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Operations Coordinator

University of Chicago · Chicago, IL · $26.44–$33.65 an hour · Full time

Posted Sep 24, 2026 · We last checked this listing on Oct 6, 2026

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Likely interview questions for this role

Written from this job description, not a generic list. Each one notes what the interviewer is really checking.

About your past

Tell me about a project you coordinated from start to finish.

What they are checking: Whether they can manage projects independently, as the role expects.

Tell me about a process you improved in a past job.

What they are checking: Whether they contribute to continuous improvement rather than just keeping up.

Tell me about a time you used independent judgment when there was no clear rule.

What they are checking: Whether they can make sensible decisions on their own, which the posting expects.

What would you do

The Pediatrics GI, Hepatology and Nutrition section has busy faculty. How would you organize your day to support them?

What they are checking: Whether they can plan around the needs of physicians and researchers with packed schedules.

A faculty member needs something urgently but it conflicts with a request from the section chief. What do you do?

What they are checking: Whether they can handle competing requests with judgment and clear communication.

How would you build relationships across the department as a new liaison?

What they are checking: Whether they can become a trusted point of contact across teams.

About the work

How do you help prepare financial or operational reports?

What they are checking: Whether they are comfortable with numbers and accuracy in reporting.

How do you handle confidential information about staff or patients?

What they are checking: Whether they understand confidentiality, including HIPAA, in an academic medical setting.

How do you keep track of many deadlines across different people?

What they are checking: Whether they have a reliable system for follow-up.

What tools do you use to organize meetings, files and schedules?

What they are checking: Whether they are skilled with common office and scheduling tools.

Practice this interview out loud.

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The full job description

As published by University of Chicago.

Department BSD PED - Neurology - Operations About the Department ​​The University of Chicago Department of Pediatrics is dedicated to advancing the health and well-being of infants, children, adolescents, and young adults through excellence in patient care, research, education, and community engagement. As part of one of the nation's leading academic medical centers, the department brings together nationally recognized physicians, scientists, educators, and staff who are committed to delivering compassionate, evidence-based care while driving innovation in pediatric medicine. With a collaborative and inclusive culture, the Department of Pediatrics offers a dynamic environment where professionals can make a meaningful impact on the lives of children and families while contributing to the future of pediatric healthcare.​ Job Summary ​The Operations Coordinator provides professional and administrative support to department leadership and faculty within the Department of Pediatrics. The role coordinates day-to-day operations, manages projects, supports faculty activities, assists with financial and operational reporting, and serves as a key liaison across the department. The Operations Coordinator is expected to exercise independent judgment, maintain confidentiality, and contribute proactively to continuous improvement of departmental operations.​ Responsibilities • ​​Provide high-level administrative support for department leadership and faculty. • ​Coordinate departmental operations, meetings, special projects, and strategic initiatives. • ​Develop and improve office procedures and operational workflows. • ​Serve as a resource to faculty and colleagues regarding university and departmental policies. • ​Coordinate faculty recruitment, onboarding, and orientation activities. • ​Prepare reports, presentations, financial summaries, and operational dashboards. • ​Draft and edit correspondence, training materials, and departmental communications. • ​Maintain departmental office space, supplies, equipment, and vendor coordination. • ​Coordinate conferences, educational events, CME activities, and visiting faculty logistics. • ​Support budget tracking and reconcile departmental expenses. • ​Collaborate with HR, Finance, Legal, Compliance, Research Administration, and Clinical Operations. • ​Monitor project timelines and ensure completion of operational priorities. • Provides professional support to clinical department management. Implements plans for clinical educational programs and initiatives. • Conducts regular studies and projects, including the development and enhancement of funding opportunities by working closely with the faculty in the section. • Performs other related work as needed. Minimum Qualifications Education: Minimum requirements include a college or university degree in related field. Work Experience: Minimum requirements include knowledge and skills developed through < 2 years of work experience in a related job discipline. Certifications: --- Preferred Qualifications Education: • A bachelor's degree in a related field. Experience: • ​​Experience supporting pediatric clinical or academic programs. ​ • Experience supporting operations in a pediatric, academic medical, or higher education environment. ​ • Familiarity with faculty affairs processes, medical terminology, CME administration, and/or research administration.​ • 1-2 years of experience in healthcare or medical environment. Preferred Competencies • ​​Knowledge of faculty affairs, medical terminology, budgeting, and project coordination. • ​Strong written and verbal communication skills with attention to detail and accuracy. • ​Ability to operate with a moderate to high degree of autonomy to resolve issues.; escalate appropriately to supervisor for non-routine decisions. • ​Considerable skill in working both independently and as a member of a team. • ​Ability to manage confidential information with discretion. • ​Ability to work in an environment with frequent interruptions, shifting priorities, and time-sensitive deliverables that require strong self-management. • ​Demonstrated ability to manage complex, multi-stakeholder projects with competing deadlines and respond to urgent requests with minimal advance notice. • ​Proficiency with Microsoft Office and enterprise administrative systems.​ Working Conditions • ​​Standard professional office environment. • ​Regular interaction with faculty physicians, clinical staff, administrative personnel, and external stakeholders.​ Application Documents • Resume (required) The University of Chicago uses AI-assisted tools to streamline and augment some recruitment processes; however, AI is not used to make hiring decisions. When applying, the document(s) MUST be uploaded via the My Experience page, in the section titled Application Documents of the application. Job Family Administration & Management Role Impact Individual Contributor Scheduled Weekly Hours 40 Drug Test Required No Health Screen Required No Motor Vehicle Record Inquiry Required No Pay Rate Type Hourly ​ FLSA Status Non-Exempt ​ Pay Range $26.44 - $33.65 The included pay rate or range represents the University’s good faith estimate of the possible compensation offer for this role at the time of posting. Benefits Eligible Yes The University of Chicago offers a wide range of benefits programs and resources for eligible employees, including health, retirement, and paid time off. Information about the benefit offerings can be found in the Benefits Guidebook . Posting Statement The University of Chicago is an equal opportunity employer and does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender, gender identity, or expression, national or ethnic origin, shared ancestry, age, status as an individual with a disability, military or veteran status, genetic information, or other protected classes under the law. For additional information please see the University's Notice of Nondiscrimination. Job seekers in need of a reasonable accommodation to complete the application process should call 773-702-5800 or submit a request via Applicant Inquiry Form. All offers of employment are contingent upon a background check that includes a review of conviction history. A conviction does not automatically preclude University employment. Rather, the University considers conviction information on a case-by-case basis and assesses the nature of the offense, the circumstances surrounding it, the proximity in time of the conviction, and its relevance to the position. The University of Chicago's Annual Security & Fire Safety Report (Report) provides information about University offices and programs that provide safety support, crime and fire statistics, emergency response and communications plans, and other policies and information. The Report can be accessed online at: http://securityreport.uchicago.edu . Paper copies of the Report are available, upon request, from the University of Chicago Police Department, 850 E. 61st Street, Chicago, IL 60637.

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