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Organizational Design Consultant

Health Care Service Corporation · Chicago, IL · $84,400–$152,300 a year · Full time

Posted Sep 21, 2026 · We last checked this listing on Oct 6, 2026

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Likely interview questions for this role

Written from this job description, not a generic list. Each one notes what the interviewer is really checking.

About your past

Tell me about an org design project you led with an HR business partner and a department leader. What was your role?

What they are checking: Whether they can act as the expert partner while the HRBP and leader own the decision.

Tell me about a time you contributed to a methodology, tool or template that others in your organization adopted.

What they are checking: Whether they can build reusable enterprise tools, not just deliver individual projects.

Tell me about a time a senior partner on a large initiative disagreed with your recommendation. How did you handle it?

What they are checking: Whether they can push back respectfully and learn from more senior design resources.

What would you do

A leader asks you to redesign their team, but you suspect the real problem is one person's performance. What do you do?

What they are checking: Whether they have the courage to name the real issue rather than using structure to avoid a hard conversation.

Employees are anxious about a restructure. How do you support implementation so people understand what is changing?

What they are checking: Whether they plan the people side of change and not just the structural design.

About the work

Walk me through how you diagnose the current state of an organization before recommending a new design.

What they are checking: Whether they gather evidence on work, decisions and pain points instead of jumping to boxes on a chart.

How do you develop multiple org design options and help a leader choose between them?

What they are checking: Whether they frame trade-offs clearly instead of presenting one answer they already favor.

What design principles do you use to decide spans of control and layers?

What they are checking: Whether they know practical guidelines and adapt them to the type of work.

How do you measure whether an org design change actually worked six months later?

What they are checking: Whether they define success up front and follow through, which the posting explicitly asks for.

How do you connect an organizational design to the business strategy it is meant to support?

What they are checking: Whether they start from strategy and capabilities rather than headcount or reporting lines.

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The full job description

As published by Health Care Service Corporation.

At HCSC, our employees are the cornerstone of our business and the foundation to our success. We empower employees with curated development plans that foster growth and promote rewarding, fulfilling careers. Join HCSC and be part of a purpose-driven company that will invest in your professional development. Job Summary This position is responsible for providing leadership to moderately complex, strategic Organizational Effectiveness (OE) initiatives and programs for divisions and subdivisions through organizational design interventions; partnering with more senior organizational design resources to deliver on large, complex organizational design initiatives; providing consultative oversight to assigned Organizational Design projects which requires partnering with HRBPs & leaders in small to medium size departments/or multiple departments to drive org design change; contributing to the development, embedment and roll-out of Organizational Design methodologies, tools and templates at an enterprise level; evaluating and diagnosing current states; identifying organizational design needs to enable transformation of strategy, structure and staffing; developing future state approaches and Org Design Options; facilitating implementation; supporting the execution of organizational design plans; providing feedback to measure the effectiveness of results. JOB REQUIREMENTS : • Bachelor’s degree with 5 years consulting experience in organizational design, operating model design, process design, process re-engineering, capability mapping and design, project management, or human resources. • Experience in program design, needs assessment, performance measurement and evaluation • Project management skills to organize and guide initiatives to achieve goals in a timely manner • Experience working collaborative in a diverse work group • Consultative skills and negotiation skills • Verbal, written and interpersonal communications skills • Analytical skills including methodologies and development of tools • Leadership/management experience PREFERRED JOB REQUIREMENTS : • Masters degree • Organizational design Certification • Health insurance or healthcare industry experience • Experience of delivering end to end complex org design projects This is a Flex (Hybrid) role: 3 days in office; 2 days remote. Sponsorship is not available. #LI-LO1 #LI-HYBRID Are you being referred to one of our roles? If so, ask your connection at HCSC about our Employee Referral process! Pay Transparency Statement: At Health Care Service Corporation, you will be part of an organization committed to offering meaningful benefits to our employees to support their life outside of work. From health and wellness benefits, 401(k) savings plan, pension plan, paid time off, paid parental leave, disability insurance, supplemental life insurance, employee assistance program, paid holidays, tuition reimbursement, plus other incentives, we offer a robust total rewards package for employees. Learn more about our benefit offerings by visiting https://careers.hcsc.com/totalrewards . The compensation offered will vary depending on your job-related skills, education, knowledge, and experience. This role aligns with an annual incentive bonus plan subject to the terms and the conditions of the plan. HCSC Employment Statement: We are an Equal Opportunity Employment employer dedicated to providing a welcoming environment where the unique differences of our employees are respected and valued. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other legally protected characteristics. Base Pay Range $84,400.00 - $152,300.00 Exact compensation may vary based on skills, experience, and location.

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