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Ophthalmic Technician

Mercyhealth · Algonquin, IL · $19.40–$34.10 an hour · Full time

Posted Sep 3, 2026 · We last checked this listing on Oct 6, 2026

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Likely interview questions for this role

Written from this job description, not a generic list. Each one notes what the interviewer is really checking.

About your past

The posting says on-the-job training is provided. How do you learn new technical skills quickly?

What they are checking: Whether they can absorb training and practice carefully, since many skills will be new.

Tell me about a time you used medical terminology to communicate with a provider.

What they are checking: Whether they are comfortable with healthcare language, which the posting says is ideal.

Tell me about a time you helped an older or anxious patient through a test.

What they are checking: Whether they are patient and kind with people who may have low vision or fear.

What would you do

A patient calls saying they suddenly see flashes and a curtain over one eye. What do you do?

What they are checking: Whether they recognize a possible retinal detachment and get the patient seen urgently.

How do you keep patients moving through the clinic when the schedule is backed up?

What they are checking: Whether they manage flow and communicate with waiting patients and doctors.

How would you explain dilating drops to a patient who has to drive home?

What they are checking: Whether they educate patients clearly about practical effects and safety.

How do you handle telephone triage when you're not sure how urgent something is?

What they are checking: Whether they follow protocol and check with a provider rather than guessing.

About the work

Walk me through how you work up a patient before the doctor sees them.

What they are checking: Whether they collect history, visual acuity and pressures in an organized way that keeps the clinic on time.

What eye tests have you done, such as visual fields, A/B scans or refraction?

What they are checking: Whether they have hands-on experience with the specific tests the posting lists.

What do you check before giving eye drops or medications to a patient?

What they are checking: Whether they confirm allergies, the right eye and the right drug every time.

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The full job description

As published by Mercyhealth.

ESSENTIAL DUTIES AND RESPONSIBILITIES • Is responsible for patient care. • Rooms and collects patient assessment data. • Administers medications and performs other patient care procedures as directed and according to established criteria. • Assists physicians during treatment, testing, refractometry and examinations. • Performs retinoscopy, refractometry, A/B scans, photography, fluorescein angiography, corneal/disc topography, assists in surgery, low vision evaluations, visual fields and applanations. • Maintains timely flow of patients. • Provides patient and family education. • Documents patient care and related information. • Respond to incoming telephone calls. • Performs telephone triaging of patients. • Follows up on patient care as needed. • Reviews and maintains charts. • Participates in QA & I EDUCATION AND/OR EXPERIENCE High School diploma preferred. Prefer education as a paraprofessional in ophthalmology or optometry. CERTIFICATION/LICENSURE N/A OTHER SKILLS AND ABILITIES Good interpersonal/communicative skills needed LEVEL OF SUPERVISION This job has no supervisory responsibilities. SUPERVISES This job has no supervisory responsibilities. PAY RANGE: $19.40 - $34.10 Mercyhealth is an Equal Opportunity Employer . All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identify, national origin, disability, or protected veteran status. Mercyhealth offers competitive pay and a comprehensive benefits package including: • Medical, Dental, Vision • Life & Disability Insurance • FSA/HSA Options • Generous, accruing paid time off • Paid Parental and caregiver leave • Career advancement and educational opportunities • Tuition and certification reimbursement • Certification Reimbursement • Well-being Programs • Employee Discounts • On-Demand Pay • Financial Education • Annual recognition/awards events • Partner appreciation days • Family entertainment/attractions discount • Community service/improvement opportunities Click here for more details regarding Mercyhealth Careers Benefit Information. At Mercyhealth, we don’t simply hire people, we empower employee-partners who are passionate about making lives better. As an integrated health system, we deliver exceptional, coordinated across seven hospitals, 85 primary and specialty clinics, and a team of over 7,500 professionals serving northern Illinois and southern Wisconsin. Mercyhealth has been nationally recognized for our commitment to our people and culture, including: • #1 in the nation on AARP's Best Employers for Workers Over 50 • One of Working Mother magazine's 100 Best Companies for Working Mothers • A Top 50 Company and Top 10 Nonprofit for Executive Women

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