Jobs › SSM Health

Ophthalmic Assistant Certified

SSM Health · WI · Full time

Posted Aug 27, 2026 · We last checked this listing on Oct 6, 2026

Apply at SSM Health

Likely interview questions for this role

Written from this job description, not a generic list. Each one notes what the interviewer is really checking.

About your past

The posting asks for a COA. How has getting certified changed how you work?

What they are checking: Whether they hold the certification the role requires and actually apply that knowledge in daily work.

What would you do

A patient says they suddenly saw flashes and a curtain over part of their vision this morning. What do you do?

What they are checking: Recognizing symptoms of a possible retinal detachment and alerting the doctor right away instead of following the usual queue.

The clinic is behind and patients are getting frustrated in the waiting room. How do you help?

What they are checking: Keeping patients informed and working efficiently without skipping steps in the workup to save time.

About the work

Walk me through how you work up a patient before the ophthalmologist sees them.

What they are checking: A complete, efficient workup, including history, acuity, pressures and meds, so the doctor can stay on schedule.

How do you check visual acuity on a patient who can't read letters, like a young child or someone who doesn't read English?

What they are checking: Knowing alternate acuity methods, which matters because a poor reading leads to wrong decisions downstream.

Which tonometry methods have you used, and what can throw off a pressure reading?

What they are checking: Getting accurate eye pressures, which drive glaucoma treatment decisions, and knowing what causes false readings.

Tell me about your experience with OCT, fundus photography and visual field testing. What makes a good scan or test?

What they are checking: Producing reliable diagnostic images and fields, since a poor test either gets repeated or misleads the doctor.

How comfortable are you with refraction, and how do you approach it?

What they are checking: Whether they can refine a prescription accurately, which this posting lists as one of the preliminary tests.

How do you explain post-procedure eye drop instructions to an older patient so they get it right at home?

What they are checking: Clear patient teaching, since drop mistakes after a procedure can lead to infection or poor healing.

How do you clean and maintain ophthalmic instruments and equipment between patients?

What they are checking: Infection control and equipment care, which protect patients and keep diagnostic machines accurate.

Practice this interview out loud.

Offer builds a real interview for this exact role at SSM Health from your resume and this job description, asks the questions one at a time, and tells you what landed. The first one is free.

Practice this out loud

The full job description

As published by SSM Health.

It's more than a career, it's a calling WI-SSM Health Outpatient Center-Sun Prairie Worker Type: Regular Job Highlights: Ophthalmic Assistant Location: Sun Prairie WI Employment Type: Full-Time Join Our Mission At SSM Health, we are committed to providing exceptional care and creating a healing environment for our patients. We are seeking a dedicated Ophthalmic Assistant to join our ophthalmology team and support our mission of delivering compassionate, high-quality eye care. Job Summary • The Ophthalmic Assistant plays a vital role in assisting ophthalmologists and optometrists with patient care, diagnostic testing, and clinical procedures. This position ensures smooth clinic operations and an excellent patient experience. • Responsibilities • Prepare patients for eye examinations and procedures. • Perform preliminary vision tests, including visual acuity, tonometry, and refraction. • Assist with diagnostic imaging such as OCT, fundus photography, and visual field testing. • Document patient history and maintain accurate medical records in the EMR system. • Educate patients on eye health, medications, and post-procedure care. • Maintain and clean ophthalmic instruments and equipment. • Support physicians during minor procedures and surgeries as needed. Qualifications • High school diploma or equivalent required. • 1 year of health care experience required • COA (Certified Ophthalmic Assistant) certification strongly preferred or willingness to obtain w/in 18 months of hire. • Previous experience in ophthalmology or optometry setting is a plus. • Strong communication and organizational skills. • Ability to work collaboratively in a fast-paced clinical environment. Why Join SSM Health? • Competitive compensation and benefits package. • Opportunities for professional growth and certification support. • A mission-driven organization focused on holistic patient care. • Collaborative and supportive team environment. Apply Today Job Summary: Participates in the care and treatment of eye care patients utilizing skills unique to optometry and ophthalmology. Demonstrates accountability to patients, peers and other health team members through positive customer relations and effective communication. Cares for children and adult patients of all ages. Job Responsibilities and Requirements: PRIMARY RESPONSIBILITIES • Assists eye care providers in the exam and treatment of patients. • Initiates documentation of the patient’s chief complaint, history of present illness, review of systems, and all pertinent ocular findings. • May perform testing to include visual acuity measurement, color vision testing, lensometry, keratometry, testing pupil function, tonometry, automated perimetry, evaluation of EOMs (Extra-Ocular Muscle), confrontation visual field testing, and other patient services as requested by the provider. • May act as a scribe by documenting (on behalf of the provider) all clinically relevant interaction and dialogue during the course of the patient visit. This will include: documenting history and exam, entering diagnoses, orders (medications, labs, imaging, consults, etc.), E&M (Evaluation & Management), follow up and patient instructions. Provides patient education under direction of eye care provider. • Assists with minor surgery procedures and laser treatments in the office, including application and removal of dressings as directed. • Inventories and maintains surgical instruments in accordance with system and department standards. • Completes requests for prescription refills as authorized by provider with full documentation in patient chart. • Screens patients and calls for emergency/urgent situations; obtains pertinent information for provider. • Works in a constant state of alertness and safe manner. • Performs other duties as assigned. EDUCATION • High School diploma/GED or 10 years of work experience EXPERIENCE • One year health care experience PHYSICAL REQUIREMENTS • Constant standing and walking. • Frequent use of hearing and speech to share information through oral communication. • Frequent use of hearing to distinguish body sounds and/or hear alarms, malfunctioning machinery, etc. • Frequent lifting/carrying and pushing/pulling objects weighing 0-25 lbs. • Frequent reaching, gripping, and keyboard use/data entry. • Frequent use of vision for distances near (20 inches or less) and far (20 feet or more) and to identify and distinguish colors. • Occasional bending, stooping, crawling, kneeling, sitting, squatting and repetitive foot/leg and hand/arm movements. • Occasional use of vision to judge distances and spatial relationships. • Occasional lifting/carrying and pushing/pulling objects weighing 25-50 lbs. • Occasional lifting/moving patients. • Occasional use of smell to detect/recognize odors. • Occasional driving. REQUIRED PROFESSIONAL LICENSE AND/OR CERTIFICATIONS Resuscitation Certification Requirement: Basic Life Support Healthcare Provider (BLS HCP) required within 90 day of employment. Other resuscitation certifications may be required dependent on department. State of Work Location: Illinois, Missouri, Oklahoma, Wisconsin • Certified Ophthalmic Assistant (COA) - Joint Commission on Allied Health Personnel in Ophthalmology (JCAHPO) Work Shift: Day Shift (United States of America) Job Type: Employee Department: 6650160164 SPOC Ophthalmology Scheduled Weekly Hours: 40 SSM Health is an Equal Opportunity Employer. SSM Health provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, gender, pregnancy, sexual orientation, gender identity, national origin, age, disability, protected veteran status, genetic information, or any other characteristic protected by applicable federal, state, or local law. Click here to learn more.

Apply at SSM Health