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OUTPATIENT MEDICAL IMAGING SCHEDULER I - OP SUPPORT (2547)

Memorial Health · Springfield, IL · $16.50–$24.82 an hour · Full time

Posted Sep 28, 2026 · We last checked this listing on Oct 6, 2026

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Likely interview questions for this role

Written from this job description, not a generic list. Each one notes what the interviewer is really checking.

About your past

Tell me about a time you supported several people who all needed something from you at once.

What they are checking: Handling clerical support for many sections of Medical Imaging without letting things slip.

Tell me about a clerical process you made more efficient.

What they are checking: Initiative to improve routine work rather than just repeat it.

Why does accuracy in an imaging office matter to patient care?

What they are checking: Whether they connect clerical accuracy to patient safety and timely diagnosis.

What would you do

A referring physician's office calls for prior images on a patient. How would you handle the request?

What they are checking: Following release rules and HIPAA while getting physicians what they need quickly.

A patient on the phone is confused about how to prepare for their exam. What do you do?

What they are checking: Clear communication and knowing when to involve a technologist for clinical questions.

How do you handle a caller who is rude or impatient?

What they are checking: Whether they can stay polite and helpful with difficult callers, since they are often the first voice patients hear.

You notice two records that might belong to the same patient but with different spellings. What do you do?

What they are checking: Recognizing patient identification risks and escalating rather than merging records alone.

About the work

How do you keep patient records filed and tracked so nothing gets lost?

What they are checking: Whether they handle records with the care the posting stresses, since a misfiled record can delay a diagnosis.

What medical imaging terms do you know, and how would you learn the ones you do not?

What they are checking: The medical terminology background the posting prefers and a plan to build it.

How comfortable are you with computer systems for scheduling and records?

What they are checking: Whether they can learn scheduling and records systems quickly, since nearly all the work happens on a screen.

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The full job description

As published by Memorial Health.

Focused on the Future of Care We're looking for talented, passionate healthcare professionals to join the team at Memorial Health as we build the future of healthcare. If you're ready to be part of a transformative organization that puts people first, take a look at what we have to offer. Position Type: On-site Job Description Summary: Provide film library services to referring Physicians, professional and technical staff of Medical Imaging Services. Provide secretarial and clerical support to all sections of Medical Imaging Services. Embodies the Memorial Health System Performance Excellence Standards of Safety, Courtesy, Quality, and Efficiency that support our mission, vision and values. Job Description: Education: · High school education required. Licensure/Certification/Registry: · Experience: · Minimum of 1 year secretarial/clerical experience required. Other Knowledge/Skills/Abilities: · Excellent interpersonal and guest relations skills required. · Medical terminology background preferred. · Basic computer skills required. · Near visual acuity to assure proper filing and handling of records required. · Moderate physical effort. Pay Transparency $16.50 - $24.82 Additional compensation in the form(s) of participation in our annual incentive program are dependent on role. Pay is based on factors such as work experience, education, certification(s), training, skills, and competencies related to the role. Memorial Health also offers a comprehensive benefits plan, which includes paid time off, 401(k) match, and health/ dental/ vision insurance options. All benefits can be found at https://jobs.memorial.health/about/benefits/ If you require a reasonable accommodation to complete this application or participate in the hiring process, please contact askHR@mhsil.com . Requests will be handled confidentially.

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