to steal money or financial information. Any communications from a Fiserv representative will come from a legitimate Fiserv email address.

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