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Outpatient Pharmacy Tech

Trinity Health · Maywood, IL · $18.16–$28.14 an hour · Full time

Posted Oct 2, 2026 · We last checked this listing on Oct 6, 2026

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Likely interview questions for this role

Written from this job description, not a generic list. Each one notes what the interviewer is really checking.

About your past

Tell me about a time you caught an error before it reached a patient.

What they are checking: Attention to detail and speaking up, which protect patients when drugs are high risk.

This job rotates between AM and PM shifts. How do you handle that?

What they are checking: Honest fit with the rotating schedule the posting describes.

Tell me about a time you helped a patient navigate a confusing insurance situation.

What they are checking: Patience and persistence helping patients through financial barriers to treatment.

What would you do

A specialty drug needs a prior authorization and the patient is due to start this week. What do you do?

What they are checking: Following up persistently with insurers and prescribers so therapy is not delayed.

How would you handle a patient who calls upset that their refill hasn't shipped?

What they are checking: Calm service, honest updates and knowing when to involve the pharmacist.

About the work

This role supports specialty medications. What do you know about how specialty prescriptions differ from regular ones?

What they are checking: Awareness of high cost, special handling, prior authorizations and patient support that specialty drugs require.

Walk me through processing a new specialty prescription from start to finish.

What they are checking: Organization and accuracy across intake, insurance, scheduling and pharmacist review.

How do you handle a refrigerated medication so it stays safe until delivery?

What they are checking: Cold chain awareness for specialty products that are ruined by temperature mistakes.

What patient questions would you always send to the pharmacist?

What they are checking: Understanding a technician's scope and when clinical judgment is needed.

How do you keep track of many patients on different refill schedules?

What they are checking: Organized follow-up systems so refills are never missed.

Practice this interview out loud.

Offer builds a real interview for this exact role at Trinity Health from your resume and this job description, asks the questions one at a time, and tells you what landed. The first one is free.

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The full job description

As published by Trinity Health.

Employment Type: Full time Shift: Rotating Shift Description: Employment Type: Full Time Shift: Days Loyola Medicine, a member of Trinity Health, is a nationally ranked academic, quaternary care system based in Chicago's western suburbs. Loyola Medicine Transport is based at Loyola University Medical Center and is part of a three-hospital system including  Loyola University Medical Center ,  Gottlieb Memorial Hospital , and  MacNeal Hospital . If you are a PHARMACY TECHNICIAN who’s interested in working for a regional leader in healthcare, delivering compassionate care and improving the lives of those in our communities, join the Loyola team and become Loyola Strong! What you’ll do: • The purpose of this position is to assist the Specialty Medication Pharmacist or their designee, with providing support for patients receiving specialty pharmaceuticals within the Loyola University Health System. Under the supervision of a pharmacist, the technician will be responsible for processing new and refill specialty orders including verifying and re-verifying pharmacy benefits, assisting patients with reimbursement issues, continuous follow-up with the specialty pharmacy, and keeping providers aware of prescription processing. We offer our Pharmacy Technicians: • Benefits from Day One! • DailyPay! Work today, Get paid today • Competitive Shift Differentials • On Site Fitness Center (Gottlieb Memorial Hospital & Loyola University Medical Center) • Childcare Employee Discount at Gottlieb’s Child Development Center • Referral Rewards • Strong Team Culture • Career Growth Opportunities What you’ll need for this job: • High School Diploma • Preferred: Completion of a Pharmacy Technician Training Program • 1-2 years of previous experience as a Pharmacy Technician • Student enrolled in a college of Pharmacy preferred • Experience in a customer service pharmacy environment or related field preferred • Current IL licensure as a Pharmacy Tech • Certified Pharmacy Technician (CPhT) certification validated by the Pharmacy Technician Certification Board (PTCB) or ExCPT validated by the National Healthcareer Association (NHA) required for all technicians licensed after December 31st, 2007. Newly licensed technicians have 2 years from license effective date to obtain their CPhT and become licensed as a registered certified pharmacy technician. Our Promise to You: Joining Loyola Medicine is being a part of an organization that treats the human spirit in our patients and fellow colleagues. We are a part of a community which believes in giving back to those we serve. • We serve together in the spirit of the Gospel as a compassionate and transforming healing presence within our communities • We live and breathe our guiding behaviors: we support each other in serving, we communicate openly, honestly, respectfully, and directly, we are fully present, we are all accountable, we trust and assume goodness in intentions, and we are continuous learners Compensation: Pay Range: $18.16 - $28.14 per hour Actual compensation will fall within the range but may vary based on factors such as experience, qualifications, education, location, licensure, certification requirements, and comparisons to colleagues in similar roles. Benefits: Click or copy URL to your browser www.trinity-health.org/sites/default/files/my-benefits/Health-and-Wellbeing/Compliance/Illinois-Transparency-Law/Trinity-Health-Summary-of-Benefits-Illinois-Job-Req-Discloser-Law.pdf Our Commitment Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law.

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